Models > JCD2389GES > Instructions

JCD2389GES Jenn-Air Refrigerator - Instructions

All installation instructions for JCD2389GES parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the JCD2389GES
736-750 of 810
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freezer would not defrost and refrigerator was not cold

  • Customer: lloyd from newark DE
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
thanks to video on the sight made everything that much easier

Not cooling on refer side

  • Customer: Sherry from Tucson AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Very easy. I watched the video and installed the part in less then 10 minutes. I suggest that you look at the tabs in the rear of the first cover as this will make the hard part easy. Once you remove cover, remove light bulbs and you will see two screws. Remove them and one in the back near the filter shift the unit to the right and it will fall in your hands. Remove the defrost unit and install new part. Thats it..

Fridge was warm while freezer was cold

  • Customer: Craig from East Fairfield VT
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
This part has a great installation video to watch that was provided by the PARTSELECT repair man. If you watch this video you can't go wrong. I didn't install my part for approx 2 months after purchasing because my fridge would run ok for a while until it required defrost. During my last defrost I ordered the board. After about 2 months it started acting up again so had the part in hand now so started the defrost process at same time I started the replacement of the Adaptive Defrost board. The only thing I did different from the video was I had to pull the left(as your facing frige) ceiling screw out vs only taking out part way and then use the slot in the plastic. I did this vs pulling the water filter off the back wall. To me that seemed way easier to completely remove that screw vs taking the mount off the water filter as the video suggest. I also removed all elec connections and took entire assembly out as I had to reinstall the damper door that I had removed years earlier. All the electrical connections are molex connectors and they are all keyed so you can't put them back on incorrectly. Was easier to reinstall the damper door with the assembly out. The other thing I noticed was my original adaptive control board didn't have screws in it but if I recall correctly I had a repair man replace that unit about 5yrs ago so guessing he never put the screws back in. Re-assembled everything and waited the 24hrs to fine tune the temp. Won't really know for probably 2 months whether this adaptive defrost board will have fixed my problem or not but I'm guessing that it will. I'm about 1 week into the repair and so far all is still ok. Good luck with your repair! Side note - I checked out my bad board and found that the C2 capacitor was bad. Its a 22uf 50v cap however it measured open. I put a new capacitor on for $1.50 so hoping I have a spare adaptive defrost board now. I'm guessing this is likely the fix too because my fridge was creating an oscillating sound. I'm guessing now that there was ac voltage on the K1 relay coil causing the relay to cycle on/off rapidly. Just a guess but I will definitely use this as a backup adaptive defrost board now.

Refridgerator was getting warm

  • Customer: Steve from Spring Lake MI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After reading online the possible problems, I emptied out the freezer and removed the back panels. Low and behold,the coils were completely frosted over. The fan was running so I knew that wasn't the problem.I placed towels down in the bottom of the freezer and hung a hair dryer off one of the shelves to point at the coil. It thawed out completely in about 30 min. I put it back together and it only lasted 3 days. I ordered the parts that were the most common issue (adaptive defrost board & heater),watched the videos (I never would have found the adaptive board), parts showed up in 2 days, installed the new parts and so far, two weeks later,all is well. I'd like to say a cave man could do it but you need to be somewhat gentle getting to the adaptive defrost board or you'll have a lot of broken plastic.

Freezer Side Icing

  • Customer: luis from laredo TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Research, read reviews, liked what I readed,looked at your videos, bought and replaced the parts. Most of the reveiws I read said it was the DEFROST HEATER and THERMOSTAT ASSEMBLY, but I went the extra yard and also bought the ADAPTIVE DEFROST BOARD. THE R/R WAS EASY, AND THE RESULTS ARE GREAT.

Freezer compartment coils would not defrost causing the refrigerator side compartment not to stay cold.

  • Customer: Jerry from Fowler MI
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Turned off the refrigerator. Removed the freezer storage baskets. Removed two screws on the back panel. Removed the top and bottom panels. Unplugged and unclipped the wires above the coils. Removed the metal tub holding the heater in place on the right side of the coil. Removed the clip from the bottom of the coil holding the heater up and then carefully guided the wire harness from along side of the coils and removed the heater. To install the new heater thermal assembly I just reversed the order that I took the old one out.

