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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
I took out the side of the cooktop that did not work. I had to take off the bottom of the cooktop and checked where electricity was going and not going. Once I found the part that needed replacing, I went on the website, search for Jen-Air cooktops and model number. From the sketch on the website, I was able to order the part needed. I decided to get 2 in order to replace both parts at one time, just in case. The part arrived quickly and was easy to install. The most time I spent was taking the backside off the cooktop and cleaning it.
glass pane was cracked during the cleaning process
needed to completely dis assemble the oven door to get to the inner pane of glass...took some time...I was able to do it on my own...could possibly go a little quicker with two people for a few of the steps...but possible by one...then reinserted the glass pane...and then need to re assemble the door layer by layer...up and working again...would have cost several hundred dollars if need to call a repair person in...this way was the cost of the piece..less than $70 ... and my time...well worth it....thanks
Should have been under the 'very easy' category, unscrew 2 screws, pull out old element, disconnect wires, reconnect new wires and screw back in. Unfortunately the right wire disconnected while pulling out the element, so I had to pull the the stove out, disconnecting vents in the process, then remove the back to be able to feed the wire back in thru the element hole . While back here I noticed that the reason the wire came off is that the way it was routed behind the stove cover was such that there was virtually no slack to be able to pull the element out in the first place. I'll bet that at the factory, the element was installed first, THEN the wires were connected. Whoever was on the line that day made extra sure of no slack in back, and that made the job take 5-6 times longer than it should have. As for the part replacement, it was a perfect match to the original part so it was super easy once the wire got back in the oven...
Easy peasy...1. Take 2 screws out to remove the back cover. 2. Unplug the 2 wires from the element. 3. Remove the 2 screw holding the element from inside the oven and take out the old element. Repeat the steps above in reverse order.
I placed my order online and received the replacement parts the very next day - thank you so much!! The hardest part of this repair job was removing it from the boxes! Pulling out the old cartridge and inserting the new was as easy as could be!
I was told that we needed a new stove at an estimated cost of $3900. I decided to google the parts that were not working after I was able to identify the Part number & model. I was first advised to look at Lowes, which I did and was not successful. I did another web search the Part Select site came up. At first I was able to find the part, but the color. A simple phone call and a helpful (Human) voice at the other end gave me a new model number and in less than 5 minutes I had made my order. Total cost $368.00 including shipping and handling. My stove is working like new. Total savings $3500 and change. Satisfaction 100%. I have placed the web site in the must have category.
Oven would stop heating after a few minutes of operation
Heat escaping from the top of the over door would overheat the electronics and cause the system to show error codes F1 and F3-1. Error code F3-1 suggests that the oven temperature sensor was bad. I replaced the sensor but that did not stop the problem. Replacing the oven door gasket stop the heat leak and solved the problem. I simply pull the old gasket off the door (it stuck a bit at the bottom but a pair of pliers solved that problem, then push the new gasket into place without any tools. The old gasket was very hard and non-complient where food had spilled on it and baked hard.
Repair was very simple. Took the door apart in layers, replaced the glass and put everything else back. it took longer to clean the stove than it did to actually take it apart and put it back together. guess i didnt need to be that much of a clean freak!
I took the oven door apart, pulled out the broken fragments of glass and replaced it with the new glass. I should have taken notes as I took the door apart because it was a bit tricky to remember how all the pieces fit back together.
I was very impressed with how quickly the parts were shipped and the quality of the packing materials to protect the glass as it was shipped.
