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WM27460W Jenn-Air Microwave Oven Combo - Instructions

All Instructions for the WM27460W
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Oven LED Display blank
Open oven door
Remove two sets of four screws underneath the LED display
Remove stove handles (pull off easily - no tools needed)
Lower flat plate width of oven and about two inches deep should be able to drop out from under the clock display.
Remove face plate over clock.
Unscrew four screws holding clock unit down.
Undo two electric connectors and the thin ribbon connector - the thin ribbon connector is different - the ribbon comes loose and the black plastic connector stays in place on the board.
Press the thin ribbon connector ends inward and pull up to detan ribbon on old one and then to insert ribbon on new one.
Reverse the rest.
Not too bad!
Parts Used:
Electronic Clock Control Board
  • Vick from Arlington, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Clock assembly not longer illuminated - faded away
As described by many others before. Turned off the power at the circuit breaker panel for the house. Unscrewed the front panel, disconnected the three connections to the old assembly and unscrewed the assembly.

Cleaned a few pieces then screwed in an connected the new assembly, put it all back together, turned on the power, said a prayer and IT WORKED!
Parts Used:
Electronic Clock Control Board
  • Andrew from Manhattan Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Clock and oven display quit working.
Turn off breaker to stove. Open oven door and remove screws up under display. Slide display down and tip top edge forward so you can see the back side. Remove 2 screws holding digital display and disconnect 3 wiring plugs. One of them is a ribon connector and you must squeeze it to make the front edge rise up to disconnet the ribbon and again when putting new part in. Reverse the proceedure. It took my husband 10 min to replace the part. Being able to read how others had done it was invaluable.
Parts Used:
Electronic Clock Control Board
  • Carol from Florence, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Character display on the clock gradually began to fade and finally went out completely.
I first turned the power off to the stove at the junction box. Removed the control panel that contained the clock assembly by removing 4 phillips head screws. While my wife held the control panel, I disconnected the two pin connectors and one ribbon connector attached to the clock. I then removed the two phillips screws holding the clock assembly in place. To disconnect the ribbon connector, press the release buttons on the side in and the center loosens and pulls out, releasing the ribbon. There are two plastic tabs that fit into two guide holes on the ribbon. The best part of this is that 6 months ago, two number keys and the timer button had quit functioning and I thought I was going to have to replace the touch panel also. Apparently it was a problem with the circuit board on the clock assembly because everything works now! My ife is very happy!
Parts Used:
Electronic Clock Control Board
  • William from Dothan, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Clock and time display went dim.
Once the display became too dim to read, I removed the front panel to determine how to access the piece and to check part numbers so that I could order the proper piece. Once the part arrived, being familiar with the disassembly, it was simple enough to replace the part quickly. The part came out with two screws and the connections were standard electronic multi plug, making the replacement simple. When we turned the power to the unit on, it worked first time.
Parts Used:
Electronic Clock Control Board
  • Marvin from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Display on Oven initially dimmed then went blank
I removed the three screws that was on top of the display enclosure. I then removed the four screws on the bottom of the display enclosure.

I unplugged the two connectors going to the old enclosure and removed the enclosure to the kitchen table. I then pressed the two locks on the ribbon cable lock and pulled up on the ribbon cable lock. I was unsure how to do this, but if you press the two tabs and slightly pull up on the lock, the ribbon cable will come free.

I then removed the four screws holding on the old display and put the new part in. Fastened with the four screws and connected the ribbon cable, squeezing tabs and raising the black lock, inserting ribbon cable and pressing down to lock in place.

