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Element would not heat up
I couldn't explain how to do the job any better than your instructional video does. As long as you follow the video instructions you should have no problems.
I forgot to remove something I had saved in the oven, planning to remove it before using the range.
Very simple. Removed oven rack that had melted residue on it and replaced it with the new one from your company. I want to tell you that the delivery service I received was just geat. Took less than 48 hours to arrive at my home from the time I placed the order on line. Keep up the good work and I will be happy to share my experience with those in need of you services. Thanks. Marilyn Kasson
Pretty easy installation; you lift the top plate up and snip the wires maybe four inches away from the burner. Leave more wire than you think you need; once you get into it you'll realize you need more wire length than you think.
Then strip the remaining ends, twist them together with the provided caps, and use the heat shrink to hold it together. Remove the old terminal, replace it with the new ones, and you're good to go!
Remember to check that the wires are tight in the cap before heat shrinking, though. I had to get more shrink wrap in order to finish.
Pulled out the old, and replaced. Very simple for a 62 year old woman! I cook a lot, being from the country, and Imwas so excited to get my burners fixed! Should have done it years ago! Thanks!
The6" surface element I use the most broke. I then decided it was time to buy original replacement drop bowls, since the ones I had been buying never it correctly.
Actually, a child of average intelligence can do this. Just pull the surface elements, take the old drip bowls, install the new ones and re-install the surface elements, including the brand new one I received.
Got the shipment. Took it out of the package. Set it into the stove top. Tested to see if it worked, It did. Turned it off and took my dog for a walk. Great company. Makes it easy for me order.
Oven wires arced and caused the terminal block to melt and become detached from the back of the range
Removed the wires that I could, then terminal block. Installing the new terminal block was very easy; however the wires that arced were fused to the terminal bock screws and needed to be cut and new connectors had to be put on the wires to allow them to be reattached to the block safely. Once all was replaced and reinstalled the oven has worked great. The length of the repair was increased because of the melted parts and having to run to the store to get the new wire connectors big enough to fit on the wires. If we were simply replacing the block and had not encountered the melted ends, it would have been a very quick and easy repair.