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Microwave door did not close
Initially I called a Samsung recommended appliance repair outfit to fix the latch. The technician informed me that he does not fix latches. I need to buy a full new door for the microwave for $215 plus he charges $165 to come to my house. I got angry and did some research and it turned out that this is a very common problem. I ordered part PS4229162 "door key" $6.67 then followed the instructions on a youtube video by zimsjeep "Repair a Broken Microwave Door Latch" to install. At first I struggled a bit hooking up the spring to the frame, but then I used a slim plier to hold the spring (instead of my fingers) and that did the trick.
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
The high voltage tired was shorted. I replaced it with a new one, but that did not solve the problem.
You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.
You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.
I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.
When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.
This is the 2nd broken part that I have received in 2 weeks. You cant install something that is broken. I spoke with customer service and advised that they not send the part in a soft pouch.
This is the second time that I received the same part broken because of poor packaging at the factory. When I spoke with customer service after the first one arrived in pieces I suggested that they advise the shipping department to change how they ship delicate parts. Nothing changed. Same result.
I removed the outer cover and exposed the inner workings. I watched a video on partselect.com to show how to remove and replace the Diode. I followed the instructions and it was very easy to replace.
Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.
Now the Microwave works just like new! Cost me less than $100 for all parts.
I ORDERED THIS PART AND IT CAME SEVERAL DAYS LATER AND IT WAS BROKEN. I SENT IT BACK WITH A BIG NOT SAYING A REPLACEMENT PART MUST BE IN A BOX FOR SHIPPING. THE SECOND PART CAME, NO BOX, AND IT WAS BROKEN. SO AFTER THREE WEEKS PLUS IT IS IMPOSSIBLE TO DO ANY INSTALLATION. I THINK THE SHIPPING DEPARTMENT IS BROKEN AND NEEDS SOME HELP.
The plastic door key (latch) broke where the spring attaches.
I took off the inner plastic frame of the door, removed the broken part, hooked the spring up to the new latch and replaced it into the proper alignment holes, and works perfectly. It was less than a 5 minute repair.