Models > KSRB25FHSS02 > Instructions

KSRB25FHSS02 KitchenAid Refrigerator - Instructions

All installation instructions for KSRB25FHSS02 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSRB25FHSS02
1,366-1,380 of 1,479
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Door Pop or clicking noise upon opening

  • Customer: LAWSON from AGAWAM MA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
First I removed the top bracket cover screw with a 5/16" nut driver. placing it aside, I removed the three screws holding the top door hinge off using a 5/16" socket on a 1/4 drive to free the screws , then continued to remove them with the nut driver. placing them aside on top of the refrigerator. Then I lifted the door up and off the lower hinge and laid the door down on my kitchen counter. I removed the lower hinge piece from the lower bracket still on the fridge with a 5/16" nut driver and installed the new piece in its place and also applied a few dots of Vaseline on the lower hinge piece, I then removed the screw and lower bracket from the door and installed the new one and also applied some Vaseline on this piece also. I also took a rag that had been dipped in olive oil and rubbed the entire gasket surround the door to lubricate the gasket to keep it soft, then I reinstalled the door back onto its lower bracket, and then lined door back up correctly and reinstalled the top mounting bracket and screws then the cover, and then tested door. Door opens now with no noise and opens easier also.

Door would not stay closed

  • Customer: Troy from Reno NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Watched your video pull the door off switched parts and all done . Thanks to your web site it helped me diagnose and fix the problem

squashed upper and lower cam

  • Customer: Howard from Oceanside CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
pulled door off like video showed and undid the small bolts holding cams on and put new on. It was real easy. Thanks for youtube video

Refrigerator door not closing on its own

  • Customer: Kenneth A from Greeley CO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Remove all items from door. Remove bolt holding plastic cover on top hinge. Support door and remove 3 bolts holding hinge. Lift door off lower hinge pin. Remove bolt holding both cam assy's and pry the one on the door out with the screwdriver. Replace both with the new cams, place door on lower hinge pin, place upper hinge pin into door, loosely insert the 3 bolts. Align the door, tighten the 3 bolts and replace plastic cap/bolt. Put the food back in the door and you're done. The only nut-driver needed is 5/16" and the screwdriver is only needed to pry out the cam that's located on the door itself.

Refrigerator door did not stay closed tight and refrig would not stay cool

  • Customer: Milt from Romulus NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Door cams were worn out. Removed food from door. Removed top hinge cover and hinge. Lifted door off lower hinge pin and placed door on a table. Removed old door cam and installed new one. Replaced closing cam on lower hinge. Set door back on lower hinge and closed door (magnetic strips hold the door in place). Reinstalled top hinge and replaced cover.

The refridgerator door would not shut on its own. It had to be pushed completely shut every time it was opened.

  • Customer: Fred from Dacula AL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I went to the PartSelect online videos and watched this one: "Refrigerator Repair - Replacing the Door Closing Cam (GE Part# WR2X4901)," to assess whether or not this could be a do-it-yourself repair. Even though the subject of the video was demonstrated on a refridgerator model different from mine, it appeared similar enough for me to get the idea of how to accomplish the repair, so I used the PartSelect site to guide me to the parts needed to do it. The parts came in and I once again watched the video and then proceeded with the repair. The repair was very simple and easily accomplished - took a half hour total. If you watch the video referred to above, you'll see exactly the way I did it. My experience precisely mirrored that shown in the video. One hint: I did spend some time wondering if I should have emptied the refridgerator before starting the job, and decided not to. It was the wise choice as the job went so fast, removing all the food would have been a waste of time. The door was off maybe 20 minutes total, and that was only enough time to raise the temperature inside about 5 degrees, which was quickly recovered when I re-installed the door. I can't say enough good about the PartSelect site, for the superb guidance in parts selection, as well as the extremely helpful how-to videos. I probably would not have attempted the repair on my own if not for the help this site provided. Thank you very much for this valuable service.

Door wouldn't automatically close tight

  • Customer: Richard from Ashburn VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
If you have to push your door to close it and it doesn't close on its own, this is your fix. These door cams are two plastic pieces on the bottom hinge, one on the door and one on the bracket that goes to the body, that engage like a gear with only a couple of teeth. They are supposed to have raised teeth that engage to ride the door to a closed position when it is nearly closed. They are plastic and are made to wear down. To change, empty the door, then at the top of the door (i.e., looking down from above) unscrew two bolts that go to the hinge. The door then lifts off the bottom bracket. Put the door on a soft surface and unscrew the bolt that holds this cam. You can re-use the bolt. There is another cam bolted to the bracket that stays attached to the fridge. Change both cams at the same time. Reverse the process to re-install the door. Your door will close like new for under $10, in maybe 15-30 minutes.

