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WSM2420TAZAA General Electric Washer Dryer Combo - Instructions

All Instructions for the WSM2420TAZAA
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Washer Tub would not spin
Looked for part, found this site looked at repair video on the website, look fairly easy, ordered the part, and now its fixed.Thank you
Parts Used:
Direct Drive Motor Coupling
  • Stuart from SACRAMENTO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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1 side of the coupler split
unplug, Tilt back washer, remove motor clips with screwdriver,remove drive clips with screwdriver,remover old 3 piece coupler, tap new couplers on with hammer, then replace drive and motor.10 minunte repair.Watch a video here but there is no need to remove the cover or the hoses.
Parts Used:
Direct Drive Motor Coupling
  • Curtis from Stillwater, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Ill fitting cover
Unplugged power cord and disconnected the water hoses. Removed screws holding timer and switch unplugging wires to safeties to durm cover. Unsnapped clips holding the cover to frame back and then removed the cover tipping it forward. Removed pump by unsnapping the clips holding it to the motor and then removed motor by taking screws out and then unsnapping the clips. Removed broken coupling halves from both motor and transmission. This took maybe 30 minutes. Installed new coupling by driving onto shafts of transmission and motor with hammer and screwdriver used backwards. Attached motor after aligning coupling halves. Screw clips into place and then replaced pump and clips holding it. Turned motor by hand to make sure everything rotated properly. This took maybe 45 minutes. The rest of the time was spent trying to get the cover to line up on the base tabs. Was not able to get this done so ended up getting one side to fit and the other side I used self tapping screws to fasten the cover to the frame. Of course doing this after 2 hours of trying to keep the cover in line with the tabs trying to hook the clips at the top. With the screws holding the cover to the base no problem of getting the clips in place at the top and then mounting the electrial/electronics to the top. Finished by hooking up the hoses and plugging in the power cord and then testing everything out and all work great and noticed less noise coming from the machine than in the past. The cover engineering leaves something to be desired.
Parts Used:
Direct Drive Motor Coupling
  • Dennis from Lawrenceville, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Tub Would Not Spin
Unplugged all electrical connectors, removed gear case & motor as one, separated motor from gearcase, replaced coupler, reinstall, was alot easier than it looks, only thing now is it has a clicking noise when spinning, works fine, will wait for something to break and find out what clicking noise is.
Parts Used:
Direct Drive Motor Coupling
  • ERIC from SAN JOSE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Socket set
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Agitator would not spin.
Rested washer against wall so I had access to the motor/gearbox on the bottom. Unclipped motor and starter assembly - removed old coupling and spider, installed new ones and reassembled. The hardest time I had was getting the clips off - I have big hands and little patience. All in all, rather simple, but can be time consuming for what it is.
Parts Used:
Direct Drive Motor Coupling
  • Brandon from McHenry, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Washer wouldn't spin or agitate
1st I took the brackets then water pump off. Then I unscrewed the brackets and took off the motor. Under the motor the coupling just slide off.
Parts Used:
Direct Drive Motor Coupling
  • Alfreda from Hempstead, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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plastic parts of coupling degraded
unhook washer lay it on it's back and remove the two 1/4" nuts securing the holding straps on the motor. Seperate the motor from transmission and slip in new coupling. Reverse previous steps to reassemble. Note: remove all rubber dust from the motor so that it doesn't smoke when the motor heats up.
Parts Used:
Direct Drive Motor Coupling
  • Clifton from Dallas, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Tub/agitator would not turn or spin, loud clicking sound.
1.Remove drain hose from back with pliers, tip washer on back (important for ease of repair)
2. Remove 2 clips holding pump and push aside
3. Remove 2 screws (use a socket wrench) and unclip two clips holding motor. Disconnect electrical plugs and set moter aside.
4. Replace coupler (new redesigned coupler will need to be put on using a hammer and something (suggest a socket) to seat it as it fits on rather tightly compared to old one. Be sure coupler is correctly assembled and aligned while replacing moter.
5. Reverse process to reassembly.
Parts Used:
Direct Drive Motor Coupling
  • Charles from Lake Mary, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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washer wouldn't agitate or spin
I turned off water supply and unhooked water hoses from washer. I then turned washer around and turned over on its front. This exposed the motor and gear box(transmission). I took hex screw out of clip and snapped off of motor. Then took 3 bolts out of gear box so I could pull it to me and pull it off motor, this separated the coupling so I could pry it off the motor and gear box. I then lined coupling ends with both shafts and used a 1" block of wood and hit it with a hammer to drive new coupling ends in place. Line rubber center piece with holes in coupling ends and push motor back in place, then bolt gear box back, replace strap on motor(being sure to put insulating pad under strap). Line up motor to original position, set washer back up, turn around, hook water hoses back(hot line to hot connection and cold to cold connection). Be sure to check operation before turning water back on.
Parts Used:
Direct Drive Motor Coupling
  • Floyd from Cumberland Gap, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Motor ran, but tub wouldn't rotate.
I had previously replaced the water pump on this washer, so I knew how to go about getting to the part that had failed this time. I disconnected the power and water lines to the washer. On this particular washer model, it has the easiest access to the coupling by laying the washer on its back panel and accessing the parts from underneath.
First take off the water pump by popping off the two clips with a flat head screwdriver. Loosen the hose clamps with a pair of pliers and slide the hoses off of the water pump.
To remove the motor, remove the two screws holding the clamps in place and then pop off the two clamps.
One half of the coupling will be attached to the motor shaft and the other will be attached to the gearbox shaft. Remove both halves - they should easily slide off. Place each new coupling half on the motor and gearbox shafts. They may need a little "coaxing" - I used a large enough socket to fit on the perimeter of the coupling and a slight tap of a hammer.
Install the new rubber center piece on the coupling. Rotate the motor shaft until the coupling halves line up so you can slide it into the other half of the coupling. Re-attach the motor clips (and screws) and water pump. Re-attach water pump hoses, and you should be good to go.
Parts Used:
Direct Drive Motor Coupling
  • Paul from Danville, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Washer wouldn't spin, or agitate
First, I turned the machine on it's side to provide access to the bottom/motor coupling area, then I removed the two motor straps that are connected with bolts to uncouple the motor to the coupling and transmission/pump, I also removed the hoses to the pump, then I separated the motor, then I removed the rest of the pieces of the old coupling, and then installed the new coupling, and put it back together, connected the straps back on the sides of the motor.
Parts Used:
Direct Drive Motor Coupling
  • Morgan from Yucaipa, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
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Washing machine would not agitate
I first tipped the machine on its side, so that the motor and gearbox would be exposed. I disconnected the hoses from the water mump, and removed it. I then removed the motor by unsnapping the retainer clips. the damaged coupling came off very easily. I just pried it off with a screw driver. I installed the new coupling, and put everything back in reverse order. The machine works great now.
Parts Used:
Direct Drive Motor Coupling
  • Chris from North Wildwood, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
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Broken motor coupling
First, I removed washer housing by unscrewing top left and right screws of the housing and then flipping the timer up to expose the housing clips. Using a flat head screw driver, pry up the clips and pull up and forward and the whole housing comes off. Find the motor near the floor. Use a screw driver to unhook clips to the hose box. Pull the hose box out of the way. Use a nut driver to unscrew the screws that hold the motor clips in place. Pry the motor clips off and pull off the electrical clips to the motor and capacitor. The motor will then easily come out. Pry the broken coupling off of the motor and the tranmission. Attach the new couplings to where the old ones were. I had smack the couplings on with a hammer and a wrench extender that was slightly larger than the shafts that the couplings fit over. You must then place the rubber piece of the coupling onto to prongs on the transmission side and then line up the prongs fron the motor side. I had to rotate the motor slightly to get them to line up properly. Push the motor back into place. Re-attach the motor clips. Tighten down the clip screws. Re-attach the wires to the motor.Re-attach the hose cover and clips. Reverse the process of pulling off the housing (a bit tricky) and you are done.
Parts Used:
Direct Drive Motor Coupling
  • John from Seminole, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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Washer would not agitate or drain.
Tilt washer forward. Unbolt thingie (my HUSBAND did this, I just wash the clothes) and other thingie, install coupling, and re-bolt the thingies.

