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11026182029A Kenmore Washer Dryer Combo - Instructions

All Instructions for the 11026182029A
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leaking from tub
First I turned off the water and unplugged the washer from the outlet. I took the two screws off the console and turned it up to undo the clips that hold the cabinet to the back. I took out the 2 phillips screws at the top corners of the back. I was then able to pull cabinet off and not have to remove the console, but carefully slid it to the side, as ther wires were still attached.
Pried off agitator cap & reached into agitator to pry out another cap to access 7/16 bolt. Checked over the agitator parts for wear (dogs) Took agitator, top outer (white) and inner (brown) tub rings off.
Sprayed lots of liqid wrench around spanner nut and drive block and gave it time to work. Used spanner tool to get spanner nut off. Hard work. Pounded and pounded and pounded and pounded with hammer. It gave a tiny bit. Then I got an idea: I pounded it back the other way, as you would to tighten. This helped. I then pounded back the other way and did this again. It worked amazingly well.
Got to drive block and it was rusted out along the bottom and also hard to get off. The diagram showed a "lock" (horseshoe shaped thing) on top of it, but mine was all in one piece but I couldn't tell that. I sprayed and pryed and pounded from the bottom and it split in half. It needed to be replaced anyway.
The inner tub was also hard to get out and I used some dish liquid. I pushed down, (using the rags here, the edges can cut you). I twisted, I pulled. I pushed, I pulled, I cussed, and begged. I then went to bed and then next day I pushed backwards and forwards and side to side & finally it came off. Then I undid the brackets on the bottom of the outer tub along the bottom and disconnected the clear hose in back. When loosening the black hose clamp in front to the pump, water started to come out of the hose so I grabbed a cool whip container to catch it. It smelled yucky. Once I had the outer tub off I put the new seal in, using some plumber's grease to help get ithe tub over the shaft..Then I hooked up the hoses & brackets on the bottom of the outer tub. I cleaned out the outer tub, as there was crud in the bottom. Then I poured about 5 gallons of water in it to see if the seal was set in right. Make sure the drain hose hasn't fallen out! (You can leave this water in the tub, you'll find out why) I cleaned up the rust on tube of the inner tub with steel wool and inspected everything else. Something didn't look quite right about the outer shaft that goes around the spin tube. It looked like something should go there. I discovered there SHOULD have been a seal there but one was never put in. So I put one in. I used a little grease to help put the new drive block on, and tightened the spanner nut with the spanner wrench. I put everything else back on EXCEPT for the cabinet-with the console attached. Ha Ha All the other directions I read wrote to take the console off first. If I had done that I wouldn't have been able to do the most important part of the job: testing the result. I finished filling the tub to the lowest water level to watch it go thru it's cycles and checked for leaks. If the console was "flopped over" the back how can you check? (I don't play with wiring)
I turned off the water & unplugged the washer and slid the cabinet on.. I tipped the console back to access the large gold squiggly brackets that hold the cabinet to the back and reattached them to the back, by removing them, hooking them onto the back, and snapping them into place. I double-DOUBLE checked to see if anything had come loose, then slid the console first on top of the back and put the two screws back in. The screws on my machine are not covered up by the end caps, but they are at a wierd angle, so I held the console up slighly and started the screws first. As they tightened down the console slid into the holes on the cabinet.
There is a small sppliance shop in my town & the guy loaned me the spanner wrench. It was very nice of him.I guess I will have to give his & his famil
Parts Used:
Centerpost Gasket
  • Debra from Milton - Freewater, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
37 of 45 people found this instruction helpful.
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Machine would stop when finished rinse cycle and wouldn't spin or drain.
I replaced the Lid Switch and the unit works fine. I also cleaned up some other issues in the unit which took about half the time.
Parts Used:
Lid Strike Lid Switch Kit
  • Kenneth from El Paso, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
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Washer would fill/empty but would not agitate nor spin
Unplugged power cord and disconnected water lines; note which is hot/cold. Washer was then tipped on its front. Discharge hose was disconnected. Washer was then rolled over onto its back as this would put the pump on top for much easier removal.

Pried off two clips attaching pump on motor using a flathead screwdriver. The rear clip was done by touch. Unplugged wiring plug from motor. Using an adjustable wrench (socket set would have worked better), remove two screws holding 2nd set of clips attaching motor on transmission. Then pried off clips.

Removed old coupling from transmission shaft and motor shaft, plus middle 6 hole widget thingy.

Installed new parts on transmission shaft and motor shaft with fingers pointing towards each other. Using a small hammer, tapped the parts onto each shaft. Placed 6 hole widget thingy on the transmission part, and then rotated motor so motor part would fit in remaining three holes.

Replaced clips to hold motor on transmission and reinstalled screws holding clips.

IMPORTANT: Replace motor wire now. I forgot to do this and after the tub was filled with water, realized that, and since the pump was also disconnected, could not get the water out. Had to get wife to hold washer up while I crawled underneath to reattach motor wire. Learn from my mistake!

Attach pump onto motor and replace clips. Double check everything is back in place.

Roll washer onto front side. Attach discharge hose. Tip washer back upright. Reconnect water. Reposition discharge hose and plug washer into power.

