Quick Question!

Have you ever purchased from PartSelect.com before?

Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
736-750 of 815
Search Instructions
Keep searches simple, eg. "belt" or "pump". Need help?

Light bulb shield melted, bulb fused to receptacle

  • Customer: Victoria from Carlsbad, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Since a shelf support peg snapped off several years prior (!) it looks like the shelf rested on the light bulb shield and pressed it too close to the bulb. Hence, warped shield and bulb somehow melted the plastic around the receptacle. I couldn't change out the bulb. So I ordered the replacement receptable and shield and installed a cool LED light (why should we have heat-generating incandescent bulbs in our fridges? Now I just have to remember to take my precious LED bulb with me when I move, haha!). Since LED's have a wider base, I had to score the collar area in the receptacle to allow it to expand around the wide base of the new bulb. The receptacle plastic is quite soft and was easy to score with a kitchen knife. That was the hardest part, there was only one hex screw to take out. The new parts don't come with a screw, by the way, so save your old one! Thanks Partselect for being the premium parts and repair video hotspot on the internet!

Fridge Door Was Not Sealing Properly

  • Customer: Aaron from Farmington Hills, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
I removed three screws from top hinge. Lifted door off bottom hinge and set door on a flat surface. Replaced part and set door back in place. Put screws back and door fit tight again.

Basket of freezer opened when freezer door closed causing brackets to break off when freezer door opened again

  • Customer: Marie from Waukesha, WI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
bought new brackets and snapped on to sides of door basket and snapped back into the door of freezer. No tools required.

The foam seal on the ice door deteriorated

  • Customer: Dennis from Kansas ity, MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The original ice door was deteriorated because of age (12 yrs). This caused humid outside air to enter the ice chute and resulted in a buildup of ice in and around the chute. Ice coming out of the reservoir was impeded and got stuck constantly in the chute. I ordered a new ice door kit and it installed easily. Then I noticed the ice door actuator pad was worn so I ordered that. things are working better now. One thing I learned, If you are replacing parts in a component of a 12 year old refrigerator, replace everything in that component at the same time. Otherwise you will order three different times and pay the shipping fee three times. You learn by experience. PartsSelect was very prompt in sending the parts that I needed. The schematics on the website made it very easy to order what I needed. I just should have ordered everything at once. Next time I will know better. Thanks for what you do.

Ice maker not producing ice & ice door not closing

  • Customer: Dennis from Churchville, PA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After receiving the parts to repair the ice door, I replaced the solenoid and new chute door without problem. Then a problem I had been experiencing for well over a year, re-emerged. No Ice! I realized the icemaker was old, over 12 years and that the Teflon within the wells as well as the contacts for the timer were well worn. The ease of finding parts and the instructions provided by PartSelect, (written, video and users), I would attempt the replacement of the Ice Maker. When I examined the Freezer, I also identified that the Ice Maker shelf and enclosure (where the auger that drives the ice) was broken and barely hanging in place. I quickly identified the additional parts and ordered them. The total repair took about 60 minutes. and was treated to the sound of ice dropping into the bin by early evening. I am very pleased with the service, the quality of the products and the helpful hints from fellow users. I have added PartSelect to my IE favorites and it will be my first stop when I need repairs for any of my appliances.

My ice chute dispenser door quit opening and closing properly

  • Customer: joseph from McCook, NE
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I replaced the door kit, solenoid and return spring. The old door was worn out and was no longer attached to the return spring. The repair was very simple and the instruction kit sent with the replacement parts was extremely informative and helpful. This repair took less then five minutes.