:0) Viola ! We have CLEAN clothes again.

I don't know WHAT I would do without PartSelect and my husband.
Ordering was easy, shipping was fine (I ordered it Sat. night and it was here Wed. afternoon). Price seemed competitive. Overall a good experience (except for the week without the washing machine - handwashing clothes is HARD!!!)
Parts Used:
Direct Drive Motor Coupling
  • Sheila from Mount Gilead, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Motor running fine not the agitator bottom, no wash or spin, would fill and drain ok
I read the other posts that described how to do the repair. There was tell tale black rubber shavings around the drive and motor area.
All you have to do is remove the retaining clips that hold the water pump, remove the hoses(make sure to drain in bucket ect.), remove the wiring harness taking care to leave the capacitor lead intact if the washer has been run in the last 24 hrs to prevent a shock. Remove the two clips holding the motor in place. Remove the four bolts holding the motor base. The coupling is attached to the motor, use a screwdriver ect. to gently pry off the coupling. The old one will likely be round, the new part will be triangular. Same thing. Fit the platic pieces (2) one to the motor and the other to the drive with the rubber in the middle fitting into the allotted holes in the rubber. Reverse the procedure to finish. I saw there was a slightly lower price on a competitors web site by maybe 2.00 dollars. I went with this site because I received help like this I am giving you and want to reward these people for their ingenuity of having this type of forum for others. Please do the same. Doug
Parts Used:
Direct Drive Motor Coupling
  • Douglas from Saugus, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the WSM2420TAZAA
61 - 75 of 291