Refrigerator door was clicking when opening or shutting.

  • Customer: Richard from Mason OH
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I removed the top door hinge cover, removed the top hinge, pulled the refrigerator door off, layed it on the floor, removed the door cams, installed the new door cams, replaced the doo and top hinge and hinge cover. If you have this problem with your refrigerator door, be sure to replace the upper and lower cam.

Refrigerator door was not closing "automatically", over time the plastic cams had worn out.

  • Customer: Mike from Egg Harbor Township NJ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Easy fix. Used this a teaching opportunity for my 18 yr old son and had him do all the work. The cams have like little inclines that as the meet close the door with like a over center effect. Empty the door. Just undo the top plate 5/16 screws and lift door off. On bottom of door change the 1 piece lower door closing cam and on the bottom post plate change the door cam. add a little grease and reverse the process to install. later in life my son will know how to make this repair.....easy to do folks.

The refigerator door would not close easily - stayed ajar unless pushed closed

  • Customer: Charles from Santa Barbara CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Great video on-line - remove door by unscrewing bracket (3 screws) at top of door; the door magnet will hold it to the face of the frig until you are ready to lift it off... Lift door off and position horizontally across a padded table or sawhorses. The door is actually very light in weight. The cams at the bottom were easy to put on - use care not to overtighten the retaining screw. The top thimble takes a lot of time to "dig out" of the top of the door - hard not to mar and bend the door in this area. This took almost one-half hour to get it out!! Putting in the new one, use care to not cave in the door corner, not a lot of structural strength in the area. Once all the door items are in place, put the door back in place on the frig and replace the top bracket to hold it in place; watch to line up the gap between the frig and freezer door so it hangs straight. Check the two cams at the door bottom - they won't fit perfectly when the door is in the closed position and that is OK... IMPORTANT - the door should now close, but it won't automatically shut on its own until you load the door back up with your food items. Once the items are in place on the door you will see that it now closes completely with very little to no effort... just like it should. Hope this is helpful!!!

Refrigerator Door wont close

  • Customer: Peter from Saratoga Springs NY
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
Followed the Partselect instructions - removed door, removed old cam and replaced with new cam. One lesson learned. There are two cams - one that sits on hinge below door and one that is up inside bottom of door. If you are replacing one, replace them both.

Door would not close by itself

  • Customer: rich from liberty twp OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Followed instructions on this website. Only difference I placed a couple blocks under the door to keep it from dropping & removed both cams at the same time. No need to remove the door from the unit.

Refridgerator door would not close easily.

  • Customer: John from Battle Creek MI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unloaded the door, removed the cap covering the screws at the top hinge. I removed the screws then lifted the door off the pin. Next I removed the screws holding the door cams in place. Replaced both cams and screws, set the door back on the pin then reinstalled the three screws at the top. Snapped back on the cover and I was done. Door works perfectly.

Refrigerator Door would not close on its own

  • Customer: Enrique Pulido from Miami FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Set out an area large enough to lay the door down once I took it off the refrigerator. Took off the top screws and hinge. Had my 12 year old so help me with the door and hand me all the tools so I could quickly change out the parts and not leave the Refrigerator open for too long. I think from the moment we took the door off to the moment it was back on was probably about 5-6 minutes tops. That is how easy this was. All the parts fit and thank you to PartSelect and it great website that advised me of the second part that went with the first if not I would never have known. Thanks again!!

Door no longer 'self' closes

  • Customer: Richard from Granite Falls WA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Replacing the door closing cams, starts with emptying the door of all foodstuffs. Remove upper hinge cover. While supporting the door, remove three upper hinge screws with the nutdriver. Lift upper hinge from top and lift door off lower hinge pin. Remove the cam retaining screws on both the bottom of the door and the lower hinge pin. Pry (if needed) the worn cams from their position. Install new cams making sure to line up the screw holes. Re-install screws, tightening just snug. Lift door back onto lower hinge pin. Set upper hinge back in place with screws loosely installed. Check door gap, top to bottom to ensure proper alignment. Tighten upper hinge screws and re-install hinge cover. Check door for proper function.
All Instructions for the KSRB25FHSS02
1,366-1,380 of 1,479