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GY397LXUQ03 Whirlpool Range - Instructions

All Instructions for the GY397LXUQ03
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F1 code and oven wouldn't operate
I was told by appliance repairman that sensor and electronic panel were out - so ordered both as PartSelect was less expensive (about 1/2) than service call price. Sensor was in stock and arrived in 2 days, panel was special order from factory.
Replaced the sensor. Pressed Control Lock pad for several seconds and oven clock came on. Was able to set baking temp, broiler, and convection operation as normal.
Canceled order on panel as Sensor fixed my problem.
Parts Used:
Long Oven Sensor
  • Robbie from Hillsboro, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
11 of 14 people found this instruction helpful.
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set oven to self clean and the inner glass broke
I removed the door from the oven and set it on towel on the table, and started the repair of the door. I removed the screws one at a time, and one layer at a time. Becareful you need to take the whole door apart, and remember how it goes bact together. In the end it was worth it. The hardest part was getting the right part. I thought I could order the whole door, and found out after several calls they don't sell the whole door. Part Select both times I put in my order had the parts at my door within 2 to 3 days. I also had to return one of the parts and within 2 to 3 days the part was credited to my account
Parts Used:
Inner Door Glass Pane
  • Garry from Livermore, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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Back heating element stopped working
I had some confusion about the correct series number associated with my stove and called Partselect. They confirmed the part I was looking at was correct in less than 5 minutes. I then completed the order online. Even with standard shipping my order was processed immediately and I received the heating element the next day.

