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WTW6700TW2 Whirlpool Washer - Instructions

All Instructions for the WTW6700TW2
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Washing machine was rocking a lot, and stoping too much.
Our washer wasn't really working, we called a tech to diagnose our problem, he charged us $35 to let us know that we had a suspension problem, he promised to call us back next day with the estimate for the repair, he never did. So I decide to search, I found a video showing exactly how to do it, it was a very easy, and simple process that I decide to order the parts my self. The parts were delivered to my door in 24hrs. I installed the parts in less than 45 min, and now our washer is working like new again!!!

Thanks guys.
Parts Used:
Suspension Rod Kit - Set of 4
  • Joaquin from Santa Clarita, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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machine gives uneven load alarm and f51 error code
Tilt the machine over to access the bottom I rested it on a dolly.remove the rotor with an allen wrench .then rmove the 4 bolts on the stator .then lift it off the main shaft and unlug the sensor wires . just reverse the process to install the new one (be sure to allign the arrows on the sensor and the stator when reistalling. I wish i could say this solved my problem .my machine runs untill the spin cycle then it starts shaking and gives the uneven load alarm again.
Parts Used:
Motor Stator Assembly
  • Charles from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Water would not drain
I read the directions on this web site and was able to install the new drainage pump in about 30 minutes. I suprised myself. Thanks.
Parts Used:
Drain Pump
  • Neil from Onalaska, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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The washer was trying to walk off during the spin cycle.
Well i watched a video on youtube that demonstrated the repair, and it seemed easy enough, so i ordered the parts which arrived quickly enough that we avoided a trip to the laundry mat, very cool! So i did just what they said to do, unplug machine, tape down the lid, use a putty knife to pop the retaining springs in front. I used a long screwdriver to hold up rod on top and then rotate the ball around and let the rod fall through, them i used a yard stick to pop out cup on bottom. I did have assistance holding the drum back so i could see, Then i reversed the process with a new rod. The only reason it took 30 min was i did not put the cups under the balls on top, because it didnt have them in the first place, i decided to put them in after then reading the instructions. The machine runs like new, and my wife is very happy!!
Parts Used:
Suspension Rod Kit - Set of 4
  • James from Alvin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer was noisy and had a lot of movement
The rod kit fixed the issue. I cant really explain how I did it, because I dint know if I did it the right way.
Parts Used:
Suspension Rod Kit - Set of 4
  • Shawn from Indio, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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left hinge broken at spring hinge rusted & frozen.
removed glass cover control panel & top of machine to replace hinge spring.
Parts Used:
Wire Hinge - Left Side Hinge, Spring Assembly (Glass
  • Frank from Hickory Hills, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
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Hole in casing of drain pump due to loose nickle being pulled into pump - No screen in inlet to pump
Pulled back off of washer. Removed Spring clamps from inlet and outlet of pump housing. Removed hoses. Removed three screws holding pump in place. Disconnected electrical plug connector. Reassembled in reverse order. Note: new pump had no isolators and pump motor cover looked like a rat had chewed it up; however, motor, pump, and hoses appeared to be new. Put it on without the motor cover and it works. Epoxied the old pump housing to seal it up and now have a spare.
Parts Used:
Drain Pump
  • CARROLL from HENDERSONVILLE, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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vigoirously shaking causung UL code
Replaced rods with new set of 4
Parts Used:
Suspension Rod Kit - Set of 4
  • Josh from Lodi, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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drum made loud noise
put machine on side pushed old rods out to top installed new ones. runs like new. tried to ask mechanics or stores nobody would help with info, they all want to send mechanics with 80$ just to get here. it was easy to do. thanks
Parts Used:
Suspension Rod Kit - Set of 4
  • axel from lighthouse point, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Drain Pump Leaks
Disconnect power and water. Remove the back panel of the washer. The drain pump is on the lower left corner (looking at the washer from the back). Access the electrical connection to the pump motor by lifting the lid where the wire enters the motor. You should be able to do this with your fingers and moderate pressure. Disconnect the electrical plug from the pump motor. Use pliers to remove the two hose clamps, one on the inlet and one on the outlet. Water may leak at this point so have some towels ready. Using a 5/16 wrench/nut driver, remove three hex head self threading bolds that connect the pump and motor to the underside of the tub. The replacement pump and motor go in in reverse order. Note that the replacement pump comes with a moisture shield. The shield installs on top of the new pump between the tub and the pump. It is difficult to see how the shield fits in place when fitting it to the replacement pump. The best way to see how the shield fits in place is to align it on the tub where the defective part was removed. Before testing the repaired washer, consider removing the inner tub and drain compartment cover (located at the bottom back of the inside of the washer). This takes some effort; however, it will save you from repeating this repair. Look for coins or other debris under the inner tub. For instructions on removing the inner tub and drain cover, go to youtube to watch or search for the model number and tub removal on your favorite search engine or youtube. Finally, use the spin and rinse cycle to test the repair. Look to see the pump drains the washer and ensure there are no leaks around any of the hose clamps. Good luck with your do it yourself home repair.
Parts Used:
Drain Pump
  • Stuart from King George, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Socket set
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Washer making noise down close to bottom of machine.
First unplug electrical, disconnect all hoses. If there is a large volume of water left in the machine you need to get it out.Pull machine out so you will have room to work. Lay machine front face down. Remove drive belt, inspection cover.Take the hose clamps back up the hose,remove hoses from pump. Remove the three screws that hold the pump in place.Replace pump, take steps back as you removed the pump to restore machine to operation.Total time 45 min. I am old and slow.
Parts Used:
Drain Pump
  • Ronald from Demopolis, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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All Instructions for the WTW6700TW2
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