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The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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One of the rollers came off of the turntable support ring.
I figured out the part number and ordered a new one. Luckily it was the right one and I just replaced the old broken ring. Very easy. Part came quickly.
Took item from sealed box and removed protective bubble wrap. Placed tray in microwave, aligning tray with turntable sprockets. Perfect fit, perfect match! And the part arrived in three days and was very competitively priced. What more is there to stay? Will use PartSelect for other replacement parts. No brainer!
We have a built-in cabinet,We disconnected it about 24 hours before,then a friend helped us remove the microwave and trimming from the wall, there we saw the torx screws, we were able to find the screwdriver in local tools store. Our friend told us how to safely discharge the capacitor, to be able to change the magnetron. Changing the lamp was even easier. Now we don't know how to recycle the old magnetron?
Removed cover, diagnosed problem, ordered part from Parts Select, received part in 2 days, replaced part, tested and replaced oven into built in space.
When trying to run, intermittently, the light would come on but the tray wouldn't rotate or cook. When the door was open, the tray would intermittently rotate.
I pulled out the unit and found 2 interlock switches that are depressed when the door closes. After cycling the door open/closed I found that one of the switches occasionally would stay depressed. The repair was easy (after I took off the panels so I could get to the switch) I simply removed 2 screws that attached the interlock switch assemblies to the main unit. Then I popped out the defective switch and popped in the new one. This did indeed fix my problem.
The hard part I thought, was to find the part I needed. Not so with Part Select. It took less than a minute to find and order. The new part showed up in a few days. I noticed the new part was a little differant in a good way. The socket porition was a little deeper making it a little better. The microwave works great now.
I'm writing because I have never in my life had such an easy time finding a part, ordering it, and receiving it! Your service is truly unbelievable. I still don't believe it and I experienced it. Nothing went wrong and it could not have been easier. Please don't go away.
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
Glass rotating tray cracked and broke when cooking
This is the tray the glass cooking tray rest on and rotates the glass during cooking. The metal tray was installed upside down. The rotating glass tray was not properly installed. The oven was at a very high temp. and the weight of the utensil on the glass was not supported correctly. Result, big " pop " and broken glass tray. Note this is the second glass repaced. The first one dropped while removing it from the oven. It stuck to the bottom of the cooking dish and then fell to the floor. Pop, big breakage. Maybe you can learn from my mistakes.
