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MDB9600AWW Maytag Dishwasher - Instructions

All Instructions for the MDB9600AWW
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Broken latch
All i had to do was ....first unplug the dishwasher,then remove 10 of the Torx head screws on the inside of the door.(from the top down)
With that done i could open the cover without taking it off. then unplug the switches,and replace the new handle.
screw the cover back in place.
done! piece a cake!
MD
PS (don't forget to plug it back in)
Parts Used:
Dishwasher Door Handle And Latch Assembly with Switch
  • Mark from north port, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 9 people found this instruction helpful.
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Broken Door Latch
First, I recommend asking PartSelect for help to insure you have correct part. They tell me the pictures on the web site are provided by Maytag and are copywrited so they can't change them. The pictures are incorrect and misleading. However, it's a known problem, so the PartSelect people will steer you in the right direction. Bottom line in my case, I needed the lower cost part that included more pieces (counter-intuitive so I was glad I called). Got the right part the first time in about 3 days regular shipping.

As far as install, you need a "Torx" screwdriver (screw heads have a star-like pattern) to remove the screws along the inside of the door. From there, the old latch is accessible and easy to remove. As others have mentioned, the hardest part is removing the wire harnesses on either side of the latch. They have a slide on compression clip holding them on, and I think that time and ambient moisture must cause them to get stuck very tightly. I originally thought there was something locking them on, but in the end, I was able to pull and wiggle them loose with by applying slight inward pressure on the prongs with long nose pliers. You have to be careful not to damage the parts when attempting to pull them apart. It's nice that the part I ordered includes new switches, so if I caused any damge removing the old ones, it didn't matter. Just take extra care on the side with the wires and plastic connectors, since those parts aren't included and are more involved to replace if you damage them.

Overall, a very simple repair. The repair stories from others on the site were very helpful and gave me confidence when I ran into the small snag mentioned, since others had the same problem. Hopefully the additional detail I've provided on that issue will help fill any gaps.
Parts Used:
Dishwasher Door Handle And Latch Assembly with Switch
  • John from Aurora, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
6 of 6 people found this instruction helpful.
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dishwasher would not operate.
after reading a article on problems the logic one was frist the door. Order the part ,took off the inter panel with star slot (10)exposed the handle and switch. Removed it, abit hard at frist,then replacement went in easy , the washer worked.
I guess I was lucky because on the other side of handle similar type of part thats maytag for you.
Parts Used:
Door Switch
  • Manuel from Carson, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 15 people found this instruction helpful.
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door spring broken door would not stay up very heavy to lift
took screws our of side trim and top trim, decreased height on leveler legs and pulled dishwasher from the cabinet, replaced cables and springs from both sides on the door, lubed door hinges cleaned everything under dishwasher re-inserted and re-installed trim screws. took around an hour with clean up.
Parts Used:
Door Cable Link Door Spring BRACKET- S
  • Larry from PITTSBURGH, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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disconnecting wires from old latch assembly
We followed the instructions in the video online to replace the latch assembly. Removing the electric wires from the old latch assembly was difficult; I read that others had trouble with that too. Two of us worked together. I inserted a screwdriver between the plastic box shaped thing holding the wires and the old latch assembly --- between the two metal pieces that extended from the latch into the plastic box shaped thing. I pushed the screwdriver thru until I could hold both ends. I held tightly while my partner pulled the latch assembly off of the wires. Repeat for the wires on the other side. Pretty easy. So happy to have fixed it ourselves.
Parts Used:
Dishwasher Door Handle And Latch Assembly with Switch
  • Katherine from FRANKTOWN, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
9 of 15 people found this instruction helpful.
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door latch broken
First, we removed all of the screws around the perimeter of the interior door panel and lifted it up. (we didn't take it completely off because that would have required disconnecting wires so we just held it up out of the way.)

Second, the plastic on the latch assembly was broken so that part came out fairly easily. The hard part was disconnecting the metal prongs that plug it in to the door control wires. We tried everything--prying, pulling--and finally got all three of us in there. One pulled on the latch end of the prongs, the other pulled on the door wiring end of the prongs, and I squeezed the prongs in-between with needle nose pliers. This broke the prongs on the latch side, which was fine since we were replacing the entire latch (the directions in the service manual we downloaded didn't give any indication that disconnecting the prongs would be difficult--I feel like there must be a trick to it, but breaking the prongs worked fine too!)

