VLLR1020T1WO Hotpoint Washer - Instructions

The washing machine was a making a very loud noise when it got to the end of agitation and though it did complete the cycyle it was beginning to snag clothes under the agitator....don't know how. Found that the agitator coupler was cracked in 4 places. Washer is only a year and a half. 4 family washing..so I wanted this fixed quick. The part came super quick..like two days and I was not expecting it for 4 - 10 days...so great and it was cheaper than other places I checked even with paying shipping! I watched the video of installing the coupler--very helpful! I removed the agitator, then removed the agitator coupler....this was already done before the part arrived. When the new coupler arrived, I just had to drop it down onto the spline...there are grooves it must fit to...then I applied the hold down bolt. I used my wrachet/socket to tighten it, but you can use an adjustable wrench. I'm short so reaching down into the washer bowl to get to tighten the bolt was a little ackward..should have used a stool. The loud sound the washer was making before replacing the part stopped and I am back in business...doing ugly washing....LOL! One thing I will mention....nothing to do with the part...but I had without thinking placed the agitator back into the washer bowl....WITHOUT bolting it down..then put the agitator on top of the old coupler. So this made it lock in place under the agitator. My agitator does not have an opening at the top after removing the dust cap inside so there was no way to knock the coupler down and out from the top by putting a long wrench or something down through the top of the agitator(the video shows how to do this also)...sooo....because the agitator coupler locks in place behind moveable clips, I took eight butter knives and wedged them behind each clip on the underside of the coupler pushing each back and was then was able to separate the agitator coupler from the agitator by pulling it forward with my fingers...so don't test putting the agitator over the coupler without first bolting it down! This is all a lot to say about such a small part but this small part is crucial to being able to complete a wash..an ugly wash that is...haha!

took agitator off, loosened bolt on coupling, took that off. Replaced new coupling and tightened bolt on top. Put agitator on and pushed down hard to set in place. I'm a 66 year old female with no mechanical ability. I ordered this part on Sat. and it was on my door step on Mon. great service and video explained how to do repair and information provided possible repair needed. Great company.....

The motor assembly (630 in the parts diagram) has a spring pin in the drive shaft to connect the drive shaft to the clutch. The spring pin had shattered. Instead of replacing the entire motor assembly ($365), I ordered a new clip from PartSelect, and a new spring pin from McMaster-Carr. Used a screwdriver and mallet to drive out the old spring pin and install the new one. Reinstalled the clutch and clip and everything was good to go.

We were lucky, the agitator came off on its own. Removed the coupler which cracked when a sheet got stuck underneath it! Replaced coupler and new screw/nut combo, popped on agitator. That easy.

removed agitator unscrewed agitator coupling replaced with new one replaced agitator

I noticed the agitator would spin all the way around, in each direction. Also, the machine would make no sound, associated with washing, during that part of the cycle. I pulled the fabric softener reservoir off, with fingers on each side of the agitator, i pulled straight up and that gives you access to the coupling. Use a 7/16'" socket to loosen the nut, remove it and pull the coupling off. Press the new coupling on the splined shaft, tighten nut, and line up agitator with the grooves, push it down and replace fabric reservoir. Straightforward repair.

I had no intention of trying to fix the washer myself after reading about how to do it, only because I didn't know what half of the words were referring to. But once I watched the video, and I saw that the part was going to cost less than $15.00 (shipping included), I thought I would at least try it before going out and buying a new machine. The washer in the video was slightly different than mine, but I recognized the parts from my machine and mine was actually easier to replace than the one in the video. I just pulled off the agitator, unbolted the old agitator coupling and replace it with the new one, bolted it back on and lined up the agitator grooves with coupling and that was it. It worked and saved me a lot of money. I once had an appliance repairman tell me that if your washer or dryer lasts 7 years nowadays, you should consider yourself lucky. Mine is 7 years old, so I thought I would have to replace it. I didn't particularly want to pay someone $100.00 to come to my house and tell me it couldn't be fixed if I was going to have to buy a new one. But fixing it myself was very easy. Written instructions never would have worked for me, but the video was very helpful. Thanks!

remove the agitator by just pulling it up, remove the bolt that hold the agitator coupling down and install the new one.

Found that the teeth and the agitator coupler hade stripped out. Replaced the coupling and everything worked great. 10 Min and $10. 00 Fixed it up.

Took off old agitator, removed coupling that was bad and put new one on.

Took the front panel off and it looked like everything was OK with the transmission, etc. Pulled out the agitator and noticed that the coupler had stripped out splines. New coupler was a later design, but was backward compatible with the new bolt included. Spline slipped on with no problem and hold down bolt snugged down just fine. Snapped the agitator back on and was in business.

at 1st, i call GE for service, but i have to wait for the next available field service engineer which is 7 to 8 days to come to my place to check on the washer. the cost is $99.00(non refundable) and then he will order the parts needed for repair another 2 to 3 days. then i decided to buy the parts myself online,and google the web on "how to fix the washer that stopped agitating" everythings in there,with video instruction. pull the agitator up and out by grabbing on to its base. inside, the knot was corroded and the o ring worn out,but really easy to remove with the 11mm socket. the coupling kit although looks different,fit perfectly. insert says its an upgrade of the old model. toss the old and replace with the new, no sweat! now it's shaking like crazy.

An older gentleman neighbor needed help finding a part for his machine. We checked local parts stores to no avail. I researched the internet, found your site and ordered the part. My adult son put the part on in less than 15 minutes. Our neighbor was very happy. We will tell any one in our neighborhood to order parts here. We followed the part watching UPS. The part arrived at the exact day and time. It couldn't be easier.

Viewed the step by step how to and was able to complete repair all has worked well great info sight!

I followed the on-line video with just one exception and I had the old part off in less than 5 minutes. I ordered the part on Saturday afternoon and I had the part in hand by Wednesday morning at around 11:00 am. I spent less time installing the coupling kit than it took to take it apart and had 2 loads of clothes done before going to work on second shift. I would recommend anyone needing help contact Parts Select. They were great and very helpful.