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The handle end cap was broken.
The most difficult problem was determining what part I needed.Once I was able to find the parts description, selecting the part was easy. Ordering the part was a simple matter of following the instructions. Imagine my surprise when I received the parts on the very next day!! The installation of the new parts was very easy. Thank you for keeping me from buying a new refrigerator.
Light switch in the refrigerator was faulty from the first day we installed the fridge.
I had ordered some other parts for something entirely different off your website and service was great. So after almost ten years of a dark refrigerator, because of a defective switch, I decided to see if you had the part to fix it... You did and the part got here in 3 days. I had a working light switch and all the light in the world where my husband needed it most (in the fridge). It took me at the most ten minutes to replace the part. All is well now and I have a happy husband who can find the leftovers just fine. Thanks for your great service!
The top & botton brackets attaching the food door handle broke off.
A TORX screw driver was needed (not a Phillips screw driver). The replacement of the broken door handle brackets took only 5 minutes. I was disapointed the the new replacement brackets were injection molded plastic rather than the cast metal brackets originally on the refrigerator.
I was able to replace the the shelf bars with no difficulty after finding the right parts on PartSelect. The easy to view measuring menu helped me get the right size for the fit I needed. You always worry when you don't have the item in front of you but they make it easy to gauge. I will use them again. I replaced three bars that had been driving me crazy.
Heard a five second buzzing sound repeated 4 or 5 times per cycle coming from rear lower left compressor side.
Removed the six screws holding the bottom access plate found at the rear of the refrigerator. This gives you easy access to the run capacitor that has a retaining clip. Remove the wire clip and pull out the capacitor (it has two quick disconnect terminals). Reverse the process using the new run capacitor to complete the repair.
Light switch which turns on the lights when the door opens went out
This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.
Simply stick a putty knife between the switch and refrig wall. Pop out old swith, remove both wires by pulling off switch by terminals. Throw switch out. Put wires on new switch and push into slot and all done. Nothing to it! Took me 5 minutes if th
Both light bulbs had been replaced, but lights did not turn on.
I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.
Broke the arm off the food compartment rocker switch
After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.
Pulled the electric plug! Removed the freezer shelf and the rear shelf supports by pulling straight up. Swung rear panel out of the way after taking out the two phillips head screws at the top. Removed the plastic deflector grill to which the motor is attached with a nut driver. Removed motor from grill and disconnected wire prongs (pull off). Attach new motor. Only issue - the ground prong has been moved to the front of the motor so the wire just reaches and has to be gently bent back so the fan blade clears it. Reattach deflector grill. Push on fan blade, but not too far to hit wire. Reassemble the rest in reverse order.
After learning the top and bottom part separate from the handle itself, all I needed to do was to take off the bottom part which was broken and replace the broken part with the new part , that was in a kit, I purchase from Whirlpool.
