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Popping noise when opening and closing door.
The parts were delivered promptly. I ordered the kit assembly because I didn't know which part was the problem. Reading the remarks from other people's symptoms and solutions made the process much easier. I replaced both the upper and lower cams. Lubricated the cams and reinstalled the door.. Problem solved!!!!
Empty the refrigerator door of all items and removable shleves. Reomve top hinge (three screwsa at top of exterior). Lift door off of bottom hinge pin. Lay door across table Remove top half of cam from door and replace with new cam half. Remove bottom half of cam from bottom door hinge pin. Lubricate both cam surfaces with small amount of silicone lubricant. Replace door on bottom hinge pin and replace top hinge. You may need help guiding teh door back onto the botttom hinge pin. Replace all door shelves. Done!
Replaced the refrigerator and removed doors to put the old unit in the basement as an overflow fridge. Noticed the cams broken/worn/missing on bottom door hinges. Ordered parts. When parts arrived, installed them and fridge back in operation. Parts kit had screws with slightly different sized heads, and if you used the wrong ones to mount the cams, there would be a clearance problem. There were no instructions with the parts to explain this. There also were a couple of plastic parts in the kit that were not used - no explanation given.
door would not close by itself, and closing the freezer door would open the fridge door
I followed the video instructions. Additionally the ordering process was easy and efficient and I received the parts promptly. Ordered on on 7/29/12 and received the parts on 7/31/12. The rep who took my order was very helpful and steered me to the right part. I'll use PartSelect again and will recommend them to my friends...ps. I have no connection whatsoever to this company.
Emptied the inside door. Took out the screws from the top hinge. Lifted the door off the bottom hinge. Laid the door on the kitchen table. Replaced the cam on the door. Replaced the cam on the bottom hinge. Placed door back on bottom hinge and put screws back on top.
This is a simple repair. the only reason it took as look as it did was because you need to empty the products from the door(s). Of course this is a good opportunity to thoroughly clean the fridge. The problem was caused by wear on the plastic spacer for the bottom hinge. Remove the plastic covers that conceal the top hinge located on top of the refrigerator. Remove the three bolts that attach the hinge to the housing. The door can then be lifted off the bottom hinge. Remove and replace the bottom spacer. Then remove and replace the receiver in the door by prying it out with a screwdriver or pliers and popping in the new one. I put a dab of lithium grease on the hinges before I reassembled them to reduce the wear and extend the life a little. Reverse the procedure to reassemble.
I have a KitchenAid side-by-side refrigerator and the right door clunked everytime it opened. We think it was damaged when contractors had to move the fridge and probably were too rough with it. I went on line and found that I could actually repair it myself (thanks to this web site, a great web site, by the way). I researched and found out through others that I needed a new door closing CAM kit. I only needed to fix 1 door, but bought the whole kit anyway (PS358690, Door Closing Cam Kit)to have spares. The kit showed up, I followed the great instructions via the video to remove the door, replaced the upper CAM on the door first and then ran into a snafu with the lower cam. The hinge on my model fridge does not have a replaceable CAM, it is physically attached to the door hinge. The instructions that came with the kit showed a hinge that was not my hinge - sigh. I had to put back all the old clunky parts, put the door back on and go order a new hinge (hopefully). Luckily there was a hinge available for my model with the CAM installed. I purchased it (PS331817, Door Hinge with Cam) and it came quickly like the other parts. I took the door off again (I knew how to do it this time), I replaced the hinge with ease, put the door back on and it is no CLUNK-FREE - Smooth like when we bought it. Thanks to everyone who wrote in about their clunking issues and thanks to PartSelect for the parts and the help.
Took out the door bins, 1 bolt on the plastic cap, 3 bolts on the hinge, took the door off, replaced cam at the bottom, all same size bolts, reset the door spent longer time cleaning the door selfs all done by my self in less than 30 min. others said it helped to have second pair of hands "my wife would of just got in the way :)"
I took the upper three screws pull the door up and then removed the broker part in the bottom of door by removing one screw. Install new part and put door back securing it by the three screws on the top of regrigerator. Very easy
