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15 of 16 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerRichard from Quincy MA
Originall shock was broken
disconnected the power and water supply.
removed the back panel.
unscrewed the contol board that blocked access to the bottom of the shock absorber.
pulled the original pins out with pliers while pressing in the piece that prevents it from working its way out.
removed the shock absorber.
placed the new shock absorber in the bottom mount, put soap on the pin for lubrication and pushed it through the hole. Put the top of the shock absorber in its place and placed the other pin in.
replaced the control board and replaced the rear panel.
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5 of 5 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsPliers, Screw drivers, Socket set
Customermarcia from Holden MA
Washing tub had broken away fm 3 of 4 supports
disconnected fm water supply and electrical ckt move washer fm beneath dryer (stacking config.) removed back, found 2 broken shocks (round type) and 1 broken spring (left looking from back). checked online for parts and found your site. ordered and waited a few days.
back on task, removed controls (lower left corner) to reach pins, removed front lower panel, removed pins and broken remains of both shocks. removed broken spring. left remaining spring to keep tub suspended.
back on task when parts arrived. installed shocks --note that it was not clear that there are 2 shocks in each package (so i order 2 pkgs and now have 2 extra shocks --for next time it breaks away ;-)
crafted a 'hanger' with 10ga wire and 2x4 to permit tub to be supported and/or suspended without unduly stressing new components. attached both shocks being careful to follow instructions about alternating direction and orientation in relation to plastic bushing on the shock mounting points. removed remaining spring and used short length of 10ga wire to pull spring into position and lock.
re-assembled back and front cover... re-attached control circuit. moved closer to water and electrical supply and tested through 2 cycles --no problems found.
put back into position and leveled and locked.
works fine now.
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