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3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4
3486910-1-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-2-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 3486910-3-S-GE-WD12X10327-Upper Roller and Axle - Kit of 4 http://www.partselect.com/Schematics/GE/00124321i02.gif

Upper Roller and Axle - Kit of 4

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PartSelect Number PS3486910
Manufacturer Part Number WD12X10327
Manufactured by GE

The dishwasher roller assembly attaches to the dishrack located in the upper level of the dishwasher. It allows the dishrack to slide and roll easily. If the upper rack keeps falling off the track in dishwasher, the door will not close, the door makes noises, and/ or dishes are not cleaning properly, then it is best to replace it for more security. A flat-blade screwdriver is the only tool needed for this installation. Slide open the upper dishwasher rack and remove retaining tab from both ends of the rack and slide it out. Locate the older roll assembly, remove it, and replace the rollers. Remember to put back the tabs on each side before sliding it back in. Make sure the dishwasher is off before starting this installation project.

This part works with the following brands: General Electric, Kenmore, Hotpoint.

This part works with the following products: Dishwasher.

This part fixes the following symptoms:

  • Door won’t close.
  • Not cleaning dishes properly.
  • Noisy.
  • Door latch failure.

Videos For installing this part.

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Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 141 reviews What's this?
121-135 of 141
 

0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: George from Katy, TX

Rack rollers wore out.

The repair was very easy. I removed the remaining pieces of the old rollers and replaced them with the new ones. The wheels on the bottom rack kept falling off so I used white 3" wire ties to secure them in place. Now my 7 yr old dishwasher is as good as new.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Ken from Southborough, MA

Roller shaft broke, upper rack.

Removed the white tab on the rack slide. Rather difficult removing the end tab. Once removed, the roller snapped in place.

Using Parts Select is a breeze, excellent site, well disigned in selcting the correct part.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 30 - 60 mins
Tools: Pliers
Customer: Nicole from Loxahatchee, FL

Rollers were busted and top rack hung low and did not slide out properly

First I twisted out the 2 end caps, you have to kind of slant them to get them to come out. Next, I yanked off the old rollers with plyers. I had a problem that others did not mention in their repair story and is why it took me longer. On the top rack the plastic coating was raised because the metal was rusting underneath, so I had to hammer 2 of the rollers back on the rack, but the other 2 went on smoothly. Last, I slid the rack back onto the guides and put the end caps back in place and it works great again! My husband probably could have done it in 5-10 minutes! I recommend replacing the rollers as soon as you notice one broken, rather than waiting and having the rust issue we had. Much better than buying a new one!

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers
Customer: walter from sanford, FL

3 0f the 4 rollers were broke

1. Sit down and think of what would be the best and least difficult to remove the rollers.
2 Remove end caps from rails.
3. With end caps off pull top tray out .
4. remove old rollers and re[lace with new rollers
5. Reverse the above steps in 4,3,2 and load dishwasher.
6. Sit back and relax.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Linda from Castle Rock, CO

Left front roller broken. Tray would sometimes disengage and hang down

unclipped end piece from runner; unclipped broken roller from rack; inserted new roller assembly (one piece); clipped to rack; clipped back on end piece. might not of taken 30 seconds,

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Cheryl from Richland, WA

The little roller on the rack broke

First we removed the end cap of the track thing on the side, then the broken roller was taken out and the new roller put in and the end cap replaced. the other half of the broken roller was removed from the rack and the new piece clipped on.
The hardest part was getting the end cap off. It took some effort but finally came off.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: roxanne from mason, OH

Roller on top rack had broken

removed end caps from metal runner and slid top rack out. Popped off old brocken rollers and snapped new ones in place. replaced top rack and popped end caps back into place. Very easy repair. Took less than five minutes

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers, Screw drivers
Customer: Paul from Manchester, MO

Rack rollers broke, upper basket crashed into lower basket!

With a combination for pulling with pliers and jambing with screwdrivers, I pried off the endcaps on the upper rack slides. Pretty easy but busted one of the endcaps. Slid upper rack out, popped the old rollers off and popped the new ones on, EASY! Should have ordered new endcaps at the same time, would have saved time. I was truly considering just buying a new dishwasher, but now I will probably get several more years out of it! Thanks!!!! Got back on the computer and ordered a new endcap which arrived in like 2 days! I am very pleased!

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Alison from Black Diamond, WA

Top rack falling off rollers when pulled out

I had to take the ends off of the two glides that held the rollers. This was the most difficult part. They are plastic and tricky as you have to push in a small part while pulling out the edge- felt like they were going to break. Next pop off the old rollers and replace by inserting the metal end on the top rack into the new roller then snapping them on. Last was replacing the plastic at the end of the two glides- also tricky. Pull on the outside while pushing on the inside. A VERY two handed project!
All done in under 5 minutes!!!
Works great- and the top rack is no longer falling off.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Philip from Mobile, AL

Top rack of dish washer kept falling out.

I removed the roller keepers by tapping the rails where they were indented and slide out the keepers. I rolled the top rack out and removed all four rollers by pushing the rollers onto the pins and clipping the rollers to top rack. I rolled the rack back into place and slide the keepers back into place. I took the hammer and screwdiver and bent the indentations back into place to keep the rack in place. I had been really dreading tackleing this job but after finding the part select web site I had no fear at all. They made the repair easy.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: Thomas from Northeast, MD

The plastic rollers on the top shelf broke off.

You need to carefully take off the end caps (which I broke), pull off the rack rollers/ snap the new rack rollers on, and carefully place the end caps back on.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Robert from Woodbury, MN

Tires that hold upper dishwashing tray broke

The parts arrived early that lead-time posted. Excellent service and price.
Have already reccomended the site to four other neighbors & friends.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers
Customer: LAURA from NORTH FORT MYERS, FL

Upper rack clips broken

pulled out the roller bar, removed old clips, took of ends, replaced clips, replaced ends on rollers.

real easy, hardest part was removing the roller end, needed a screwdriver to get out.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Pliers
Customer: David from Schenectady, NY

The axels had broken from the rollers

Removed the end caps from the rails. Slid the broken rollers from the rails. unclip the broken axel from the basket. Clip on the new roller assemblies. Feed rollers back onto rails. Reinsert the end caps onto rails. Done. Couldn't be much easier. There are diagrams on line.

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0 of 1 people found this instruction helpful

Parts Used:
  • Upper Roller and Axle - Kit of 4
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Lora from Hickory, NC

The rollers where broke, and the top tray would not come out easy

It was super easy- Pulled the top tray out, pulled of the old rollers. Gladly tossed them in the garbage and replaced with the new ones. It is amazing a cheap little part could make a million dollar difference. It slides so easy now. thanks -Made brownie points with the wife.

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121-135 of 141

Model Cross Reference

This part works with the following models:

PartSelect Number: PS3486910
Manufacturer Part Number: WD12X10327
Brand Model Number Description
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