Third, we plugged in the prongs of the new latch--went in easily!--and popped the new latch into place in the door. It wasn't held securely, probably because of the broken plastic, but we replaced the inner door and screwed it in place, and when we shut the door it worked.
Parts Used:
Dishwasher Door Handle And Latch Assembly with Switch
  • Elizabeth from Burke, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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brocken top rack
removed plastic clips, slid top rack out, unscrewed the rack adjuster, screwed in the new one... done...

Two things to look for

1) you definitely need a star shaped screw driver
2) pay attention when you take the spring adjuster out, it will be easier to put back in
Parts Used:
Rack Adjuster with Wheels- Right Side
  • peter from lake Forest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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Latch handle broke
I removed eight screws and installed the new parts. The replacement factory parts are better then the originals and the latch handle should not break again. Had I called for service it would have cost $149 (not incuding parts) just for them to show up to look at it and tell me that they need to order these same parts. Plus, I would have had to wait an addtional two weeks for them to order the parts and come back to do the repair since most service companies do not carry parts with them. Their parts are marked up and would have cost 30% more for the same factory parts I order from you. The parts including shipping were $36.30 and I had the repair completed in three days, including standard shipping time. Quite a savings! and very easy to complete the repair.

Thank you!
Parts Used:
Door Latch with Switches - NO Handle Dishwasher Door Handle And Latch Assembly with Switch
  • DAVID from SAN FRNACISCO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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Top rack dishes were dirty.
Removed assembly holding the docking station to insure the passageway was clear. I reversed the flappers and noticed an improvement in cleaning then decided to order a new part. Installation was simple and the repair seems to have worked well.
Parts Used:
Docking Station with Flappers
  • Edward from Springfield, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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Top tray of dishes did not come clean after wash.
Removed top tray. Removed old wash arm (rotating) and installed new one using a screw driver.

Manualy un-snapped station docking (w/flapper) and removed. Snapped in new one.
Parts Used:
Docking Station with Flappers Middle Wash Arm
  • Stephen from Geneva, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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The spinning wash arm above the glass rack broke off
The part broke off a while ago, and I did not want to call a repair person. The machine still ran, so I ran it with the part missing - the glasses were not very clean, but the repair call was expensive...

I figured that I had a snowballs chance of finding the part number on a molded plastic piece with no numbers printed on it. Boy was I wrong. I was able to choose the part off of a schematic of my machine right on the website and it linked me to the right part order form, so I did not even have to go back and find it on a list.

When the part came, all I had to do was unclip the old mount- with my fingers- no tools, and snap in the new part.

A for maytag for making it easy to fix
A+ for PartSelect for making it so darn easy
Parts Used:
Top Wash Arm and Retainer
  • Cynthia from Van Nuys, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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Leaks out and below the front door
First of all, rather then spending the 44 dollars on the main door seal simply cut yours in halve and trim a quarter of an inch from the disintegrated ends and use superglue and glue these ends together. this glued end will now be up top and in the middle and new clean ends will be down in the corners. next I removed the plastic door panel using a torxhead screwdriver, I just stuck the new inner foam pad on the old one. Then I glued rubber washers to the inner frame about 1/8 thick in the top 2 corners only. Finally I reattached the plastic door being careful not to tighten the torx head bolts just tight enough. It's dry and working good.
Parts Used:
Inner Door Foam Insulation Strip
  • John Todd from Franklin, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 10 people found this instruction helpful.
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constant crud on glasses
Accumulator was as easy as just removing srews and replacing the part. The Float I broke by accident and was more complicated to replace required 2 people to manage parts.
Dishes finally coming out clean!
Parts Used:
Accumulator Filter Float Switch Kit
  • Janice from Parker, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
9 of 16 people found this instruction helpful.
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Original silverware basket bottoms fell out
It's great having a firm like PartSelect.com at your disposal. Part identification using your schematics was as simple as ordering the parts. I've told many people about your exceptional customer service and ease of use!

I just pulled out the old baskets and repositioned the new ones from PartSelect.com. No tools were needed!
Parts Used:
Silverware Basket - Split/Fit
  • John from Mooresville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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Low water pressure during wash
Removed filter cover and filter and found the plastic chopper sleeve was stripped out. Followed instructions that came with the seal kit to replace it.
Parts Used:
Seal and Chopper Kit
  • John from Thornton, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
6 of 8 people found this instruction helpful.
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All Instructions for the MDB9600AWW
106 - 120 of 1578