Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
766-780 of 815
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Old ice maker hanging up

  • Customer: Anthony from Mountain Home AR
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I removed and inspected the old unit and found the tray coating was flaking off. I ordered the new ice maker on line, One screw and rotate unit counter clockwise about 10 degrees unlocked it from the two snap in mounts. then unplugged the wire harness and it was free. Had to put the short wire harness on new unit, reverse removal steps and it is completed and working fine.

Light switch broken off by container in freezer

  • Customer: Michalynn from Powder Springs GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pried out the old switch with small screwdriver, popped in the new one and tah-dah!! ..the light came on. While I was at it, I cleaned out the freezer :). I cannot begin to imagine what a repairman would have charged for this.

Two problems- auger motor and ice bucket rack

  • Customer: John from Greenville SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Had to replace ice bucket rack because auger motor broke the plastic backing and also the auger motor because shaft was bent on old auger motor. Just followed directions on web site to do repair.

Water was dripping into ice bin as long as icemaker was activated (bar lowered)

  • Customer: Derek from Murphy TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Based on comments I read at this web site, I first ordered the water valve; that did not fix the problem. Replacing the icemaker did fix the problem. It was easy to replace. Contrary to the instructional video, I couldn't simply tilt out the icemaker at the bottom after removing the lower screww; I had to loosed the two top screws as well. The leak was caused the coating on the icemaker being cracked and peeling.

The foam seal on the ice door deteriorated

  • Customer: Dennis from Kansas ity MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The original ice door was deteriorated because of age (12 yrs). This caused humid outside air to enter the ice chute and resulted in a buildup of ice in and around the chute. Ice coming out of the reservoir was impeded and got stuck constantly in the chute. I ordered a new ice door kit and it installed easily. Then I noticed the ice door actuator pad was worn so I ordered that. things are working better now. One thing I learned, If you are replacing parts in a component of a 12 year old refrigerator, replace everything in that component at the same time. Otherwise you will order three different times and pay the shipping fee three times. You learn by experience. PartsSelect was very prompt in sending the parts that I needed. The schematics on the website made it very easy to order what I needed. I just should have ordered everything at once. Next time I will know better. Thanks for what you do.

ice maker not making ice

  • Customer: George from Sedona AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I watched the video which gave me confidence that I could do the repair which I did in very little time. One thing to emphasize though: When you remove the vertical wire connector from the back of the freezer compartment, remember which color wire is on the top. I needed to watch the repair video a second time to be able to make that determination. Probably the repair video should have mentioned keeping track of that connector regarding the re-connection of it because it could also connect when turned 180 degrees.

Ice Maker wouldn't make Ice

  • Customer: Michael from Ventura CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I watched a youtube video and completed the repair in less than an hour from start to finish and save myself a service charge. It was fairly easy, the only problem was that it was a bottom freezer and getting to the ice maker was harder than if it was a side by side or top freezer.

Leaking icemaker

  • Customer: Annette from Peoria IL
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I used the video on your website. It made me feel very satisfied that I was able to do it myself!

Ice maker did not work any more.

  • Customer: Mustafa from Philadelphia PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I unplugged the fridge. Then I removed the ice bucket. Then I removed the ice maker using a 3/4 socket to separate the connections and then used a small screwdriver to separate whatever connections were left. Then I installed the new ice maker and checked its level. Everything now works fine.

Ice Dispenser drive ring was broken

  • Customer: Donald from Highland CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.

no ice ,dead ice maker

  • Customer: brett from chicago IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
turned off freezer unplugged ice maker ,unscrewed 3 screws, removed ice maker,wiring harness and wire that goes up and down to control ice maker. installed all in reverse put back in and turned on waited and waited no ice ,theres a little control valve that let's the water in as well that was shot as well had to go get one at a local shop fairly interchangable just pull the other out and take with you,or just order one with your ice maker if you have the fridge out you might as well change it as it's just as old as the ice maker as well .everything pumping well,like never before, tons of ice all the time also put in filter on the water line as well really good tasteing ice now.

Refrigerator and freezer running but not getting cold

  • Customer: LLOYD from COLLEGEVILLE PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Unplug the refrigerator first. Then locate the box covering the relay overload on the side of the compressor. Take the cover off and take a picture or label the three wires and unplug them. Carefully use a screwdriver to pry out the old relay. Line up the new relay and push on carefully. Put the wires back on the same way you took them off. Finally put the cover back on and plug in the refrigerator. Wait a minute and listen for the compressor to click on.

light socket in fridge corroded, kills light bulbs

  • Customer: Lynn from Phoenix AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
The old light fixture and socket were easily removed. This was done with the power connected, but I already knew the switch didn't need to be handled. The solderless connectors are all insulated, so I just had to be careful. The new socket would not accept the connector for the "hot" (red) wire in the fridge, due to a design change. This is, of course, why you furnished a loose 3/16 inch crimpon connector. Rather than cutting the red wire (remember, the power is still connected), I obtained an insulated 3/16 connector of the opposite gender, and a short piece of red-insulated wire from an old fluorescent tube ballast, and made a jumper. The connector I provided (male) did not fit tightly in the original fridge connector, so I put a layer of resin-core solder on my male connector. You need tight connections. If the solder layer is too thick, it's easy to file down. Make sure to heat the solder sufficiently that the solidified solder is shiny and not dull gray. I used a 100-watt gun. 20 watts would probably work too. DO NOT USE ACID-CORE SOLDER OR FLUX ON ELECTRICAL WORK! I knew the switch was good, because I had checked for voltage at the socket terminals using my voltmeter, before I ordered the socket. It read 120 volts every time the door switch was open, and zero volts every time the door switch was pushed closed. A simple voltage tester would work here, too. Be very careful if you do this test or this repair with the power connected to the fridge; there is considerable potential to find yourself touching 120 volts with one hand while your other hand is touching a perfect "ground". There doesn't seem to be any choice if you want to test the switch. You do have a choice with the socket replacement - - the jumper described above. If you're not going to use the jumper approach, cut the power! If you are going to make a jumper and are not comfortable working on a "live" circuit, cut the power.

Replace Ice Maker

  • Customer: Terri from Manhattan Beach CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The fix was relatively easy but I could not get 2 of the screws removed. They were in very tight and I didn't have the right tools. Also, in the Amana refridgerator, they are in a "difficult to get at" location. I called my plumber friend and he helped me. Once the screws were out, the rest of the job went very smoothly as others have described. We took out the bad icemaker and reconnected the new one to the existing harness. I had ice in an about an hour. Thanks so much, PartSelect. The delivery was quick and the install was as many described on your website. You provide a wonderful service for the "do it yourselfer". Terri

Ice maker would stop dispensing ice,shaft would stall.

  • Customer: David from Antelope CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Checked the ice tray and could only find the drive ring had some breaks in the plastic. Actually did not see why this would stop the auger from turning and dispensing ice. However this was the only thing I could find wrong with the unit. I pulled the tray, removed 6 screws (star tip heads) pulled the auger forward and replaced the drive wheel, put the unit back together and its been working fine ever since.
All Instructions for the JCD2389GES
766-780 of 815