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Models > HSS25IFMDWW > Instructions

HSS25IFMDWW Hotpoint Refrigerator - Instructions

All installation instructions for HSS25IFMDWW parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HSS25IFMDWW
1,471-1,485 of 1,577
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My water dispenser was working very slowly, and the ice maker was not working at all.

  • Customer: Karen from Portageville, MO
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I called Parts Express, and explained my problem. The representative, She asked if I was getting water in the tray, and I was not. She said that if I wasn't getting water there, then my problem was probably the Dual Inlet Water Valve. I poured some water directly into the tray, and the ice maker made a tray of ice, and dumped it in less than an hour. So, I then ordered the Dual inlet water Valve. My ice maker is working perfect, and I am getting better water pressure from my water dispenser as well. Thank you for your assistance.

easy job

  • Customer: Mark from Pawleys Island, SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench set
  • 0 of 0 people found this instruction helpful
Only one problem. After installation I had air pocket in the line, no water. Took out filter and installed plug that came with the unit. System worked so I then put the filter back in.Works Great!!! Saved big money

howling sounds in the freezer; blower fan cycles on/off

  • Customer: William from Champaign, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
------------- defrost heater replacement --------------------------
- unplug the refrigerator
- unload all shelves underneath ice maker
- move ice crem into the refrigerator section
- remove all shelves and the bottom tray.
- remove light bulb cover and the bulb
- unscrew two 1/8" screws on top corners of the back panel
- unclip the ground clip on top
- pull the back panel up; pull the left side toward yourself
- test 3 thermistors (see instructions below)
- test the thermostat (see instructions below)
- if either thermistors or the thermostat units are defective, they may be the reason for fan malfunction, not the fan itself.
- unscrew 2 philips screws on either side of the defrost heater
- pull it out and unplug the 2 wires on either end. Replace with a new part.
- putting together is the reverse of disassembly
- move ice cream back to the freezer


--- thermistor testing

- unplug the refrigerator
- locate thermistors to be tested. There's one on evaporating coils, one on bot. left of the freezer (behind deep tray, with white wires), 1 in fridge section (top left, in the corner, inside square white wire conduit; undo the top 1/8" screw ONLY and pull conduit up).
- without disconnecting from the circuit, place a thermistor in a cup of ice water. Wait for 5 minutes
- locate the main control board. Locate and unplug the J1 connector. The pinout, starting from the side with all wires connected:
* pin 5: ground
* pin 4: evaporator thermistor
* pin 3: freezer
* pins 2,1: fresh food thermistor
- use an ohmmeter to measure resistance. Push the needle of the ohmmeter into the socket, where the wire plugs in, without trying to remove the wire. It should be 16.3 kOhm +/- 5% (for 0 deg C)

to replace a thermistor
- cut out the old thermistor, leaving as much wire as possible
- strip the wires, twist them pairwise
- use a bell connector filled with RTV silicone, to ensure that no moisture can get to the connection
* others have also used butt splices and screw-on caps with electrical tape (for moisture isolation)
- using a proper crimping tool, squeeze the bell connector to secure the wire

------------- thermostat testing ---------------------------------
- it's a round quarter-sized cylinder w/ pink and orange wires
- check for bulging (= burnt)
- locate temperature ratings on the side of the thermostat. It should read e.g. 140-30F. This means it's switches to open circuit when >140F is reached and switches to closed circuit when <30F is reached.
- unplue the 6 pin connector that has thermostat.
- test the thermostat. Orange wire is in the 6-pin connector; pink wire can be disconnected from the defrost heater under the evaporation coil. It should read closed circuit (no R).
- place the thermostat into a cup of boiling water. It should open.
- if OK, reattach the thermostat

Frost on every thing, ice freezing in clumps in the ice bucket.

  • Customer: Loyal from glendale, AZ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions according to the video on your web site. I removed the shelves and the ice bucket, then the back panel to access the thermostat and the temperature sensor. I cut the wires, then proceeded to replace the parts. Because I am 75 years old and not as agile as a younger person and I have to wear glasses made it was more difficult for me, it took me longer to do the job. My assistent (my sweet wife) was a lot of help because I had a hard time telling the orange wire from the pink wire. I reinstalled every thing back and plugged in the electric cord and prayed. Next, because the ice clumps broke the auger, I had to replace that. We pulled up the video and watched it over to check the sequences, and that made following the instructions very easy. With my assistent we were able to replace the auger without to much difficulty. This has fixed the problem. AMEN!