I then took the enclosure to the oven, connected the other two sets of wires and mounted the enclosure with the three upper scres and four bottom screws. Took me about 15 minutes. My $148 PartsSelect part was $267 locally.
Parts Used:
Electronic Clock Control Board
  • James from Farmington, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Clock was dim
I looked at the schematic from PartsSelect, undid the 8 screws and replaced the clock assembly. I probably saved $200 on labor doing it myself. I had the clock repaired in 30 minutes.
Parts Used:
Electronic Clock Control Board
  • Rick from Wakefield, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Clock Assembly dimmed and died
I first turned off the circuit breaker for the range. I then I removed the four hex screws from the underside of the panel and then dropped the panel to expose the clock assembly. I then removed the two screws holding it in place, disconnected the cables and removed the old unit. I then reversed the procedure to install the new unit. I next turned on the circuit breaker restoring power to the range. And like magic I once again had light. I know I must have made by Daddy proud. I should have done it sooner. Thank you for making it so easy by sharing the "how to's" with me. It was especially helpful to have the model number.
Parts Used:
Electronic Clock Control Board
  • Nancy from Portland, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Clock and oven display were extremely dim.
Turn off power to the stove. Pop off the burner knobs and remove the screws attaching the controls to the front panel. Open the oven door and remove the four screws attaching the panel to the oven frame. The panel slides down giving easy access to the circuit board. Remove the two connectors and the ribbon cable attached to the board. There are small clips on the side of the ribbon cable connector that release the ribbon cable. Unscrew the board and install new board. Reattach the cables, put the panel back in place and attach. Reattach the burner controls to the panel, pop the knobs back on, power the stove back on, put on a pair of sunglasses to view the now blazingly bright display and admire your work.
Parts Used:
Electronic Clock Control Board
  • Nancy from Naperville, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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The control paned lights went completely out over time.
Turned off power to stove
Removed control knobs and retaining screws under the knobs.
Opened oven door.
REmoved screws (4) holding the face plate to the stove.
pulled the panel downwards.
Unscreewed clock circuit board.
Removed connectors (3) (See Below)
NOTE the flat ribbon needs to be removed by pinching the ends of the black connector , liftiing and GENTLY pulling the ribbon out of the connector. The black connector remains on the circuit board.
When in stalling the ribbon, pinch the ends of the black connector and lift slightly, insert ribbon, then push down on the loose side of the connector until it snaps shut ,forming a tight connection.

Reverse steps
Parts Used:
Electronic Clock Control Board
  • James from Virginia Beach, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Clock faded out until you could no longer see it or the oven temp
Turned power off to oven, removed control knobs, took out four screws under panel. Removed four 1/4" sheetmetal screws. Removed front cover, Removed two additioanl screws that held front cover to corner bracketts, Removed two screws that held clock to plate, removed each wiring harness and pluged into new part, unplugged wiring ribbon from old part plugged into new. reassembled. Turned power back on and tested and we had light!!!One repair company was going to charge us over $400 to make this repair!!!
Parts Used:
Electronic Clock Control Board
  • Joel from Decatur, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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oven not heating to set temp. 100 degrees too cold
installed part,turned unit on-temp still cold. reset digital control, up 35 degrees, still cold. un-plugged unit,re-connect after 10 min. still cold.
Parts Used:
Long Oven Sensor
  • Robert from Funston, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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fading display
My microwave is stacked on this stove. I had to pull cover off to slide part off. screws were a snap. only problem was the slip catches on the ribon strips. Sperating with flat head was scary but worked fine.
Parts Used:
Electronic Clock Control Board
  • Karl from Rockford, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The clock lights were so dim could not read anymore
First I took the screws off of the top hood which can be found right underneatch, this allowed me to access the panel bolts and unscreww them. We then got it far enough so that we could easily replace the old with the new and plug things back in and we were good to go. I am not sure but we must have save hundreds of dollars in a repairman.. This website is awesome..
Parts Used:
Electronic Clock Control Board
  • Gail from Silver lake, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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LED Display to dim to read
I first turned the breaker off. Then removed the screws under the display with the oven door open. Then removed the side screws. Then removed the trim kit for the microwave which exposed 3 more screws. The middle one with the Micro Door open. The complete display panel then was removable. I took a digital picture of the 2 wire and 1 ribbon connectiors (I know-anal). Then removed the 2 wire groups-struggled somewhat with the ribbon connector until I realized by trial & Error that the 2 little tabs on the sides only pull upward, releasing the ribbon. Removed 4 nutdriver screws to remove old display-installed new one in reverse fashion. Then I CLEANED everything I could reach it was so dirty! (I live in the desert,duh!) I just paid great attention to how it came apart and it was relatively easy. The best part is that I didn't have to remove the Oven/Microwave unit to do the repair.The new part works perfectly, thanks!
Parts Used:
Electronic Clock Control Board
  • Dennis from Scottsdale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the WM27460W
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