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Original grates that came with my cook top had bowed due to the weight of my pans when cooking which caused everything to slide to the back of the pan when cooking.
The grates arrived individually packaged in bubble wrap and in their own box plus those boxes were put in another box with bubble wrap. Very impressed with their shipping technique! The grates fit my cook top perfect! Nothing but good things to say about Part Select and their customer service. Awesome!!
Gas range igniter was making a clicking sound every 3 to 5 minutes, as if it was trying to ignite one of the burners.
Unplug the range from its wall socket to avoid electric shock. The various range parts that support a pot or frypan are easily lifted off their perches, exposing the small white igniter. The only moderately difficult aspect is wiggling the igniter out of its retainer. The electric wire leading into it then can be pulled out and fed into the new igniter with a push. Replace igniter in its retainer, then replace the range parts you removed to expose the igniter and plug the range back into the wall socket. Piece of cake.
We bought a new G.E. Stainless cooktop from Home Depot on Clearance with the Head Burner D missing.
As soon as we got home we looked up your website to order a new Head Burner D.
The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.
I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.
some of electrodes not working at times,found were bad,wires had some insulation missing, clips looked burnt,found all new parts replaced
the electrodes on this model have to be removed before you can raise cooktop, once cooktop is raised remove wire from burner bracket, use needle nose pliers to squeeze bottom of clip,remove &replace with new parts.
Got ignitor and it did not have wire attached as shown in the picture of parts. However, all I did was take burner cap off, and gently life ignitor up and out, detach the wire, attach new ignitor to wire and reset.
I got really great customer service on finally getting the right part. It came really fast it fit perfect but the cap is a high gloss black instead of a flat black. I will need to call customer service again to see if they can the correct color this time. Otherwise everything was great!
