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Models > 11016512692 > Instructions

11016512692 Kenmore Washer - Instructions

All installation instructions for 11016512692 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016512692
1,276-1,290 of 1,369
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Used machine, unknown age, with zero upper agitator motion. The upper agitator could be turned easily in either direction.

  • Customer: Calvin from Homestead, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Age and condition of the washer were unknown. I had no agitator grease available. I went for just the replacement of the Agitator Directional Cogs. I reviewed the video for replacing the whole kit. Removed fabric softener dispenser and the seal below. The seal needed to be cleaned. Removed the 7/16" bolt with a socket and extra long extension. Removed the agitator. Pulled off upper agitator. The part that holds the cogs is in about the center of the upper agitator. It also needed to be cleaned. One original cog was broken the other were past needing to be replaced. Replaced the cogs and the retainer. There was some effort with getting the upper agitator down far enough to re-install the bolt. That was just a slight alignment issue. The other parts were put back in place.

Agitator not agitating (spun freely)

  • Customer: Kelly from Register, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the short video that was in the email with my order confirmation and all turned out well.

Upper agitator not spinning

  • Customer: Eugene from Oak Island, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Thanks to the excellent video sent with the parts, the repair was quick and easy to accomplish. Thank you !

agitator cogs were badly warn, no agitation when washing

  • Customer: Mary A from Jacksonville, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.

it was so easy, even my wife said she coud'v none it

  • Customer: Manuel from Lincoln, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks

agitator cogs

  • Customer: Evelyn from Rochester, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Fairly simple just had to take off agitator top. Unscrew a plastic bolt using a 1/2 socket extension. Pull that part or which had a spring under it take out agitator hold which your old ones probably have broken off from take them replace with new ones and put every thing back reverse order. .

Agitator stoped turning, needed to replace directional cogs

  • Customer: Dawson from Fort Benning, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
It's pretty easy all I had the news just pop off the, frabric softner container, but the small plastic cap could not be pulled out by hand or neddle nose plyers. I used a hex key to hook under the plastic loops and gripped the other end with vice gripps. After the plastic cap came off I used a socket wrench to remove the one bolt and this only came out very easy. Then remove the small cylinder and had a directional COGS and it was easy to replace and reassemble

Top of agitator was free to rotate in either direction and did not work properly.

  • Customer: Dean H from KENNEWICK, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.

Agitator not moving consistantly

  • Customer: Dennis from Concord Twp, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed softener dispenser from agitator. Removed 1/2" bolt from inside agitator and removed top half of agitator. Removed cog assembly. Used screw driver to pry slip ring up 1/4 " to access directional cogs. Replaced cogs, pushed slip ring back into place. Reassembled agitator in reverse order of disassembly.

Noticed the agitator was not engagine and slipping

  • Customer: Wynona Roberts from Zwolle, LA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Took the softener mechanism off by pulling upward. Pried off the cap to the agitator with a screw driver then removed the center bolt with a nut driver. This did take a little effort since it had never been removed. Pulled the agitator out of the washer and cleaned all the parts of any soap residue accumulated over the years. Took the agitator and stood it on the floor placing both feet on the sides and pulled it apart. there is a ring inside that popped out along with the top part of the agitator and the small cogs fell out. Cleaned the two pieces and replaced the cogs, holding the main part upside down lowered the agitator bottom into place matching the four grooves after snapping the unit together slide the cog cover into place and gently replaced the agitator back into the washer and replaced the bolt tightly. Then snapped the softener attachment back into place. This required a good bit of pressure but snapped right into place. Done job. Saved a lot of money and a simple fix to a problem. Agitator now works just as it should, no slippage at all. Took about 30 min all together. You can go online to find installation directions for any brand washer that has a full size agitator.

Poor agitation

  • Customer: Mary from Cornwall, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Thurs. followed video directions, found the dogs to be defective and around 2 pm ordered dogs on line. To my surprise, on Friday around 11 am the dogs arrived. My husband installed them and the agitator is fine. I was so amazed at how quickly the dogs came. The machine was ready to go in less than a day. Thank you for your efficiency.

washer shook even when empty

  • Customer: Bernerd from Messena, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
replased all the springs

Washer tub leans to one side. ( Not centered.)

  • Customer: Edgar Seabrooks from Philadelphia, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Unplugged the washer and removed the two screws from the control panel. Raised the control panel and disconnected the wire connector that connected to the top.Then removed the two spring clips that hold the cabinet to the back of the washer. removed the cabinet from the washer that exposed the frame of the washer. I then replaced the broken spring by pushing the tub of the washer as far as it would go and replaced the suspension spring. Then i reinstalled the cabinet and control panel. Everything worked okay. ood as new.

Intermittently the spin cycle would not empty the tub fully

  • Customer: Robert from York, PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First off, let me say two things, this was my very first washer repair and the installation video was excellent.

Few things though ..... The first thing I noticed was the old parts I removed did not look that bad to me. I was starting to wonder if I was wasting my time. However, its apart now I'll continue on. I had a hard time properly seating the new couplings on either end correctly. They were VERY snug. What I ended up doing was getting a 20mm deep socket that fit perfectly onto the coupling and with a hammer gently, (and I underline gently) tapped the new parts into place. That fixed that problem. I also had some minor difficulty putting the cabinet back together, but nothing earth shattering. The cabinet fits on top of the frame, not under. And lastly, the small clips that hold the console on were not very reusable afterwards so I'll need to order a new set of them sometime.

All-in-all it was a fun repair that didn't take me too long and I saved quite a bit. I definitely would do it again if necessary. I've done about 5 loads of laundry since and everything seems to be working great so far.

- Bob
All Instructions for the 11016512692
1,276-1,290 of 1,369