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ZSG27NGSASS General Electric Refrigerator - Instructions

All Instructions for the ZSG27NGSASS
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Freezer door lever broke
Unscrew the two mounting screws for the plastic vent plate on the bottom of the SS unit and take the remove the vent. Next, slide the end of the lever through the square hole in the bottom bracket and attach the hook end of the lever to one end of the lever spring. Pull on the other end of the lever spring and slip it over the spring mount finger that is a part of the bottom bracket frame. Finally,reattach the plastic vent plate with the 2 mounting screws. Total repair time was less than 15 minutes.
Parts Used:
Freezer Lever - Black
  • James from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 23 people found this instruction helpful.
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Icemaker supply hose leaking at freezer entrance
I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!
Parts Used:
Grommet / Tube Assembly
  • Michael from Meridian, MS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
18 of 24 people found this instruction helpful.
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
Parts Used:
Dispenser Door Assembly or Flapper
  • D from ZELLWOOD, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Sherry from Auburn Hills, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 17 people found this instruction helpful.
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water line leaking behind refigerator
Plastic water line gets brittle from compersor heat over time and eventually brakes. I tried to fix with 5/16 line from a locel hardware store but outter diameter was slightly smaller so connection to valve leaked. This OEM part fit perfect. I cut the line beyond the brake and connected it with the tube union part, Easy fix. Everything works fine with no leaks
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Michael from Merrimac, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
14 of 15 people found this instruction helpful.
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No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
Parts Used:
MWF BYPASS
  • Jeffrey from Williamsburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
22 of 39 people found this instruction helpful.
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freezer fan failing; veried speed making whirling sounds
First, I removed all the shelves and the light guard. Second, I removed the nuts that held the fan guard and the freezer back in place (2 just under the fan guard and removed the freezer back. Third, lifted fan guard out of way (being very careful not to crack it..... cold plastic). Fourth, unpugged fan from pug then removed nuts that held fan bracket in place...removed fan. fifth, then removed fan blade and remove fan motor from bracket, removed two wires that went to freezer light (pay attention to where they go) and installed them into the new wireing harness. Sixth, installed fan blade on new motor, bolted new assembly in fan bracket, plugged in and reistalled fan into the freezer, replaced fan guard and freezer back (reverse order of above) and then replaced freezer racks. works beautiful.
Parts Used:
Evaporator Fan Motor
  • Jason` from Colchester, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
14 of 16 people found this instruction helpful.
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Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Door Recess Retainer Dispenser Door Recess Crank Recess Door Spring
  • Larry from Republican City, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
18 of 28 people found this instruction helpful.
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when dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly
I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • calvin from annapolis, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
19 of 31 people found this instruction helpful.
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Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Parts Used:
Front Dispenser Bucket Auger Nut
  • Michael from Hanford, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
18 of 28 people found this instruction helpful.
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Water collecting under vegetable tray
Very easy to install. Simply follow the hoses to the end. One ends under the freezer door in front. The other requires you to take the back panel off the fridge - then its right there. There is a blue valve where it connects. Pull back on the white ring at the top of the blue valve and the old tube will release. Then you can just pull the old water tank out and thread the new tubes through. Connect the same way and you disconnected.
Parts Used:
Water Tank Assembly
  • Kimberly from Suwanee, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 14 people found this instruction helpful.
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Broken Ice Bucket Auger, Cracked Crusher Cover, Chipped auger nut
I watched the "how-to" video on the website and decided that I needed to disassemble the icemaker first (before ordering parts) so that I could make sure I was ordering all the parts necessary for a complete repair. Good thing I did. I didn't notice the cracked cover and chipped nut until I had the icemaker all apart. I then ordered the necessary parts. When they arrived 2 days later, I set up a table near my computer so I could re-assemble the unit as I watched the repair video...pausing the video as necessary. It all went without a hitch and worked perfectly when re-installed in the freezer. **Note: I left the old parts out of the ice bucket while I was waiting for the new ones to arrive...taped up the gaping holes in the ice bucket with blue painter's masking tape and re-installed the bucket in the freezer with the icemaker on...so I could still manually retrieve ice out of the bucket. I left the switch on the front of the freezer door in the "water" position to remind me that I couldn't dispense ice. Water dispensing worked fine. The video is the key. Impossible to make a mistake if you pay attention.
Parts Used:
BUCKET AUGER Dispenser Crusher Cover Front Dispenser Bucket Auger Nut
  • Robert from Folsom, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
19 of 33 people found this instruction helpful.
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Loud knocking noise with the evaporator fan
I had taken the noise long enough and wanted to get this repaired. I didn't want to pay a repair man hundreds of dollars to do it so i decided to do it myself. I went on to YouTube and found a few videos that showed me how easy it was to do (very helpful).

I wasn't so sure all that noise would come from the Evaporator Fan motor so i ordered it and took the chance. For the small cost, it was worth the try.

All went well accessing the unit and removing the old part. Very fast indeed. However, the snag came when i went to plug in the new part electrical to the existing electrical adapters. The old part had 4 lead connections. The new part had 6. and the wires on the new part were different colors than the existing. I had to use some logic and courage to cut the wires on the new part and rewire the old adapter to this piece. Luckily, i wired everything correctly.

Calling Part Select got me a phone number for the parts manufacturer to help with the splicing but i opted to do it on my own.

The result is i have a noiseless refrigerator again. What should have taken 10 to 15 minutes took half an hour because of the wiring but overall, very easy.
Parts Used:
Evaporator Fan Motor
  • lk from carlsbad, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 15 people found this instruction helpful.
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Refrigerator side gets colder than set temperature. Plastic damper door broken in Fresh Food Air Inlet.
There were not detailed instructions provided with the parts, however, it was fairly simple to determine how to remove the old part. First, I removed all the shelves. Then I took out four screws holding the top light cover. The plasic around the back center column was removed with a pannel tool. The plastic around the water filter was also removed. The old Fresh Food Air Inlet was then able to come out. Remove the connector. Reinstall per instructions provided. Install the other parts in order they were removed.
Parts Used:
Air Inlet Cover Kit
  • Robert from Hurst, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
12 of 13 people found this instruction helpful.
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Replaced dispenser auger.
Read your instructions, which were very helpful, and followed them to install. It took a while for me to realize that the threaded cap at the end of the auger was a left-hand thread. Other than that, I had no problems.
Parts Used:
BUCKET AUGER
  • Brenda from Peoria, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
13 of 16 people found this instruction helpful.
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All Instructions for the ZSG27NGSASS
76 - 90 of 1082