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The slide rail(Drawer Support Rail) I found was made very cheaply. None the less I had to replace it. I did watch the Repair tutorial on your site that made the repair a snap. Ezpeeze!
Removed the shelf and one screw on the back of the rail. Replaced rail and screw. Re-inserted the drawer and it was done.
Thawed out freezer, I recommend laying a couple old towels in freezer to soak up melted ice. Replaced old thermostat with new part. Removed 2 screws, removed back plate, unplugged 2 connectors and cut 2 wires. Crimped in new thermostat and repositioned to original part location. Reconnected plugs as I reinstalled back plate. Installed 2 screws and connected power. Works like new! Trouble shooting and part installation video is very helpful, great site!
Fridge and freezer both freezing at bottom and warm at top.
Unplugged fridge. Removed freezer shelves and unscrewed and removed plastic shelf brackets. Removed the lower rear panel. Removed the bin for ice. Removed the 2 exposed upper rear panel screws. At this point I was able to flex the panel quite enough to access the fan motor. Carefully plugged the fridge back in and turned it on long enough to verify the existing evap. fan motor was not running. Powered off and unplugged again. Removed the fan and it's support assembly, and replaced with new. Had to cut the wires and splice and crimp with the provided wire nuts since the plugs in this model were different. Powered on fridge to check fan function. Reassemble and go home looking' like a hero! Saved my BFF a couple hundred bucks.
The evaporator coil is behind the freezer. Remove the rack that makes the shelf and remove two 1/4” hex head screws I the back of the freezer to access the coil. I used a hair dryer to melt the ice off the coil. The thermostat clips on the refrigeration pipe to the coil. Remove the old thermostat and cut the wires at least a few inches from the thermostat. Clip the new thermostat on the pipe and strip about a 1/4” of the wire ends. The electrical connectors (provided with the new part) must be crimped to connect the wires.
Easy peasy... took the shelf out of the fridge. Unscrewed the old rail. Screwed in the new one. Put the shelf back in. DONE!!!!
My local appliance repair shop said they would have to order the whole shelf in order to fix my problem. It was going to cost $50 and I'd have to wait 3 weeks.
Instead, I found you guys on the internet. The part cost $5 and I got in delivered in 2 days.... CAN'T BEAT THAT!!!!
Simply removed screw from old rail, inserted it into new rail and connected the rail to the old shelf. A very easy fix and a money saver. Local techs wanted $75 just to come out and look at the problem. Local parts places didn't stock the part and gave an estimated delivery time of 3-5 weeks with a price $12 higher than you guys. I received the part from your company well within the promised maximum 5 day delivery time - 3 days! Thanks, you have a repeat customer.
This was the easiest thing to repair in my house! All I needed to do was to snap the appropriate new shelf in the place where the prior piece was and we were back in business. A caveat to anyone else who might try it-get your Mfgr/model number straight as well as measure the length of the shelf to be replaced. Since my brand was not listed in the pull-down menu for replacements, the first time I ordered the shelf replacement piece, I ordered the shelf that looked exactly like the one I was replacing however the replacement was a few inches too small! Thank you PartsSelect for an easy return policy and your guidance when I called