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ZBD6880N20SS General Electric Dishwasher - Instructions

All Instructions for the ZBD6880N20SS
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Dish washer spray arm clogged and not spraying
We tried cleaning the sprayer by unclogging the spray holes but it didn't last very long. I decided to see what it would cost to replace the piece. I have used this site before and love how easy it is to find the part you need. The sites have good pictures so you feel very good that you are ordering the correct part. They also have helpful suggestions for problem.. I ordered the part and it arrived two days later and we installed it right away...I started the dishwasher for a test run and forgot how loud it use to spray..The prices are also great just a service call from a repair man would of cost me triple what I got my new part.
Parts Used:
Lower Spray Arm - Gray
  • Lesha from St. Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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dishes not getting clean, top rack not washing
remove front lower cover, 2 philips screws, turn off water supply under kitchen sink to dish washer, turn off power to dish washer, remove water supply line to valve, remove power to valve, clip ons, remove two 5/16" screws holding valve on, turn valve gently to access clip holding washer supply hose, push clip up hose and hold hose while pulling valve off. re-install in reverse order, a flash light helps.
Parts Used:
Water Inlet Valve
  • Nugent P from Garner, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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aid cap melted
Twisted new one in place of old. Disappointed that there was a melting issue at all. Need to investigate problem.
Parts Used:
Rinse Aid Cap
  • Calvin from Mankato, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Rollers on Dish basket broke
Just removed the old rollers and clamps, replaced them with the new rollers and clamps....just that simple.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • Marlene from Myrtle Beach, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The detergent dispenser would not latch.
On the Model PDW9880, there are about 14 screws to be removed. I used a large Phillips driver and a pair of needle nose pliers. You cannot use a cordless drill driver for about 10 of the screws unless you have a long bit, as the 10 screws are so close to the body of the dishwasher door that the chuck of the drill will not clear. At the top of the door there are two screws on either side of the latch. The two screws are attached to white plastic blocks that serve as a lip to hold the outer door to the liner. It took a little wrestling with the two plastic blocks to slide them out from under the lip, releasing the outer door. Be sure not to let the outer door drop away, as it will tug on the ribbon cables that connect the display to the dishwasher. Keep a towel or sponge handy to keep the
dishwasher handle from resting on the tile floor. There were 4 electrical connections, including two ribbon cables, both of which just pulled out. I needed a needle nose pliers to remove the 2 spade connectors from the detergent dispenser solenoid, in order to pull on the connector, not tug on the wire. The entire repair is actually pretty straightforward and easy. It took 40 minutes, doing it slowly and carefully. But please don't tell anyone that it is easy, because my wife thinks it was an extremely complex repair, involving the risk of high voltage electricity.

The replacement part fits different makes and models, and does not have any brand identification, other than the Cascade logo cast into the front. Other than that, it appears to be identical to the original. Note: The
soap cup does not open for several minutes in the cycle, so don’t waste time or frustrate yourself (as I did) by checking the dispenser during the first 10 minutes of the cycle. Incidentally, although the company is in Canada, my part shipped from Central California (Fresno) and arrived in the Los Angeles area the next business day.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Eric from La Crescenta, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Lower Carriage Wheels So Bent It Would Not Move.
Took old one out, put new one in in less than 20 seconds!
Parts Used:
Complete Lower Service Rack Assembly
  • kathy from zionsville, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Door falling open heavily instead of gently; no support.
