KSB5WH4 KitchenAid Blender - Instructions

The black part of my drive coupling had 4 teeth missing and as I peeled it off with a flathead screwdriver, the black part separated from the silver-colored disc within. I went to YouTube and found a video which was helpful (but I didn't need the rubber mallet)Took about 10 minutes total, very satisfied with how quickly the part was shipped.

I followed your instructions. Good instructions. Easy repair. Saved myself having to go out and buy a new one. Thanks!

Used screw driver to take off old coupling, cleaned shavings and installed new coupling. Piece of cake.

Your website made it easy to not only fix, but to diagnose the problem. The video was very helpful especially on how things are disassembled and reassembled. Your order techs helped me get just the right part and not have to buy the entire assembly saving me $50. Only sticking point is model identification. Seems by fridge (bought in NJ) was Canadian made with model #'s not in your data base. Would be helpful if you could get them into it.Overall, PS is the best. Joe

unscrew the glass lid, apply new part

The part arrived very quickly. I also received a link to a video showing exactly how to replace the part. I watched the video and then pried the old part off like the video showed. Then screwed the new part on counter clockwise. It took longer to watch the video than to make the repair. This was a GREAT customer service experience!

Watched the video online and read the enclosed directions. Easy peasy. I feel powerful!!!

I used a flat head screwdriver and followed the directions given with the new couplings. When I can do this type of repair, anyone can do it. Super easy.

Very easy to repair. Just pry the old drive coupling off, clean the threads on the shaft, tighten counterclockwise. Instructions are clear. The drive coupling is a weak point in this appliance. Live with it,

was very easy with the instructions you gave! Thank you very much for the help!

Gave it to my husband to do with the directions. He said it was very easy! Delivery was very fast.

it was extrmely easy. The part came with instructions tht were easy to follow. I was impressed how easy it was.

Pry off with screwdriver...screwed on new part=5 minutes! Thanks...your service was terrific!

Popped the old coupling off with small pry bar. Ordered new part, arrived within a week. Screwed the new coupling on. Works like a charm now. Easy project.

The repair went as advertised. The part was shipped and received promptly. The installation video was detailed, accurate and simple. The overall experience was excellent Partselect in my experience is fairly priced and provides the customer service as advertised on their website. They have my highest recommendation and will get any of my future business should the need arise.