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ZSE27SGWISS General Electric Refrigerator - Instructions

All Instructions for the ZSE27SGWISS
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Noticed pieces of broken plastic in my ice cubes.
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Parts Used:
Housing Crusher Dispenser
  • G from Spring Hill, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Light would not work when I opened door.
I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.
Parts Used:
Light Switch
  • joe from spartanburg, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
22 of 26 people found this instruction helpful.
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while cleaning the fridge my pan cover glass shattered
I simply did a google search search for my model number, found the part, thanks to the schematic that is on the site and ordered it. It fit perfectly where the old glass shelf was and now I have restored my shelf space. Thanks PartSelect
Parts Used:
Pan Cover Glass
  • Tondalaya from Chicago, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 23 people found this instruction helpful.
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Tube feeding ice maker leaking.
Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.
Parts Used:
Grommet / Tube Assembly
  • Richard from The Villages, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
23 of 31 people found this instruction helpful.
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Fridge Door would not close "automagically"
I had to remove the fridge door (side by side), which took approximately 10min (most of which was retrieving the right size socket wrench from the garage). With the door removed, I could replace the broken door closing cam and door stop... with 4 screws. Not much to it. Had the door mounted back on in another 5min and that was it. :)
Parts Used:
Door Stop - Black Refrigerator Door Closing Cam
  • David from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
23 of 32 people found this instruction helpful.
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.

My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
Parts Used:
Micro Switch
  • Curtis from Corona, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
27 of 45 people found this instruction helpful.
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water leaking from grommet tube assembly at back of fridge
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water supply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
Parts Used:
Grommet / Tube Assembly
  • Carlos from Whittier, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
22 of 30 people found this instruction helpful.
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Water from door dispenser had slowed to a trickle
Initially, the diagnosis arrived at through the help of the "Parts Select" website was that the valve solenoid had failed. I ordered the valve solenoid and replaced it, which was easy to do based on the video help guide located on the "Parts Select" website. But, the problem persisted. In order to verify that the new solenoid worked properly, I removed the output lines from the solenoid and breifly activated the water dispenser. Based on the significant water flow, I was convinced that the solenoid was in fact operating properly. I did not reinstall the original solenoid but I am confident that it was operating fine. So, I have a spare solenoid now. At this point, I moved downstream which took me to the water filter housing. I removed the housing from the refrigerator and reconnected it behind the refrigerator which allowed me to "play" with the assembly. I do not know what the problem was but by pressing the filter harder into the housing assembly, I could improve the water flow. I ordered the new filter housing, which comes with tubes, changed it and the water flows like new.
Parts Used:
Refrigerator Water Filter Head and Tubing
  • Richard from Mount Pleasant, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set, Wrench set
21 of 28 people found this instruction helpful.
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Frost in ice chut, flapper hanging partially open.
Removed control panel, snapped out pretty easy. Removed flapper assembly (4 small screws). My spring was broke but it ended up being the solenoid assembly after I replaced the spring, door crank, micro switch and flapper it was obvious the solenoid was hanging up. I had to go back an order it but it was at my door 2nd day (quickly). I took the time to clean the area with Tylex (some mold), and everything went in easily. I didn't really need the new flapper, crank, and micro switch but they were fairly cheap and then all is new. We use our ice dispenser a great deal so I didn't want to have to go back in and fix a part I "should have" replaced. I used Part Select for my washer motor as well. Doing both repairs myself probably saved 3 or 4 hundred dollars easily.
Parts Used:
Dispenser Door Assembly or Flapper Lamp Socket Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • John from Oxford, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 74 people found this instruction helpful.
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evertthing in frige was freezing
went online to an appliance repair site and found out that this model has problems with the damper malfunctioning. went to partselect and ordered what I needed and it arrived in two days. to replace the damper you just remove the light at the top of the frige and the cover around it . the damper assembly only has 2 screws and is easy to remove.
Parts Used:
Air Inlet Cover Kit
  • justin from brownsville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 24 people found this instruction helpful.
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
Parts Used:
MWF BYPASS
  • William from West Union, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
18 of 21 people found this instruction helpful.
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Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
Parts Used:
Temperature Sensor
  • John from Windham, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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Cracked Housing Mount - water leak
Turned off the water. Removed the maintenance cover plate on the back of the refrigerator and disconnected the tubing. Removed the tubing cover plate on back of refrigerator. Removed two screws from filter hosing mount on the inside of the refrigerator and pulled the old tubing out. Simply inserted the new tubing and mounted the housing and reconnected the tubing using plumber’s pipe compound. Then re-installed the cover plates on the back of the refrigerator, installed the filter and turned on the water. It was a very easy install.
Parts Used:
MWF MANIFOLD
  • Richard from Chandler, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
19 of 25 people found this instruction helpful.
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low water flow from in door water dispenser
after changing the water filter and having no improvement. I went to the next part of the system. Turned off the water supply. I removed the bottom cover in the back of the refrigerator. unscrewed the nuts on the water supply hose from the main supply and the one going back into the fridge. moved to the inside of fridge and unscrewed two screws holding the filter mount and pulled the tubing through. Reversed my steps and the water flow was great . Thanks
Parts Used:
MWF MANIFOLD
  • kevin from summerville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
17 of 20 people found this instruction helpful.
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Freezer door lever broke
Unscrew the two mounting screws for the plastic vent plate on the bottom of the SS unit and take the remove the vent. Next, slide the end of the lever through the square hole in the bottom bracket and attach the hook end of the lever to one end of the lever spring. Pull on the other end of the lever spring and slip it over the spring mount finger that is a part of the bottom bracket frame. Finally,reattach the plastic vent plate with the 2 mounting screws. Total repair time was less than 15 minutes.
Parts Used:
Freezer Lever - Black
  • James from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 23 people found this instruction helpful.
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All Instructions for the ZSE27SGWISS
46 - 60 of 939