Had purchased SPRING DOOR, CABLE ASM, and HINGE CABLE PULLEY prior to starting repair, as I did not know which piece had failed. Cable assembly was the culprit. SPRING is heavy duty steel, HINGE CABLE PULLEY is nylon, and CABLE ASM (assembly) is braided steel with a steel plate at one end that ties into spring and an inadequate nylon piece that ties into the steel hook on the door. The nylon piece failed through tearing open. REPAIR STEPS: 1. Removed bottom cover plate at front. Two hex head nuts. Nut driver works best but Phillips head screw slots are on nuts. 2. Removed dime-sized cover plates located on either side of main unit where door seals when it is closed. Used Phillips head screwdriver to remove screws that are screwed into cabinets flanking dishwasher. Magnetic tip will help keep you from losing these between dishwasher and cabinet as they are too short to project through the access hole when fully unscrewed. 3. Lowered appliance feet using adjustable pliers. Slip wrench would probably work but six-sided appliance feet are slippery. 4. Loosened drain hose clamp from disposal and removed drain hose. 5. Shut off water line to dishwasher (under sink) and disconnected water line with slip wrench. Steps 4 and 5 were done to give me the slack I needed to pull dishwasher out from cavity far enough to access the side where the repairs were to be made. You may or may not need to do that--try pulling dishwasher out first and see how far it will go. 6. Looked at the problem, which was failed cable assembly. 7. Removed nylon Hinge Cable Pullley with nut driver. This allows cable removal. 8. Put cable back into place (loose) and then replaced Hinge Cable Pulley. 9. Reattached cable to spring on back end and door hook on front end. 10. Pushed dishwasher back into position. 11. Raised appliance feet to proper height. 12. Reinstalled side screws that hold dishwasher against cabinetry. 13. Replaced small screw cover plates. 14. Reattached drain line to disposal. 15. Reattached water line. 16. Turned water on and checked for leaks. 17. Reattached bottom cover plate to front of dishwasher.
Parts Used:
Door Hinge Cable
  • Alex from Decatur, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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one missing wheel and one that kept falling off
It took more time to open the package than to actually effect the repair. I snapped the wheel on the axle, then snapped it in place on the front side of the dishwasher. It took less than 5 minutes to end the aggravation that had lasted months!
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • LaDonna from Centennial, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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water dripping near front left of dishwasher
look at neww part first then r&r
Parts Used:
Water Inlet Valve
  • paul from petaluma, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable), Wrench set
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Wheels coming off track
Bought the small piece to fit inside each wheel and replaced them. Now working and sliding perfectly
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Rebecca from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Orginal parts broke down and came off.
Removed remaining old wheels and axles and snapped on the new. They fit perfectly.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • C. T. from Muscle Shoals, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Wheels Were Coming Off The Front Of The Rack
The sight was not helpful. It had a suggested wheel that was listed twice. Then there was an axle listed. It is not an axle, it is an insert in the wheel that reduces the size of the hole so it fits on the prong from the rack. Then it locks on the rack keeping the wheel from coming off. When I called the "800" number the clerk had no idea how the whole thing worked. He told me to call ge. I did and ordered directly from them. Got both parts and they work perfectly
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Donald from Aurora, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    Less than 15 mins
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The Water inlet valve was leaking.
I disconnected the pipes to the inlet valve. I removed the bolts from the bracket holding the valve. I tried to use two wrenches to remove the brass angle pipe thingie off the bottom of the old valve. I then beat on it with a hammer, then I just threw it against the basement floor till it came off. I would recommend getting a new brass angle pipe thingie before you start.
Parts Used:
Water Inlet Valve Housing SPECIAL-WATER VALVE
  • Chris from Carleton, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench (Adjustable), Wrench set
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Water pump had a dead spot.
After reading other customer responses I decided to attempt the repair myself. After pulling out dishwasher I turned it on it's side and prodeeded to remove the 3 screws holding it in place. FIFTEEN minutes later I pushed it back into position and it has performed like new for the past month. Comparing parts and service I saved about $200.00 on this self repair. I would not hesitate to undertake another repair after my experience.
Parts Used:
MECHANISM Assembly
  • Thomas from Wakefield, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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wheel axle snapped and wheel came off bottom dishwasher rack
unsnapped broken axle then popped new axle onto wheel and finally placed axle onto spoke of bottom rack
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • Herbert from Malvern, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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All Instructions for the ZBD6880N20SS
271 - 285 of 376