Models > HDA3400G02BB > Instructions

HDA3400G02BB Hotpoint Dishwasher - Instructions

All installation instructions for HDA3400G02BB parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the HDA3400G02BB
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Basket was lost

  • Customer: Joseph from Elmendorf TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 24 of 25 people found this instruction helpful
Opened package from Parts Select.
Removed Silverware basket from package.
Opened Dishwasher.
Inserted Silverware Basket in rack.
Closed Dishwasher.
Discarded shipping package.
Told wife I fixed Dishwasher.
Sat down & had a beer.

One of the roller shafts broke

  • Customer: Larry from Brandon FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 23 of 25 people found this instruction helpful
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!

Pump/Drain valve leaking

  • Customer: Stephen from Aspen CO
  • Difficulty: Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench(Adjustable)
  • 21 of 24 people found this instruction helpful
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.

Dishwasher did not fill.

  • Customer: Ron from Salida CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 21 of 29 people found this instruction helpful
Traced the problem back to the water valve. turned off the water. Disconnected the water inlet and outlet lines. removed the 2 mounting screws and unplugged the terminals.

Noticed small leak at the bottom corner of the door

  • Customer: Michael from Grand Junction CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 18 of 21 people found this instruction helpful
I looked at the gasket for the door, and noticed that it was flattened out and also noticed that there were two other seals at the lower left and right corners that were also hard and flattened. I found the parts for my dishwasher on this site and ordered them. Once I received them, I removed the old ones. They just came right out, and I inserted the new ones in the same spot. It was then that I noticed that there is another gasket for the door, that goes at the bottom of the inside of the door. The gasket for the door goes all the way around the outside, except for about a 4 inch section at the bottom of the door, right in the middle. I realized that I probably needed to get a new one of those too, so I ordered that part. I am now waiting on that small, 4 inch door gasket.

Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid

  • Customer: Christopher from Nellysford VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 17 of 19 people found this instruction helpful
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!

dishwasher leaking water when water went into drain

  • Customer: john from east greenbush NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 16 of 18 people found this instruction helpful
I read all the other repairs first to find out what I had to do. I then took front cover off the bottom of dishwasher. Identified the leak was coming from drain seal. I shut breaker off unpluged wires that were hooked to the drain valve sensor. removed the clip carfully as not to damage it. Removed srews that held down drain valve. removed the push on nut that holds drain seal in place. then removed old seal. I wiped down shaft to get ride of any corrosion and reinstalled new seal with deep socket and a srew driver. I installed new push on nut with another size socket. I fitted drain valve to shaft, used plyers to gently to pull shaft so I could put the c clip back onto grove on the shaft. reinstalled spring and plug wires back in turned breaker back on. I turned the dishwasher on and it did not leak. I was very happy that i did not have to take the dishwasher out. I did all repairs with everything still hooked up.

Water leak during pump out from drain flapper valve shaft seal.

  • Customer: Russell from Kinston NC
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 16 of 19 people found this instruction helpful
Saved a bundle over the cost of a new dishwasher. by ultimately replacing the entire motor/pump assembly with one ordered from And a bonus was a much quieter operating dishwasher!!

Here's what I did:

First tried replacing leaking drain valve shaft seal.
Removed entire motor pump assembly. Replaced seal. Still leaked (although less) because drain valve shaft was worn (corroded.)

Next ordered the entire motor/pump replacement assembly. The parts arrived in 2-1/2 days. (Should have replaced entire pump assembly to start with - all of the same labor to replace just the drain valve shaft seal.)

Anyways, instructions were very clear and well illustrated. This replacement took less time than to do the drain valve shaft seal.