Ice maker was not making cubes

  • Customer: GEORGE from JACKSONVILLE, FL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the instruction video and followed the instructions. Removed the old valves and installed the new one with the same water supply and electric wires

Water not being supplied to ice maker

  • Customer: Roland from Marysville, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Very simple. Viewed the video that was linked to the web-page and followed the instructions. Longest part of the process was removing and re-attaching the cover on the back of the refrigerator. The video can do more to describe the repair than my words.

ice maker inopeative

  • Customer: George from Minden, NV
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
went on line and ordered new ice maker for this model refrigerator. Received the new part. New icemaker provided video for replacement of ice maker.Used the video showing the removal and replacement of the ice maker to begin the removal process. (must remove one mounting screw, then raise the icemaker up then out to unlatch the fixture.) This took over one hour, then had to remove wiring arness. Instrucions indicated to "squeez" the locking clip holding the connector, it is impossible to see the connector so it was a "feel" process. It turned out that squeesing the connector from the sides, did not work, finally squeezing the locking clip (top to bottom) finally released the connector. Then the installation (per video) reversed the removal procedure and that turned out to be about a two hour task because to align the ice maker when you cannot see the alignment / holding brackets was a very difficullt task. Then when it was finally installed, the one mounting screw, would not align with the previous mounting hole, because the tab on the new one was longer, requiring drilling a new hole to hold the icemaker in place. The hole had to be made using the same (self-tapping) screw, since the space available when the icemaker is installed is very limited. After the mounting hole was partally made, driving the screw the rest of the way had to be done with a ratchet, other then that, everything was just great.

The freezer part of my Maytag Wide by Side was icing up every 2- 4 weeks, whereby I had to defrost it. This went on for 5 years.. My wife wanted me to junk it, but I paid big bucks for it in the beginning and I wanted to try out the PartSelect part first.

  • Customer: Robert from Liberty, MO
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video instructions by the friendly repairman from PartsSelect.. I did it, but I needed just a bit more patience as he said, and I thus broke off one of the plastic tabs in the housing (I hate plastic fasteners!!!). But some redundancy was obviously built in, so it still was OK. This is day 37 since I repaired it, and the freezer has not iced up yet! And this is in 95 degree prolonged weather outside! You've helped to make our lives a lot easier! Thanks, you've earned my respect and my future repeat business.

Refrigerator was not cool enough

  • Customer: Hayne from El Dorado Hills, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I purchased and reaplced adaptive defrost board following the direction in the youtube. It was easy and quick.

Freezer is cold, 'fridge is warm

  • Customer: Michael from Potomac, MD
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video for the most part. Had to partially remove one of the "studs" in the ceiling of the 'fridge to do the "slide to the right" step...I think the screw/stud was put in off-position slightly, so the part holding the defrost controller wouldn't release. Otherwise, went like in the video, and the problem appears to be resolved.

no ice ,dead ice maker

  • Customer: brett from chicago, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
turned off freezer unplugged ice maker ,unscrewed 3 screws, removed ice maker,wiring harness and wire that goes up and down to control ice maker. installed all in reverse put back in and turned on waited and waited no ice ,theres a little control valve that let's the water in as well that was shot as well had to go get one at a local shop fairly interchangable just pull the other out and take with you,or just order one with your ice maker if you have the fridge out you might as well change it as it's just as old as the ice maker as well .everything pumping well,like never before, tons of ice all the time also put in filter on the water line as well really good tasteing ice now.

Water was dripping into ice bin as long as icemaker was activated (bar lowered)

  • Customer: Derek from Murphy, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Based on comments I read at this web site, I first ordered the water valve; that did not fix the problem. Replacing the icemaker did fix the problem. It was easy to replace. Contrary to the instructional video, I couldn't simply tilt out the icemaker at the bottom after removing the lower screww; I had to loosed the two top screws as well. The leak was caused the coating on the icemaker being cracked and peeling.

Replace Ice Maker

  • Customer: Terri from Manhattan Beach, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The fix was relatively easy but I could not get 2 of the screws removed. They were in very tight and I didn't have the right tools. Also, in the Amana refridgerator, they are in a "difficult to get at" location. I called my plumber friend and he helped me. Once the screws were out, the rest of the job went very smoothly as others have described. We took out the bad icemaker and reconnected the new one to the existing harness. I had ice in an about an hour. Thanks so much, PartSelect. The delivery was quick and the install was as many described on your website. You provide a wonderful service for the "do it yourselfer". Terri
All Instructions for the JCD2389GES
736-750 of 815