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large portion of my duel heat burner went bad
easily lifted the top of the stove after removing two small screws in front of the stove.removed screws holding burner in place , disconnected some wires and replaced burner. be sure to turn off the power before beginning this project
We'd purchased a new house and the previous owner had glued the knob in place when we noted it was broken--which 'repair' lasted about as long as the inspection did. Once we were able to locate the model #, it was easy to order the new knob (I got a couple as I have little faith that this will not happen again.)
Easy order, fast service, and easy re-installation: simply popping the new knob onto the metal rod protruding from the cooktop.
Large right burner would only light in the outside and would not stay on
Ordered the part. Received the box damaged and did not realize the part was damaged until our son came all the way from Columbus Ohio to install it. We ordered another part which came in a timely manner. Even though I reported the problem and told them that we are not very computer literate they still would not accept that the part was damaged until we sent a picture. Our son came back from Columbus to install the new part which took about an hour. He took pictures which I was then able to send. They then asked for a serial number. I had already sent all the numbers from the part but that is when they said they wanted the serial number from the stove. We are elderly and getting that required me getting on my hands and knees to get it near the floor. Luckily I was able to get up. After multiple emails I now have to send the part back. Good luck to anyone working with this company. I will be waiting for them to reimburse me for the defective part.
Being a front burner, I used a 24 in piece of wood to hold up range top. After removing to screws holding top. Made note of numbers on old burner and wire locations. Took off wires and three spring clips. Then replaced with new in numbered locations , wires next
Turned off power at circuit breaker. Disconnected electrical connections from stove and lifted stove top out of counter. Removed glass top by removing about 8 screws from side of stove top.Replaced burner element and replaced glass top.