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PartSelect Number PS1017716
This part acts as a safety device against over heating in case of mechanical failure.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires, it was really simple. I conected the new element & defrost themostat (instuctions were included with the parts). I replaced the cover pluged the fridge in everything was woking fine. I placed a themometer in the fridge & have been watching it for 2+ weeks now it is working fine. To anyone who is looking to do this repair, on thier own, I reccomend it. It was very simple & required little to no skill. No reasopn to throw away money to call a repair man.
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Unplugged refrigerator, removed cover, defrosted with heat gun, replaced Defrost Thermostat, and replaced single element with double element Defrost Heater. All went very well with minimal difficulty, and instructions that accompanied parts along with the instructional video on your site, made the repair quite easy. The repair is going on the 4th week now, and no freeze up yet.
First I unplugged the refrigerator, then I had to open up the back of the freezer, use the hair dryer to defrost the ice that had built up in it. Then I unscrewed the screws on both ends of the existing heater unplugged the old heater and plugged in the new one. Then with the sensor, I cut and stripped the 2 wires attached to the old sensor 1 inch away from the sensor. Then I spliced it with the wires on the new sensor, applied wire nut and black tape tightly. Then I put it all back together.
On the PartSelect website, I chose the 'refridgerator is too warm' problem choice. The site sugested replacing the sensors so I purchased them. The drain trough on the refrigerator side was leaking and it and the defrost thermostat were not too expensive so I bought them too. Once the parts arrived I installed them. I had already disassembled the inside of the freezer. The sensors and thermostat had to be connected electrically. So I cut off the old parts and stripped their wires. (the new parts' wires were already stripped.) I then used wire nuts to connect the new wires to the old and stuffed the wire back into its compartment and installed its cover. The defrost Thermostat has to be clipped to the refrigeration line. So after attaching its wires I had to work it into its place. I then reassembled the inside of the freezer and let it sit for an hour before turning it back on. Once it was turned on it seemed to work well, but after only 3 or 4 days the coils began freezing over again.
Unplugged frig. Emptied freezer shelves of food, removed ice container, removed all shelves, removed light bulb cover and light bulb, removed rear panel over coils (2 phillips on bottom and 2 1/4" hex on top/staggered. Used hair dryer hung on a wire to defrost the "ice block" over the coils. Used heavy towels to catch the water in the bottom so the condensate drain didn't just overflow. Removed the 2 screws holding the old element. Unplugged the quick disconnects. The new 2 element heater purchased at partselect is not "encapsulated" like a florescent tube as was the original. Much greater efficiency with exposed element coils. Re-routed blue wire on left of coil bank to the right-used the same split insulator that pink wire is in to keep it safe, did not need to use the jumper extention that comes with the kit. Plugged in both the blue and pink wire quick disconnects, installed the new defrost element with the 2 screws. Cut the old thermostat right up against it's sensor pot. Stripped existing wires, used my own wire nuts to mate the new thermostat, wrapped tight with electrical tape, then tucked them up underneath. Snapped the new sensor on the evaporator line at original location. Replaced panel, plugged frig back in, turned control in frig side to 1, and it works like new now. No more freezer burn. Ice cubes better. Still, this design is poor and no more ge major appliances for me.
Unplugged the refrigerator and removed inside back panel from the freezer compartment and left doors open to allow all ice to thaw. I chose not to use a hair dryer and speed up the process as this could possibly cause more damage if not done with caution. After all ice was melted i took both screws from heat element assembly and followed the simple instructions that came with the new part. Since meters an i dont really work well together and since defrost thermostat and temp sensor were so inexpensive. I opted to purchase those as well in my initial order. They were as simple to replace as a lightbulb. Unscrew the wire nuts from existing sensors and screw wire nuts back on to the new sensors. Buy purchasing all three items at once i felt it just ensured the fiz was complete and the unit has been operating for 7 days like new. One thing i would pass on. If it is the heating element that is burned out, the glass tuve on mine was very black and charred looking. Also when you take it out of the assembly the element was actually in two pieces. Did something cause the element to stay on until it burned out or just old age i dont know. Again, for less than 20 bucks i purchased the additional parts that would seem most obvious to replace and i would recommebd the same. Part select saved us a lot of money not only in parts but in allowing someone with no considerable knowledge in this areato make repairs without hiring an expensive repairman.