Very simple repair:
1) Shut off water supply, electric power
2) remove front bottom insulated dishwasher cabinet cover grills.
3) disconnect drain hose and catch water in shallow dish.
4) disconnect water supply at solenoid valve.
5)disconnect electrical inside junction box and remove cable from dishwasher.
6) remove two under counter screws to top of tub
7) slide dishwasher out from under cabinets.
8) place soft carpet to cushion left side of dishwasher to avoid potential damage to water inlet to tub..
9) lay dishwasher onto left side. (Not right side, as jet dry reservoir wiill drain empty all over floor.)
10) unfasten motor support rod, power connector, and drain solenoid power connector.
11) unfasten motor ground wire.
undo pump inlet and outlet boot clamps.
12) remove old motor/pump assembly.
13) prepare new motor/pump assembly drain hose adapter stub reducer diameter to pump drain outlet. (tighten two hose clamps provided/)
14) place new motor/pump assembly into inlet and outlet boots.
15) fasten inlet and outlet boot clamps firmly tight.
16) install new, longer motor support rod (front)
17) install motor ground wire and new, fine thread grounding screw,
18) connect motor power to new power pigtail and plug new pigtail into motor power connection,
19) install wire wrap tie threaded through the support rod to front frame hole and support motor power wires/
20) install wire wrap tie through drain valve solenoid metal support holes and loop around solenoid power wires to support them.
21) tilt dishwasher upright and slide back under counter cabinets. Guid power and water supply lines to right under side of pump motor, and drain hose to left side.
22) reattach drain hose to new motor/pump drain stub reduce adapter, tighten hose clamp.
23) support drain hose with wire wrap tie looped over frame on left side.
24) reattach water supply to inlet water solenoid valve and tighten firmly.
25) redo electrical power supply connections to dishwasher hot, neutral, and ground (120VAC).
26) check level of dishwasher tub and adjust front and rear leveling legs on left and right sides. BE SURE LEVEL, OR WATER MAY SPILL OUT TUB WATER INLET OPENING DURING OPERATION.
27) remove inside tub drain trap screen (two screws) , and pull out sump baffle. Check for and remove clear any foreign objects inside tjhe sump.
28) replace sump baffle (flat baffel towards fromt. and tub drain screen cover.
29) Turn on water supply and electirc power supply.
30) Test wash a load of dishes and check for leakage.
31) reinstall fromt lower insulated cover grills.

Wow, the new motor/pump assembly operates very quietly compared to the old one - this is a pleasant and unexpected bonus.

No problems encountered.

Total time was about 2.5 hours to do all of above.

Nothing more than a worn out check valve,easilly accessible and easilly changed. The valve wouldnt close fully due to deteriation of the piston stopper.

  • Customer: Kevin from Roanoke VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 15 of 17 people found this instruction helpful
Removed bottom tray from the dishwasher and in the back there is a screen with 5 hex head screws. Removed the screws and then lifted the screen out to expose the vavle. Unscrewed the valve by hand an installed the new one,hand tighten only. Reversed order for reassembly.


  • Customer: ANNE from SWANNANOA NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 15 of 18 people found this instruction helpful

Dishwasher pump leaked all the time

  • Customer: Rob from Newell IA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 15 of 19 people found this instruction helpful
I received my dishwasher as a hand me down, my Aunt never liked the way it cleaned. After it sitting for about 2 years i installed it in my house and found that it leaked all the time from where motor shaft went into the pump housing. After disassembling everything and scouring parts sites online, I found the parts, ordered them. 3 days later i had the parts, and the next day I had a fully functioning leak free dishwasher.

Mice ate holes in the Sump housing

  • Customer: David from East Greenwich RI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench(Adjustable)
  • 14 of 16 people found this instruction helpful
First shut off the Power and Water to Dishwasher, removed from under counter, removed sump screen and retaining clamp from sump housing and then loosened seal from inside dishwasher cavity. Upon removal I went in search of a replacement part and found Parts Select on the web, entered my model and make at there web site and found the part I needed, I could verify the size by the easy picture on a one inch tile background for the dimenision . I called in the order since I wanted overnight service, I received the part and after cleaning the area where it goes I proceded to put things back together, this took about a hour and a half and the dishwasher is back in service

Parts were old and worn out

  • Customer: Dave from Littleton CO
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 13 of 15 people found this instruction helpful
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.

Dishwasher not draining

  • Customer: Christopher from Woodbridge VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 12 of 13 people found this instruction helpful
Actually, the problem started with a Timer Motor failure, and that let the dishwasher run for 4 hours (doh!). Immediately, I tested and ordered the timer, which unfortunately didn't come as just a motor, it came as an assembly. I installed it, and the dishwasher ran the cycle just fine.

Except it didn't drain.

After poking around, I noticed the drain solenoid had apparently been overworked; the timer must have failed on DRAIN. The solenoid was severely overheated, and thankfully didn't cause a fire, but it was somewhat melted. Replaced the solenoid, and all is well, especially when my wife was eyeballing a $1000 Bosch!

Water was leaking form around drain valve shaft.

  • Customer: Barry from Knoxville TN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 12 of 13 people found this instruction helpful
I called the repair guy, and he told me I'd have to replace the motor/pump assembly. He said he could do it for around $250 to $300. I logged onto this website for a look and saw the seal available. After reading the other responses, I figured with a seal and the cheap push-nut (that sometimes gets mangled upon removal), it would be worth a try.
I pulled the dishwasher partly out from under the cabinet; disconnected the front support mount, the drain hose, and the two water boots; dropped the motor/pump assembly; removed the solenoid; removed the e-clip, push-nut, shaft, and old seal; and then reinstalled everything. The hardest part of the repair was the tight working conditions. I wonder how many people pay hundreds of dollars because of this $15 part.
All Instructions for the HDA3400G02BB
31-45 of 715