RT18DKXFW01 Roper Refrigerator - Instructions

One day the ice cream in the freezer seemed mushy, but the ice was still frozen. There was not water in the ice bin. However, the problem resolved itself. This suggested that the defrost timer had become stuck for an extended time, but then continued to run. The fact that the freezer went back to frozen, implies that all the components of the cooling loop (compressor, condenser & fan, evaporator & fan) were fine. It was possible that the problem was caused by a bad defrost (?evaporator?) thermostat but everything I saw on line suggested that the defrost timer is the culprit about 40 - 50% of the time. Anyway, I followed the instructions in the on-line video at this site for replacing the defrost timer and it was easy. It would have only taken 15 minutes, but I spent a while reading the defrost timer instructions and hunting down a schematic for my refrigerator, to determine which pin the loose wire should go on.

I followed the instructional videos via the PartSelect website. Everything was basically as shown. Problem has been fixed... Thank You!

Dear Part Select...What a wonderful easy experience....typed in model number...ordered part....it was affordable and arrived in 12 hours....snapped it in...booom.....finished....thaank-you!!!!!

I just removed icemaker, bottom and back panel cover, remove the old thermostat, cut the wires, connect the new one and replace all covers and ice maker.So far is working perfect, no more water mess inside or on the floor, and my food is not frozen anymore, thanks a lot for your help and your trouble shooting help me to figerout what was wrong, thanks again for save me a lot of money

unplug the refrigerator remove ice maker remove back panel replace defrost thermost remove panel and replace timer kit. everything is working fine.

Was very simple once I found out where the defrost timer was located. I had a friend walking me through trying to find the location on the phone. Not all models have them in the same place. Once the part was located all I had to do was remove the cover, unplug the old one and plug the new one in just the way the old one came off. The black wire was easy to locate on the old and just matched it up. Put the cover back on and plugged it in. It was no time till I started feeling it cool. Checked both top and bottom with thermomater and it was where it should be within 12 hours. I am happy and using it again. Was almost ready to throw it out. Did not know it was so cheap to fix one. Nothing anyone can't handle. If this woman can do it anyone can.

Cut support and replaced. Easy

My fridge is a little different from the video model. The Controls in the fridge are located on an "arm" which swings down when the two screws are removed from the sides. It was not necessary to remove a front plate or knobs. However, I found when I got in to it that the old timer was not held by screws, but by plstic posts which had these "speed nuts" on them. This is a little metal plate which fits over the plastic post and bends to lock it in place. When you try to remove it, it acts like a barb, holding the little sucker on. I ended up bending the ends of those little suckers up tight against the post and twisting and pulling with needle-nose pliers. I broke one post like others before me commented, but one stayed intact. The only break at the top, so there ie still post left to hold the new timer. Once it was off, I was able to replace easily. The directions for choosing the right prong were a little confusing, but follow your gut and go with the wire colors. My schematic found in the bottom of the fridge did not look like any of the drawings, but I could match the wire colors. I also asked "Just Ask" for help, to make sure. My gut instinct was right. My fridge is now working again beautifully. If a housewife with no appliance repair knowledge can do it, so can you. I fixed my dryer with PartSelect too!I will never call another repair man until I have checked this site to see if I can do it myself. Bet I have saved $600 so far at least!

Received the part the day after ordering. Appreciated the quick service and repair took less than a minute.

We followed de video that made it very clear to us. Thank you! It's been working great since...

After I did the prep work of removing the items inside the door the project took less than 15 minutes to get the repair job done. 1. Remove the door by taking off the top hinge cover on top of the door, remove the three screws with a socket wrench, remove the plastic gasket under the hinge, left door up and off the lower hinge pin 2. Place the new bracket on the freezer door hinge pin, flange side down 3. I had to place an extra spacer washer, which I had on hand, on top of the hinge bracket 4. Replace the door on the bottom hinge pin 5. My husband held the door in place as I reattached the top of the door with the plastic spacer and 3 screws I had removed 6. Replaced the plastic gasket and hinge cap on the top 7. With the door reattached, I removed the existing screw under the door directly below the new hinge bracket, lined up the hinge bracket to the screw hole and attached it in place. Much to my surprise and pleasure, the door swings perfectly, stopping where it should with the door shelves loaded! Thank you PartSelect for having a part that would work for my 16 year old refrigerator even though I had to add a washer shim to make the new part as thick as the original.

Replacement rail slipped into to the refrigerator in seconds! The best part of this story is the Excellence of customer service!!! After a long fruitless search for the replacement part, I found the website, ordered the part that I thought was appropriate. When I received it, i realized that it was too short. I phoned customer service, explained the situation and after giving the representative the make and model of my refrigerator, she promptly located the correct part and e-mailed instructions for return of the other part. I had spoken with the representative around noon on Wednesday and when I arrived home Thursday evening, the replacement part was already at my home!!!! I heartily commend this supplier. I had spoken to a representative when I first ordered the part. He straightened out a shipping address issue and was super! The second person that I spoke to was gracious and so efficient! I highly recommend this site!!!

Had to take everything out and defrost the whole refrigerator dry up and than took back off at bottom and the one covering the Bimetal. The hole was plugged so we took the compressor and blew it and finally got all the ice out before we put on the Bimetal. This is the 4th time we fixed this and I don't know why it won't last longer than 8/9 months. The warrenty is for a year and so far I have gotten 2 refunds thank you!

Pulled up part select video on u-tube. Followed instructions on dissambly of top freezer and found condensor freezing up blocking air from refrigerator. Checked timer to make sure it was good. Next checked continuity on heater to make sure it was good. Last checked bi-metal thermostat for continuity while cold. Found Bi-metal part to be defective (also rubber in top of was popped up which is a sign of a bad part). Simply ordered new part from Part Select, received in 2 days and replaced Bi-metal and melted ice with hair dryer and reassembled freezer. While waiting on part you can still use refrigerator by melting ice so air can get to refrigerator. I put a towel in bottom of freezer to catch water. Greg W. in Ga.

I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.