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JB960WY1 General Electric Range - Instructions

All Instructions for the JB960WY1
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Inside burner would no longer heat
I went online and ordered the part after reading other people's repair experiences, confident that I could do it because the part was quite pricey. First, be sure you're circuit breaker to your range is off. Next, open the oven door and locate and remove two screws with a socket, that are just under the top surface which will allow you to lift up the glass top which is actually hinged...no need to pull the range out. Securely prop up the glass surface area and the burners are exposed. With a marker, mark where each color wire goes on the burner you are going to remove and also mark where the two holding brackets are. This way you can reference the locations to connect to the new one. Carefully remove the wires and brackets and install new burner with brackets and connections. Close up the top, replace two screws, turn on breaker, and if there were no other faulty components,it'll work great. P.S Be gentle getting the very snug wires off. Good Luck
Parts Used:
Dual Radiant Element - 9 Inch
  • John from CHARLESTOWN, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Replace Oven light socket and light bulb in kitchen Range
1) Turn off power at circuit breaker panel
2) Slide out Range from wall
3) Unplug Range
4) Remove back panel and unplug electrical connections to socket
5) From front of oven, remove glass cover over old oven light bulb and remove flange that holds socket and bulb
6) Remove old socket from mounting flange and discard.
7) Place new socket into mounting flange
8) Screw mounting flange and new socket into the oven from front. Reattach electrical connections from back.
9) Screw in new light bulb from front
10) Replace existing glass cover over new light bulb and snap wire holder in place
11) Replace back panel
11) Plug in range
12) Slide range back to original position
13) Turn on power
Works like a charm! Thanks for having the parts after 30 years!
Parts Used:
RECEPTACLE PUSH-IN Light Bulb - 40W
  • Ronald from TUCSON, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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Old infinite switch WB21X36771 broke...heating element stopped heating
1. Bought replacement part said to replace old switch.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
Parts Used:
INFINITE HEAT SWITCH KIT
  • Richard from PLANO, TX
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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bottom trim had rusted, so we needed new piece
Removed oven door (made sure hinges were locked open and stayed open). Remove part on top of trim, removed rusted trim and replaced with new trim. Replaced part on top of trim and screwed all back together. Put oven door back on and unlocked hinges. It was easier than the trial run (when I hadn't realized that the hinges weren't locked open!)
Parts Used:
Bottom Trim - White
  • Robin from Apple Valley, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Burner Was Not Working
Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. Connected the wires and resecured top to base. Turned on the current and it worked beautifully.
Parts Used:
Dual Radiant Element - 9 Inch
  • Roland from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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replaced more for cosmetic reasons
Your support team helped tremendously in ordering the parts. Parts arrived in only 2 days. Upon taking the door off the oven we had to remove several screws, then more screws. Was able to take it almost fully apart, replace old broken parts with new. Putting it back together was like a puzzle. We did it though and saved money! Thanks
Parts Used:
Bottom Trim - White TRIM VENT & CLIP White
  • Glenda from Port Richey, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
4 of 7 people found this instruction helpful.
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broiler element circuit broke
First removed oven door, according to Reader's Digest repair manual, then removed two screws holding element. Pulled element out several inches, then removed one side of bracket holding up front of element so that bad element could be pulled further out. Then disconnected two red wires from one side and two light blue wires from other side. Removed old Element. Attached two light blue wires to one side and two red wires to other pole, inserted element back into rear wall and attached with two screws, Re-attached bracket holding up front of element. Re-installed door. Tested and it worked fine.
Parts Used:
Broil Element
  • James from Lafayette, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
3 of 4 people found this instruction helpful.
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Broiler element stopped heating
Broiler element arrived at my door 3 days after ordering which was nice. Apparently the billing dept. is out of the USA so don't be surprised, like I was, to find a suspicious looking charge for a currency exchange fee (mine was 42 cents). I had to drill two new screw holes in the base of the new element in order for it to fit my oven. I also had to use heavy wire snips to cut off about an inch of the top of the new element base. The female electrical connections also had to be spread out with needle nose pliers since the new element connections were slightly thicker. With all of the issues I had I was frustrated and it took about two hours. On the other hand, the part works perfectly and was priced right. Hopefully it will fit perfectly out of the box for your oven.
Parts Used:
Broil Element
  • Steve from Fort Worth, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
3 of 5 people found this instruction helpful.
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the small burner was burnt out
after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.
Parts Used:
Dual Radiant Element - 9 Inch
  • Jack from Columbiaville, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Burner wouldn't operate
Took Switch panel off range. Disconnected Infinite switch. Reinstalled infinite switch.. Replaced panel. Repair was very simple and self explainatory.
Knott County Housing Authority Maintenance Personnel
Parts Used:
INFINITE HEAT SWITCH KIT
  • Linda from Hindman, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
Parts Used:
Dual Radiant Element - 9 Inch
  • Michael from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Broiler unit burned out
I removed the unit easily with anut driver, however the unit also supported the thermo-link. I had to use the hack saw to relieve a small opening for the thermo-link to pass through. No real problem. Then a few holes to be drilled to attach the 'link' to the base of the broiler unit.

BUT-I went into the website listed on the box. GEAppliances.com Guess what? Their price was twice yours!!
Parts Used:
Broil Element
  • Phillip from Charlotte, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Outer burner was not working
Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.
Parts Used:
Dual Radiant Element - 9 Inch
  • Kevin from Leominster, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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rusted trim strip
remove screws, re-install screws
Parts Used:
Bottom Trim - White
  • Larry from Sarasota, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Broken Inner Door Glass
We ordered the part from Part Select, got it within a week and replaced the door.
It is a little tricky because one has to dismantle the entire door to do the repair (inside screw to undo).
You'd preferably be 2 to do the repair, although one can manage.
Parts Used:
Inner Door Glass
  • Herve from Lancaster, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 23 people found this instruction helpful.
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All Instructions for the JB960WY1
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