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ZISW420DXB General Electric Refrigerator - Instructions

All Instructions for the ZISW420DXB
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Water dispenser not dispensing water
I went to the internet and found parts select web site. Saw all of the possible fixes for my problem and read all of the other repair stories. My story actually became a journey that is still continuing. I first changed the water filter, but still no water at the dispenser. I next disconnected the coupling at the bottom of the freezer door that carries water to the dispenser and when the dispenser was depressed, water flowed at the coupling, but not at the dispenser. After reconnecting the coupling, I turned the freezer setting to 1 for 4-5 days, but still no water at the dispenser (possibly the line was frozen, but we had recently been away for a week and the water dispenser still supplied water at a freezer setting of 4). Now I am at the point of the journey into replacing parts one at a time to get water. First I ordered the dual water valve for the ice maker and water dispenser. I replaced this valve with instructions from Parts Select and still no water at dispenser. Next I ordered and replaced the switch at the dispenser lever and still no water. Next was the solenoid attached to the ice door, ordered, replaced and still no water at dispenser. I am now at the final part in this repair and that is the $132 circuit board. So I will be ordering this part soon and hopefully that will fix the issue.
Parts Used:
Micro Switch
  • David from Georgetown, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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frost/ice buildup in icemaker chute in the freezer door
The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.
Parts Used:
Dispenser Door Assembly or Flapper
  • Kyoko from Bellevue, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Crushed Ice Only
Let me start by saying, I usually hire something like this out but figured I would give it a try. The install was fairly straight forward, however it would’ve been nice if the instructions would have been more useful. Instructing me to remove one screw to release the auger and solenoid enclosure wouldve been nice. There were 3 other screws that I didn’t need to remove and they were the ones holding the auger in place, which made assembling that much more difficult. Once to enclosure was removed, and the solenoid was exposed, it was a seemless process. I would however, recommend paying attention to or taking a picture of the connections on the solenoid. I was lucky to remember or got lucky. Regardless, I was able to complete the project successfully. If I had to do it again, I believe it can be done in 30 minutes or less.
Parts Used:
Ice Dispenser Solenoid Service Kit
  • Allen from Hills, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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condenser icing refrigerator warm freezer ok
follow the easy instructions replace 3 temperature sensors cut the wires and crimp them with new sensor and it works like new
Parts Used:
Temperature Sensor
  • Rene from HEBER, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Refrigerator not defrosting, ice tray clogging up in ice tray, refrigerator making loud humming noise, and compressed running all the time.
First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.
Parts Used:
Temperature Sensor
  • Mark from ROSEMOUNT, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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ice dispenser light wouldn't light
remove old bulb by screwing it out/install new bulb by screwing it in.
Parts Used:
DISPENSER LIGHT
  • Paul from Damascus, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The ice flapper would not go close .
remove the front of were the ice and water comes out
then un scerw 4 scerw and the solenoid slides out unhook the wires and put the new one in
Parts Used:
Dispenser Door Solenoid Assembly
  • Shelly from WATERLOO, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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water and ice never flowed from door
Replaced parts by removing four screws.

Old parts were damaged from overheating with a hair dryer because the water line was frozen.
Parts Used:
Ice Funnel - White Dispenser Housing Shield
  • DON from PETERSBURG, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
Ice Maker
  • John from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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the cecular door for the ice was geting stuck opened
with a small screwdriver push in tabs in upword movement to remove the face cover for the three botons of ice crushed ice and water .
once removed remove four screw to take out the circular door .
solinoid plunger will be atached to the door and it has to screws holding the solinoid .
instolation is the oposit steps of removing the part
Parts Used:
Dispenser Door Solenoid Assembly
  • john from st aug, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Ice dispensor door would not open all the way and did not close
I used a mirror to locate the two small plastic tabs located on the underside of the ice dispenser light. I used a small flat blade screwdirver to push the plastic tabs forward to release the ice/water selector unit. I read about someone that did not see the tabs and ended up removing the inside of the freezer door, a two hour task! The ice and water control unit then slides out. remove the four rusty screws holding the dispensert and ice chute, the selenoid isthen easy to see.
Just replace the solenoid if your are having problems, I tried to lube it but to now avail. There is some rust in there so good time to clean up and put new screws in. Be care when removing the plastic lock tab on the circut board it breaks easely. If it does no big deal just make sure the connection is pushed in all the way. test your handy work before buttoning up. The solenoid comes with a new plunger so don't worry about cleaning the old one. The screws do not come with.
Parts Used:
Dispenser Door Solenoid Assembly
  • Richard from Coppell, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Ice flap in door wouldn't close
Take the face (the part with the buttons on the outside) off, disconnect wired connectors (three), take the screws out of the part behind that (4), and then find the solenoid value (on the right). It's attached with three screws. Mine was rusted beyond belief. I knew this was the problem, ordered a new solenoid valve, put it back in place with three screws (use new screws that fit, not the old rusty ones if possible). When testing, make sure you give the flap a couple of seconds to close. There is a delay, and I initially wasn't patient enough so I had to disassemble and assemble an extra time because of this.

Simply put: If your solenoid value is rusted and the value won't operate smoothly, order the part and install it. This is as easy as any repair could be.
Parts Used:
Dispenser Door Solenoid Assembly
  • Benjamin from Goldsboro, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Ice Maker Door flap would not close all the way
Went on this site, found out many others like me had the flap door stuck open problem, it would not shut after you went for ice. I needed a new solenoid that opens when the ice is dispenced and closes afterwards not allowing the warm ambient air to come up the shoot which frosts the ice and melts it. It shipped QUICK and now I have a working ice maker dispenser from the outside. Its been 2 YEARS of opening the door and reaching into the ice maker bin for ice! Thanks PartSelect
Parts Used:
Dispenser Door Solenoid Assembly
  • Edward N from Boyds, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No water through door dispenser
Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.
Parts Used:
Dispenser Door Assembly or Flapper
  • Roger from Colleyville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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All Instructions for the ZISW420DXB
91 - 105 of 418