First try it smelled like something plastic was burning, but I think that was the old part shavings getting ground away.
Parts Used:
Direct Drive Motor Coupling
  • Ted from SOUTH MILWAUKEE, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Agitator was locked up
I had a little difficulty at first, trying to remove the back of the unit. I then figured out that the repair was to be made by leaning the washer back and removing it from underneath. That became really easy as the bottom is open.I had to remove one nut and then the agitator from inside, then tilt the machine back, disconnect the two hoses from the pump, remove three bolts and lower the motor/ transmission assembly. Then I had to disconnect the motor from the pump ( with two snap on clips) and remove the broken plastic coupling. The new coupling had a metal insert that seems to make it stronger than the original piece.I then just reversed the procedure to put it together again and it worked fine. The part was shipped immediately and I got it sooner than I expected so I greatly appreciate that. Overall it went well, and by the way, it was my daughters washer and she was happy as well.Thanks, Roger
Parts Used:
Direct Drive Motor Coupling
  • Roger from Palmyra, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Motor was working and rotating lower portion of agitator, but the top was not spinning.
1. Remove the fabric softener receptacle

2. Remove the plastic dome shaped separator with a rubber o-ring around it (directly beneath fabris softener receptacle)

3. There is an 11mm bolt right in the center. Use socket wrench to remove bolt.

4. Remove agitator from washign machine.

5. Separate top half of agitator from bottom half (this was the most difficult part for me; unlike others who have described this repair, mine would not simply pull apart; I spent quite a while trying to pry up the white plastic clips extending from the bottom piece through the clear plastic piece that covers the "dog teeth" that make the top piece agitate)

6. Once apart, replace worn "dog teeth" with new dog teeth.

7. Put back together in reverse order.
Parts Used:
Agitator Cam Kit
  • Brad from Boise, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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In the spin cycle, drum would'nt spin unless assisted
First off unplug the machine then turned off H/C water supply and removed hoses, laid the machine on its side, removed 3 motor supp. bolts, loosened drum pulled out shaft and clutch assembly was right there. Also replaced coupling while it was apart. And to think, a svce company wanted 179.00 just to walk in my door and diagnose the pblm. Then, parts and labor were extra. Thanks for the help/advice, piece of cake!!!!!!!
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • ANTHONY from NY, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
22 of 24 people found this instruction helpful.
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Tub was out of balance
went by the instution in the box with the part went very well thanks
Parts Used:
Tub Spring Suspension Spring - Kit of 3
  • Delbert from Morgantown, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Slipping Spin clutch due to leaking gear-case seal.
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
Parts Used:
Washer Gear Case Cover Seal
  • Thomas from Pascoag, RI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
20 of 22 people found this instruction helpful.
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
21 of 27 people found this instruction helpful.
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Although the motor was running, washer wouldn't agitate or spin.
After disconnecting the electrical supply, first remove the two screws at either end of the control panel and fold it back away from the washer top. Then, unplug the electrical lid switch connection. Now, remove the two clips at either end on top to disconnect the housing from the washer back and chassis. The motor is sandwiched between the water pump in the front and transmission at the rear. The Direct Drive Coupling connects the rear motor shaft to the transmisson. After you have taken the outter portion of the washer off, remove the two snap clips that hold the water pump in place and slide the pump off the front shaft. Best to also disconnect the upper hose connection so the pump can be moved out of the way. Caution though, remaining water in tub will drain out. Now remove the two screws that hold the clips in place which secure the motor to the transmission. Careful, as the old Direct Drive Coupling is probably destroyed, the clips are the only thing holding the motor in place and the motor needs to be supported so it won't drop to floor when the clips are removed. Be careful not to lose the four rubber grommets which sit between the motor and transmission bracket. After motor is on floor remove the old plastic slip-on direct drive coupling discs from both the motor and transmission shafts. The new replacement discs have steel centers which do not slide onto the shafts as easily as the old plastic ones did. I had to tap the center steel portion onto the shafts using a hammer and a deep wall socket the same width as the steel portion of the disc. Be careful! I'm sure that tapping the plastic portion of the disc to properly seat it on the shaft will break it away from the steel portion. In my case, It took me several attempts to completely seat the new discs. I had to do quite a bit of tapping to get the discs seated far enough onto the shafts so that the motor slipped easily against the transmission bracket grommets and the retainer clips snapped back into place easily. Reassembly is simply reversing the steps you took when taking the unit apart. Before putting the outter housing back in place, I checked to make sure everything was running smoothly by jumping out the electrical snap-in connection for the lid switch and running the machine in the spin cycle. Remember, if you don't jump out the lid switch and just try to test the unit in the aggitate cycle, the machine has to first fill with water.
Parts Used:
Direct Drive Motor Coupling
  • Thomas from Commack, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
Parts Used:
Clutch Assembly
  • floyd from Slidell, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Parts Used:
Direct Drive Motor Coupling
  • Matthew from Albany, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
17 of 27 people found this instruction helpful.
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would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Parts Used:
Clutch Assembly
  • david from o, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
Parts Used:
Clutch Assembly
  • Daniel from Temple, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
12 of 15 people found this instruction helpful.
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Upper agitator did not rotate
Removed the rinse dispenser from Agitator. Unbolted and removed agitator from machine.
Directions said remove upper agitator by pulling apart. Had to brace bottom with both feet, and lift straight up. Came off. Replaced 4 cogs, re=assembled and re-installed.
Parts Used:
Agitator Cam Kit
  • Robert from Brooksville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
11 of 14 people found this instruction helpful.
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All Instructions for the 11026182029A
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