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Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple. However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor Leave unplugged overnight Remove vent grille by removing the 2 philips screws Remove the LED panel by removing 1 phillips screw Disconnect all connectors that plug into back of the LED board completely Remove the wires from the switches (3) at the inside edge of the microwave door Gently remove each switch housing and test all three switches for continuity Carefully replace non-functioning switches and reassemble the panel GOOD LUCK
Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.
The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.
I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.
Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
Inside "cavity" bulb was a PITA. Need to remove top decorative trim (2 screws and tabs) to access bulb housing. Broke 1 screw tab so be careful (Wiggle it more). Acccess to bulb housing was made for younger smaller hands, attached by 1 screw. Remove screw, rotate housing, replace bulb. Reverse proceedure. Outside bulb, cake...1 screw, drop lens replace bulb, your done.