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11016512692 Kenmore Washer - Instructions

All Instructions for the 11016512692
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grinding noise wouldnt spin
I have never fixed a washer, but this website made it very easy. I watched the video so there were no surprises. I unpluged the machine and disconnected the water lines and removed the two back screws. The control panel and shell came of very easy, i then tipped the washer on to its backand removed the clamps holding the motor. The motor came out very easy and the coupler was a cinch to put in. After that I reversed the process and then the wife was happy she got her washer back, Iwas happy too because I didnt have to buy a new one.
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs
  • Johnathan from Mountain Home, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Agitator did not work right.
The installation of the new parts was easy to put in. No problem after I figured out how to do it. The parts came really fast and we were very happy with the service.
Parts Used:
Agitator Directional Cogs Thrust Spacer
  • Ernest from Randolph, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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washer would not agitate or spin, even after replacing coupler
Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.
Parts Used:
Direct Drive Motor Coupling Gearcase
  • GEORGE from GERMANTOWN, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Socket set
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water leak
replaced water pump
Parts Used:
Direct Drive Water Pump
  • KYLE from MT JULIET, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Washer would not spin......
Ordered lid switch, received it very quickly....Husband replaced the broken one......Everything went very smooth....Thank you, once again.....
Parts Used:
Lid Switch Assembly
  • Ellen from Springfield, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No spin cycle
I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.
Parts Used:
Direct Drive Motor Coupling
  • Stephanie from Frederick, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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Washer spin speed became very slow
Found this web site after reading forums on slow spins and I determined it was a clutch problem. Ordered the clutch from "Part Select", watched the 19 minute video (excellent) on changing out a clutch from this website. After 1.5 day delivery, I installed per video. Very pleased, thank you; Dave
Parts Used:
Clutch Assembly
  • David from Sycamore, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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water pump quit workding no water would drain
I was very happy the part arrived very fast and just what we needed, and service was super.. We took the old pump off slipped the new one into the slot and hooked the clips back on it and tighted it up and plug the washer back in and filled with water and it drained... We started doing laundry right away, and so far so good... Tired to leave a review but it won't let us into the site, but we would use the same company to order from again, thank you so much...
Parts Used:
Direct Drive Water Pump
  • Tim from Whitesburg, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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lid switch assembly
I watched the "Parts Select" video. Followed the instructions given in the video. Repair went just like the video, very easy. Thanks for your help, without the video I would never have figured out how to get to the switch without tearing something up.
Parts Used:
Lid Switch Assembly
  • Mark from Kerrville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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No cold water
I did a you tube search for "no cold water in washer" and found a video for what the fix is. Afte disconecting the power and water hoses it was Unbelievable how easy it was. Two screws in the back to open it up which I watch on a you tube video which was from part select. Then two spring clamps to open the inside and expose the water valve.. One screw and a hose clip and the valve was out. Did the reverse and put it back together..
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Adam from Castaic, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Water pump was leaking
The repair video was great. I decided not to remove the outer cover as there is room to get to the pump if the washer is tipped back. The pump was easy to fix with the exception of the root cause of the failure. There was water getting to the pump shaft and over time it rusted and expanded in the pump housing causing it to split and leak. Once the old pump was removed, a file was needed to reshape the drive shaft to allow the new pump to be installed. Not bad on a 16 year old washer!
Parts Used:
Direct Drive Water Pump
  • Michael from Spencerport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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The agitator top did not turn
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.
Parts Used:
Agitator Directional Cogs
  • Michael from Columbus, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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The washer stopped spinning.
My husband and I watched the DIY repair video provided with the part, and we just simply followed the instructions and got the washer back working. Thank you all so much!
Parts Used:
Lid Switch Assembly
  • Latoya from Lithonia, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Spin cycle would not complete or spin fast enough
Replaced Cltch assembly. Hardest part was figuring out how to drop the motor. The clutch is located of the main shaft above the motor, under the drum. Three bolts hold the motor in from underneath, however there is a bolt at the top of the shaft in the agitator assembly. Note location of the snap ring on the shaft holding the clutch assembly, grooves in shaft. The only other issue that I had is the is a triangular metal peice that is not attached in anyway between the drum and framing. It had moved when I had the motor and had to be reset after I did my first test run of washer. Spins out great now!
Parts Used:
Clutch Assembly
  • Evan from Batavia, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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Agitator wouldn't turn
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.
Parts Used:
Agitator Directional Cogs
  • Simone from Danville, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the 11016512692
1291 - 1305 of 1530