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agitator couplier was stripped out on the shaft
I put my fingers under the agitator and pull up , this pulled it off the couplier, then I used a 11mm wrench to remove the bolt that holds the couplier in place and pulled the couplier off, the new couplier didnt arrive until after I went to work but my wife had it all back together when I got back home,I told her what to do and she said it only took about 10 mins. to get together, very easy.
We removed the agitator then the bolt holding couplier. The inside of the plastic couplier had stripped after 5 years. We cleaned around the metal part of the agitator then installed the new GE plastic couplier, put in the bolt & replaced the agitator. The machine works better than ever.
The GE website said this part had to be replaced by a certified technician. The estimated service call alone was $80 & the part was not available from the GE website.
I first placed a rope under the fins of the agitator and used a 2X4 board to pull up the agitator which needed very little force to release itself from the agitator coupling. I removed the nut holding the agitator coupling, removed the stripped agitator coupling. Installation was just the reverse process, inserted the new agitator coupling, placed and tightened the screw, and pressed down the agitator over the agitator coupling and I was done. Over time for the repair was between 5 and 10 minutes, very easy, and I have no experience repairing washing machines.
I am a mother of 3 so a washing machine is vital. I called various appliance repair places and was quoted anywhere from $50 - $85 just to come and look at it. I did some online research and discovered that the part itself was less than $7. After paying for 2-day shipping, my total was under $20. I thought, what do I have to lose. I received the coupling kit and read the EASY instructions. I had already removed the old one so by the time I received the new one, it took me less than 10 minutes. WOW!! I now have a working washer!! .THINK AGAIN!!
I removed the center piece in the washer by pulling up on it, removed the retaining bolt and the agitator coupling.
Installation reverse of removal...no problems. The spline on the inside of the agitator coupling was worn out.
I never would have though about it until I searched the problem on line. I had already decided that I would have to buy a new washer (again)...I had a pressure switch problem about 6 months ago.
PartSelect is great...I ordered the parts for both problems from them and I have kept my old washer alive.
The repair was done as describe by others with the "hub nut" having to be cut off due to corrosion. Instructions for removal of the tub were found inside the control panel area on the left hand side. Ordering s new hub nut and cutting off the old one proved to be a necessity.
I was going to replace the washer. .. I am a cabinet maker and pretty good at what I do. I have to admit before seeing the video I was out of my comfort zone with this repair. I was shown not only the part needed and that you folks had the part in your inventory on hand. I was pleased to see how inexpensive it was $7.40. I had it shipped for $8.70. I ordered online at 2 pm. the part arrived the next day at 1 pm. AMAZING!. I spent ten minutes making the repair. The machine is now back to it's like new self! Regards, MichaelAndrews.biz
I bought 3 parts for I didn't know what I need so I listen to the companies video twice. I popped off the agitator which was easy. then had a little trouble with getting the screw/nut out it was rusty. Finally got that off then I worked backwards and I found I didn't need all the parts which I sent back with no problems. My machine works as good as new ,it has stopped making noise. I am really proud I did this by myself and didn't need my husbands help,
I also spent less than 12.00 to fix and a new one is over 600.00.
water was dripping down onto the belt and stopping movement
front back and top have to come off, but contrary to 'youtube' instructions, 'nothing' has to be disconnected, if the washer is pulled away from the wall and power unplugged things can be unscrewed and pushed back enough to pull the inner tub out and get to the seal without disconnecting water lines wires or anything else.. the main shaft nut is aluminum and the shaft is 'castellated' so alittle penetrating oil on it and a short 10" pipe wrench in conjunction with a 2lb sledge busted it loose easy enough so i didnt need to buy a spanner .. the seal was easy to get out with a couple of screwdrivers wedged in the sides .. the old split ring crumbled upon removal also so get one of those .. i lucked out on the washer that goes with it and mine was still usable but if it was rusted any more than it was i wouldve needed that also .. so good idea to get the 3 items if your doing the seal - seal, split ring, and washer - another thing, i cleaned everything up good, knocked everything off with a brass brush, polished the shaft seal area with some 600 grit and then lubed the seal with silicone grease thinking it might be hard to get in .. it wasnt .. and it leaked slightly until i did several loads .. in hindsight it would be better to 'lightly' coat the outer edge of the seal that mates to the tub with a good silicone gasket maker, the inner lips with the grease would be fine ... so thats about how it went, parts came quick and i had it all fixed up in a couple of hours .. cleaning things as i went probably took longer than the wrenching ..