No Ice output, the unit was making ice but the plastic auger had broken

  • Customer: Anthony from Ft Walton Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Just follow the video and take your time!!

refrigerator would not despense water

  • Customer: James from Sarasota, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 0 of 0 people found this instruction helpful
the old dual inlet water valve was 2 years old and stop despense water. this is not the fist time that i changed the valve so i know when the frigerator is not despense water it s time to change the valve. and its simple shut off water supple to frigertor, pull the electrical plug. remove all the screws from back of back panel, the dual inlet valve is located at the bottom left side remove the inlet water supple line, unscrew the bolt holding the valve in place disconnect the two electrical connection from valve and remove the two water lines(one black and the other white) these two water lines have a push in fitting just push in each line at same time hold in the white collar while pull out the water line. with the new valve install both water lines by pushing them in the black line is larger in diameter that goes into the larger valve connector and the white goes into the smaller diameter connector. then connect to electrical connector these can not be mixed up because the red excepts the larger terminals and the white connects to the smaller connectors. place the dual inlet into a manufacture whole and bolt it back onto the frame of frigertor, connect to water line onto the valve, turn on water supply, check for water leaks. if all looks ok replace back panel, plug in electrical cord. your ready to go.

extreme frost build up inside in back of freezer,also veggies were freezing in the fridge draw

  • Customer: larry from lisbon, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
no brainer,watched the video,worst thing was to thaw the freezer,it was realy frosted,works like new,very happy thank you.

Blade sheared off auger

  • Customer: jeffrey from wheatland, WY
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I photographed the setup before beginning, but found myself referring to the video provided for the repair. Excellent instruction, and if it wasn't for the video, I would have gotten the blades mixed up, broken some plastic, you know, the typical mistakes a fumblefinger like me would eventually make. Strongly encourage following the step-by-step video for the repair.

auger broke. also auger door.

  • Customer: Skip from Oshkosh, WI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Disassemble all broken parts. ordered new parts from wonderful store/people. parts came quickly and repaired. put back in service.

Drawer slide broke

  • Customer: AnnaMarie from bensalem, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Purchased two new drawer slides and installed in less than 5 minutes. 2 screws on each side. Extremely easy

water freezes, light out

  • Customer: per from highland, MI
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
replace bulb. If the water in the freezer door stops, leave the light on. Thaws water. Works great. Keep extra bulbs on hand.

Pieces of plastic shards dispensed with ice

  • Customer: Raeford from Apex, NC
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video provided by PartSelect. It was very helpful. The most difficult step was removing the ice crusher unit. The instructions say to use the putty knife to depress the tabs while pressing on the bottom of the crusher to release it. The tabs are much tighter than indicated, and there is no easy place on the bottom of the crusher to apply pressure. Even though the unit was thoroughly thawed, there was still slight cracking of the plastic housing. Really needed a second set of hands. Once the crusher is released, replacing the crusher cover was literally a snap and now the entire unit works like new. Saved me a couple of hundred bucks.

very easy

  • Customer: lisette from west stewarstown, NH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
its not the repair we live in the last town of n h and I broke the dairy door of my refrigerator in millions of peace I found your site in the middle of the afternoon order the parts and the next morning the part was there we pay for over night deleverie and it always come couple day after never never see a company like yours thank you for your site I tell every bodies about you

Refrigerator's Freezer section was warm and there was ice accumulating on the inside back panel.

  • Customer: Richard from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the interior shelves and set screw which holds the light cover in place. Next I removed the four screws that hold the back panel in place. Located the defrost thermostat and removed it from the aluminum tubing by unclipping it, just as it was illustrated in the repair video. Cut the wires and stripped the ends and then connected them to the ends of the new defrost thermostat. Connected them together with an 16-14 gauge crimp style end cap. Taped the entry point into the end cap to reduce moisture penetration. Reassembled the back panel, light cover and shelves.

Ice dispenser door not closing. Two possible fixes

  • Customer: John from Newnan, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Watched the videos for replacing both the solenoid and the ice door flapper. Ordered the parts, watched the videos again and changed out the parts. I used a Philips head screwdriver and a little WD40 to clean up some rust. The instructions in the video were very easy to follow and simplified the process. PartsSelect's video showed the demonstration on a refer like mine as opposed to another site, which helped me be familiar whenI opened it up.
All Instructions for the HSS25IFMDWW
1,471-1,485 of 1,577