Thanks to others who also gave some detailed instruction on repairs I was able to do the same. I have a GE Profile side by side refrigerator/freezer Model No. PSC25PSSCSS The first repair I did was to remove/replace freezer defrost thermostat sensor that is cliped to condenser tube I snipped the wires close to the thermostat and pulled it off the tube I stripped the ends of the wires and twisted the strands then placed a piece of heat shrink tube onto the wire pushing it away from the exposed wire then I soldered the two color coded wires together then I pulled the heat shrink over the conection and used a lighter to heat up the heat shrink until it sealed the conection repeating this on the othr wire as well. I then removed the Old defrost Heater element by removing to screws then I disconected the two wires by simply pulling the connector plugs off both ends of the heater element assembly. This fixed the freezer being too warm for a short time but it started getting warm again that's when I noticed the defrost fan was not working, when you have the door open to freezer push the door switch in you should hear the fan come to life and blow hard. The fan was replaced I had to remove everything to get to it it's pretty simple to do it just unplugs make sure you order the right fan though My fan comes with the Thermistor already integrated into the plug this makes it easier. This fixed the problem with both Freezer & Refrigerator The Temperatures returned to normal Freezer 0 degrees Refrigerator 37 degrees I also checked out the refrigerator side Condenser I noticed only that the Condensate pan was starting to rust so I will remove it and use some Muretic acid to clean it up and then spray it with some Cold Gavanize with Zinc you can get this spray paint at Home Depot it seals and prevents rust. Or you can order a new one for about $ 16 bucks but it will start rusting just like the old one did eventually if you do order a new Condensate Pan I suggest spraying it before you reinstall it so that it will not rust. Greg H. Eldorado, AR
took back panel off in freezer.unpluged unit then cut wire to sensor tie in new one wire nut them up and taped.on the heater strip took off two screws and unpluged two wires put the new in same way as taking old one off.I am pleased that the parts from part select came as fast as they did I would for sure buy from them again and prices were very fair.Thank you very much for your service.
Level of difficulty, as far a mechanical skill goes is relatively easy; however, everything in the interior of the freezer (including icemaker) must be removed to get to the defrost thermostat. The defrost heater only needs the racks and back panel removed. It probably took about 45 minutes with a heat gun to melt the ice off of the coils so that I could work on it-need lots of towels/rags to pick up the water.
I am a 45 year old woman who is pretty handy but with no prior knowledge about appliance repair. I do have the attitude that if someone else can do it, so can I, which is helpful. I was able to watch a video on this website that showed me exactly how to replace one of the three parts that I replaced. It totally made it easy so that I knew what to do with the wiring. So far, my side by side is working great. I'm the champion! This repair cost me about $75. Who knows how much a repair man would have charged just to look at it.
REPLACING THE DEFROST HEATER & BRA:1- Empty freezer.2- Remove all shelves.3- Remove white painted metal wall plate opposite the freezer door. There are 2 phillips head screws attaching it.4- There may be ice build-up on the freezer coils, thaw the ice using a hair dryer.5- Remove the 2 phillips screws holding the defrost heater to the freezer coil frame, at the bottom of the frame.6- Install the defrost heater to the frame. 7- Replace metal panel. REPLACING THE DEFROST THERMOSTAT.1-Perform steps 1-4 above.2-Locate the thermostat at the top of the freezer coil in the freezer.3-Cut the wires connecting the thermostat.4-Connect the new thermostat to the wires that were connecting the old thermostat, connecting the wire color to the same color wire. Note: Connect the wires by using wire splices available at radio shack. Use splices sized for 20 guage wire, and wrap with electrical tape to protect from moisture.5- Replace metal panel.
Repair man said we needed a new circuite board, which I ordered and installed, however didn't fix the problem. Freezer was still freezing up, so I ordered a new defrost heater and thermostate. Installed yesterday, so it will be a week or so before I can check to see if this repair is working. However, replacement of these parts was very easy, and online ordering and delivery service the best. Keeping fingers crossed this repair does the trick. Best, Mike
Both parts were easy to install and they fixed the problem. It is a two person project as it is very hard to get both hands inside the freezer section because it is so narrow. Be sure to orient the wire nuts in the right direction to avoid condensation and follow the instructions to create a drip loop on the wire connectors. We reviewed many "fix it" forums and almost bought the mother board. Really glad we found parts select, saved over $100.
First I defrosted the evaporator core with a hair drier, making sure to disconnect the power before hand. I pretty much followed the directions included with the part, which by the way were excellent, and very detailed. The alternatives were call a repair man for around $300.00 plus parts or take less than a $40.00 gamble. Or even replace the refrigerator at $1400.00. It was the diagnostic portion of your website that convinced me that I had found the problem and that I could repair it myself with a minimum of effort. Needless to say I will come to this site in the future before calling a repair person. The refrigerator is working just fine now. I had my parts in three days, thank you for your attention to detail and a all around positive repair experience. George Day
I read stories from the website how others did it so I figured I would give it a try. I put all the frozen stuff in the refrigerator piled up. Took out the shelves. Took out 2 screws with a socket extension ( nut driver will work fine.) Remove the light bulb. lifted up on the back panel...it came right out. Saw the coils and on top the sensor. Took it off, cut the wires, spliced in the color coded new one ( pink to pink, orange to orange) Stuck it in the top coil in the original position and crossed my fingers! I put all the pieces back easily, restocked the freezer and waited. HOORAY!! My ice cubes are all separate and free. NO frost inside. A very easy fix for $20.Note: If there is a large amount of ice build up on your coils a hair dryer works great. The drain is on the bottom anyway. Also , you may want to seal around the wire nuts to keep moisture out. I did
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