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43 of 49 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Socket set
CustomerNathaniel from Kennesaw GA
Top half of agitator didn't agitate
First I removed the fabric softener container and set it aside. Below that, there is a plastic cover with a rubber gasket that distributes the fabric softener. I also just pulled that out and set it aside. Below that was an 11mm bolt that attached the upper and lower agitator to the drive mechanisim. The lower agitator is attached directly to the shaft and that was working properly so I knew it was't a motor or drive issue. Until it broke, the top half of the agitator sat still for a second, then it turned clockwise with the lower agitator. This helped push the clothes down to the lower part to be circulated throughout the wash cycle. Well, now the upper agitator just sat there, like it wasn't attached to anything at all. Below the aforementioned plastic cover with the rubber gasket, I found a part that had 4 plastic "teeth" that moved in and out, releasing and grabbing the inside of the upper agitator, respectively. Over time, these teeth wore down and stopped "grabbing" the ridges on the inner part of the upper agitator, causing it to stop turning with the lower agitator. I removed the 11mm bolt and tried to seperate the upper agitator from the lower agitator to replace the teeth. This part was kind of tough to get out because the plastic clips that held it in were deformed. I just had to pull hard and eventually it came apart. In the process, I broke two of the clips. I wasn't really concerned because the 11mm bolt holds everything in place anyway. After that I just swapped out the worn teeth with the new ones. I put it back together in the opposide order I took it apart and viola....good as new. And it only cost me $15 bucks.
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17 of 18 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerBrad from Boise ID
Motor was working and rotating lower portion of agitator, but the top was not spinning.
1. Remove the fabric softener receptacle
2. Remove the plastic dome shaped separator with a rubber o-ring around it (directly beneath fabris softener receptacle)
3. There is an 11mm bolt right in the center. Use socket wrench to remove bolt.
4. Remove agitator from washign machine.
5. Separate top half of agitator from bottom half (this was the most difficult part for me; unlike others who have described this repair, mine would not simply pull apart; I spent quite a while trying to pry up the white plastic clips extending from the bottom piece through the clear plastic piece that covers the "dog teeth" that make the top piece agitate)
6. Once apart, replace worn "dog teeth" with new dog teeth.
7. Put back together in reverse order.
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12 of 13 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsScrew drivers, Socket set
CustomerKevin from Everett WA
Upper portion of 2-piece agitator didn't spin
Popped the agitator cap with a flathead screwdriver. Removed the dust cap, tearing the o-ring in the process. Removed the bolt that holds the agitator in place, removed the whole agitator. Pulled the top portion of the agitator off, removed the dog housing and all pieces of the broken dog pieces. Replaced them, and put it all back together in reverse order. Pretty straight forward repair. Works great!
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10 of 13 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver
CustomerRobert from Brooksville FL
Upper agitator did not rotate
Removed the rinse dispenser from Agitator. Unbolted and removed agitator from machine. Directions said remove upper agitator by pulling apart. Had to brace bottom with both feet, and lift straight up. Came off. Replaced 4 cogs, re=assembled and re-installed.
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4 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerBrian from Staunton IL
Upper agitator wouldn't move
pop the cap off the top of center agitator unit, remove one 11mm bolt and remove unit from washer. take apart, remove & replace broken dogs and reassemble. I actually bought the wrong kit, my cam is much longer but since the problem was caused by the broken dogs it did not matter.
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4 of 4 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Screw drivers
CustomerMerlin from Scott LA
Agitor cams wore out
I ordered a new part based on the exact model number and was sent the wrong part. Fortunately the cam dogs were the same size so I was able to re-use the original housing and throw the new one away.
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4 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerHugh from Auburn MI
Aggitator stripped, not turning
removed the cap and unscrewed locking fitting. Removed aggitator dogs and replaced with new and reassembled.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerNathan from Bellingham MA
Agitator gears stripped out
First I removed the fabric softener cup then the cover with seal. I then used an 11mm socket to remove the bolt, pulled up on the agitator cam removed the old gears and replaced with new ones. Put it all back together and it Works great
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerIsaac from Bridgeport CT
Washer machine wouldn't turn
It was a really simple thing to do. Make sure to buy the agitator cam kit (a little piece broke when I was taking it apart). Take off the cover and then the nut that is underneath. Replace the agitator cam and that's it!!! Usually those agitators dog ears wear down with time so if the agitator assembly is not turning, check this first.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
Customerrandy from overton TX
Top wont agitate
removed top of agitator, used an extenison with a 7/16 socket, removed 1 screw, pulled out cam and only replaced the dog ears. put back together and now it WORKS LIKE NEW. (knock on wood)
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerJorge from Pensaola FL
Upper agitatator spining
Removed the softner despenser; removed the bolt that support the upper agitator, pull it out. Change the dogs cam and put everything back . real simple.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsSocket set
CustomerDennis from Cincinnati OH
The upper agitator would not work.
Pryed off the upper agitator cap, unbolted the agitator, lifted it out, replaced the dogs, and put it back together. A very easy home repair.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set
CustomerWilliam from Washington NC
Agitator upper portion would not spin.
It was fairly easy to remove the upper portion of the agitator. It takes a little force to pull off the whole upper portion once you have removed the retaining bolt. I personally found it easier to put the new cam assembly in while holding the whole unit upside down.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsSocket set
CustomerJohn from Hopkins MN
Agitator stopped working properly
Take out softener dispenser. Then take off sealing cam that sits over the cams. Removed center bolt for the agitator and pulled assembly out. Installation was in reverse order.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsSocket set
CustomerMichael from New London CT
As the washer was trying to move the agitator back and forth to wash the clothes it kept slipping and making a grinding noise and the agitator wouldn't move much at all.
I removed the top cap of the agitator which is actually the fabric softener dispenser.It comes off by hand.Under that was some type of a cap or a seal like piece of plastic.Also removed by hand.Under that I saw a 9/16 bolt head.I took that out with a socket set and a couple of extentions.Now I was able to remove the cup shapped part called the AGITATOR CAM ASSEMBLY. In this part are three comma shapped pieces of plastic.Sorta looked just like a big cashew nut.On these pieces there are little teeth which when working properly will swing out just a bit and lock into the agitator itself and this is what makes it move back and forth(or agitate). Well the teeth on mine were rounded off and would not grab the agitator.So I go to this stores web site by doing a GOOGLE search for my machines model number and this GREAT web site had an exploded view of my machine showing the exact parts by name and number that I needed.Great price ,supper fast delivery.Really I had these parts within 5 days of placing the order.I put them in and it went back together just as easy as it came apart.I called it a bit difficult because I had no idea how to take apart a washing machine and I didn't know what I was looking for when I got in there.I got lucky.
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