Fridge side to warm - freezer ice up

  • Customer: Ralph from Athens NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
followed directions from parts direct video worked like a charm very easy

freezer side frozen , refrigerator side to hot

  • Customer: shirley from columbus OH
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers
  • 0 of 0 people found this instruction helpful
first called made appointment for a repair person to come to house , never showed or called , called them again waited all day again no show no call, then got on line to partselect, started describing the problem and order the parts watch the repair video and all done working great thanks to partselect ,ps,saved a lot of money

Refrigerator stopped cooling compressor did not cycle

  • Customer: james from indian springs AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
unplug power! Remove the screws from lower panel on back of refrigerator. Lift wire mount out of back panel. Capacitor is mounted directly to the relay and overload switch located on the left side of the compressor. Remove the spring clip holding the capacitor in place and pull the old capacitor out. Plug in new capacitor and replace spring clip. Use vacuum to remove dust from drip pan and wipe fan blades clean. Replace wire into slot on back panel and replace screws. Remove front coil cover below freezer door. vacuum dust off coils and replace cover. Plug refrigerator in and enjoy cold beverages. Relay and overload kit were not required for this repair.

Maytag Side by Side Fridge not cold, clicking noise

  • Customer: James from Taneytown MD
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Like others who have done a superb job explaining this repair, I googled my way into this site, found an EXACT match for the problem I was having, which was a warm freezer/fridge where I could hear something trying to start up every few seconds.....a click.....a hum......and a click as it gave up. This process repeated itself. I ordered both the PTC relay and overload kit, AND the run capacitor since it was recommended by others that I replace the pair. Locating the compressor and accessing the wiring harness was easy. Replacement was a bit confusing for this first time Fridge repairman because the replacement parts are not identical, however the replacement is a 5 minute job once you know what you are doing. Taking off the old relay was simple with a flat blade against the compressor wiggling it off. Discovered a CHARRED relay. Replace it alone, Fridge fired right up and didn't seem to turn off, so I unplugged it only to find the clicking noise had resumed and the compressor was not engaging....so this time I replaced the run capacitor. Now everything worked great. Putting that black plastic cover back on looks and sounds so simple, however I struggled with it and have yet to compete it, but I will. Evidently it just snaps into place when you get everything in order. One comment I will make is that the new replacement part wiring includes a very convenient jumper because one of the leads is too small to fit on the compressor. Confusing at first, however makes perfect sense if you just follow the directions. Problem solved for under $100, and that included RUSH OVERNIGHT shipping!!! This store and the related stories on how to do the repairs....ROCK!

no ice.

  • Customer: corey from des moines IA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Changed the ice unit. Found it was not the problem. Then I changed the solenoid that dispenses water to the ice maker. That is what was defective.

Icemaker not making ice.

  • Customer: Eleanor from Kennedyvillle MD
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video as a guideline. It was not exactly as portrayed. My husband and I, being long time do it yourselfer's, were able to get around the differences. There were screws, instead of tabs as pictured in the video, plus had to remove 4 screws instead of one to loosen the old icemaker. After 2 days the icemaker is pumping out loads of ice.

Ice maker stopped making ice.

  • Customer: Brenda from Stoneham MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I followed the instructions from your video. I did this replacement all by myself. I am a 64 year old woman and have never done anything like this before. It could not have been any easier.

Water running into ice bin and freezing

  • Customer: Frank from Greenwich NY
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced icemaker and used wire harnnes and plastic cover off old one. Real easy!!

Change Ice Maker/ Water Fill Cup

  • Customer: allen from holland MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
The ice maker change out was easy. The problem was the part came with a different filler cup but the one needed was supplied. Changing to the other cup required taking the ice maker apart and installing the other filler cup. Go to the parts list and find the filler cup. Use instructions found there to change to other cup and then install your ice maker.
All Instructions for the JCD2389GES
736-750 of 810