Turned off the breaker. Removed the two screws in the front holding the range top down. Loosened the screws holding the element in place while balancing the range top with my shoulder. Removed the wires from the older element one at a time and attached them to the new element. Put the new element in place and screwed back in place. If I had a little help with the range top I think I could have completed it in 5 minutes but I was at home alone and the other stories of doing this repair made it seem easy enough and it was.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • James from Peachtree City, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
9 of 10 people found this instruction helpful.
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1998 oven unit flashing F3
SHUT OFF BREAKER FOR OVEN! pulled oven out to get at backside,removed 3 screws on back coverplate,removed 2 screws inside oven at sensor in top left corner of oven,disconnected plastic clip at back ,pulled old sensor through hole.replaced sensor with new in reverse order. 15minutes tops.
Parts Used:
Long Oven Sensor
  • chris from houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 14 people found this instruction helpful.
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Top oven element burned out
Unplugged the unit. Removed the back of the range and disconnected the top element connectors. Then removed the screws holding top element from inside the range. I did not remove the bottom rack so that my arm could rest on that rather than risk hitting the bottom element. Removed the top element and inserted new element. Placed the front bracket to hold element in place and tightend the two screws holding the element to the back of the range. Then reattached the connecting wires, replaced the back panel. Then completed attaching the braces holding element to top of range. Did not tighten braces until all screws had been started.
Parts Used:
Broil Element - 6 Pass
  • robert from Auburn, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 51 people found this instruction helpful.
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Element Burned out
looked for how to video on you tube. It saved me lots of money. Anyone could do it.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Buford from Sun City Center, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 13 people found this instruction helpful.
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Burner would only cook on high setting or not heat up at all.
Shut off power to stove. Moved stove out. Loosened screws in top and middle back of stove and removed cover. Took mental note of color order of each wire and unhooked each wire from old switch and reattached to new switch in exact order of color of wire as original. Remounted cover on back of stove and reattached screws. Turned on power and turned on burner and tested burner for heat. Turned off burner, slid stove back and bingo - done. Saved a lot of money.
Parts Used:
Infinite Switch - 6 Inch
  • Judy from West Salem, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
9 of 13 people found this instruction helpful.
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glass pane was cracked during the cleaning process
needed to completely dis assemble the oven door to get to the inner pane of glass...took some time...I was able to do it on my own...could possibly go a little quicker with two people for a few of the steps...but possible by one...then reinserted the glass pane...and then need to re assemble the door layer by layer...up and working again...would have cost several hundred dollars if need to call a repair person in...this way was the cost of the piece..less than $70 ... and my time...well worth it....thanks
Parts Used:
Inner Door Glass Pane
  • Ellen from Shelton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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Lower range burner element burned out
Should have been under the 'very easy' category, unscrew 2 screws, pull out old element, disconnect wires, reconnect new wires and screw back in. Unfortunately the right wire disconnected while pulling out the element, so I had to pull the the stove out, disconnecting vents in the process, then remove the back to be able to feed the wire back in thru the element hole . While back here I noticed that the reason the wire came off is that the way it was routed behind the stove cover was such that there was virtually no slack to be able to pull the element out in the first place. I'll bet that at the factory, the element was installed first, THEN the wires were connected. Whoever was on the line that day made extra sure of no slack in back, and that made the job take 5-6 times longer than it should have. As for the part replacement, it was a perfect match to the original part so it was super easy once the wire got back in the oven...
Parts Used:
Bake Element
  • Andrew from SAINT PAUL, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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Two digits on the touch pad didn't work "9" & "0". Went to utube and they said hinges go bad causing heat to leak affecting touch pad
Pull range out 6 inches. Open door to 45 degrees and pull up to remove door. Remove both side plates, two screws each side. Remove both hinges by loosening two small bolts on the front of range that connect to the hinges. Place new hinges in place. Bolt hinges using bolts you removed, replace side panels. Slide door on hinges and push back range.
Parts Used:
Door Hinge - Left or Right Side
  • Patrick from MORAGA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 9 people found this instruction helpful.
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nipple on infinite switch broken off
took off nobs, pulled stove out 2 inches to access front side screws,( has 1 philip screw on each side end and four nut screws under panel) pulled panel out and flipped forward and down, all switches exposed and took apart broken switch and installed new switch(PAY ATTENTION TO WIRING PATTERN), reverse order for install back. bingo!
Parts Used:
Infinite Switch - 8 Inch
  • George from SHELTON, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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My old element finally went out
Easy peasy...1. Take 2 screws out to remove the back cover. 2. Unplug the 2 wires from the element. 3. Remove the 2 screw holding the element from inside the oven and take out the old element. Repeat the steps above in reverse order.
Parts Used:
Bake Element
  • Ricky from JASPER, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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On original part the paint chiped off and was pretty ugly
I pulled off the oven door, took out about 7 screws, removed part, cleaned everything, replaced part, all done. very easy.... wife's happy......
Parts Used:
Door Glass Bottom Support - White Light Bulb - 40W
  • Jerry from turners Falls, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 27 people found this instruction helpful.
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Burnt out burner
Had this range for 6 years. My daughter turned on the burner and it went "pop". She was very upset. I found the best price at PartSelect, and ordered the same day.

the first burner arrived broken in the box. We contacted PartSelect, and they immediately sent another and rushed shipping. It arrived in excellent condition.

To replace the unit: First, I turned off the circuit breaker for the range. Then I removed the two Philips screws that held the cooktop down. Next I removed the nut screws holding the burner to the cooktop.

Then I placed the new burner next to the old one, and one by one swapped the wires (this way I was sure I had the right wire on the right connector). One of the wire connectors broke when removing it from the old burner. PartSelect had provided 4 repacement connector pieces (oddly, all of which were too small for the burner element). So I located a replacement connector at a local hardware store. Stripped the end of the wire and used pliers to fasten the new connector.

After all connectors were secured to the new burner, I screwed the burner to the cooktop, then closed the cooktop and secured it with the two screws.

Turned on the circuit breaker, and it works like new! Saved over $100 by doing it myself!
Parts Used:
Element with Limiter 6 Inch - 1200W
  • John from Clermont, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 7 people found this instruction helpful.
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All Instructions for the GY397LXUQ03
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