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GY396LXPT01 Whirlpool Range - Instructions

All Instructions for the GY396LXPT01
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Inside Oven Glass Replacement - Older Convection Oven
The oven is a KitchenAid convection oven with 4 panes of glass. The front, two inner glass panes that aren’t “touchable” and the interior glass that is the one that takes the heat from the oven and which you can clean easily - this is important because the descriptions of the glass all say “inner glass”. This is door #3 in the diagram that measure 10 x 22”. Which I cracked when I was pouring water into a pan to create steam for bread baking (lesson learned).

Because of the age of the oven, to remove the oven door it was necessary to place “pins” (we use medium screws) into the hole behind the door latches. Then were able to lift off the oven door. (We saw some videos on YouTube)

We placed the oven door on the counter top and removed ALL screws that held the door at the bottom and around the casing - KEEP these screws separate by where you’ve removed them so you replace them into the proper section when you reassemble the door. Each glass you remove has slots that hold them in their proper places. I recommend taking a picture BEFORE you take out each glass as there are brackets that need to go in proper order and you don’t want to forget the order.

We had to flip the door over in order to CAREFULLY remove the casing and access the different inner glass sections (took the opportunity to really clean them). Gathered the broken glass pieces into a paper bag and vacuumed the fragments. Then we were able to place the new interior glass from PartSelect, and reassemble the oven door. It’s perfect!

This took some time most likely because it’s a very old oven and you need to be methodical. I was just glad to be able to get the part - not yet ready to replace the oven.

BTW, originally I was guided to order glass #7 which is one of the inner glass panes that you cannot touch - unless you take apart the oven door - The exchange for the proper door was handled very quickly and easily. Hope this helps.
Parts Used:
Inner Door Glass
  • Luisana from POULSBO, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The Bake Element burn and stop heating up
I turn off the power in the breaker box and then unscrew the part and replace it with the new one
Parts Used:
Bake Element
  • Emiliano from EASTVALE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The oven was over heating because it wasn’t reading the temperature
Pulled the stove out, unscrewed the back and plugged the new thermostat in. Screwed the back back on
Parts Used:
Temperature Sensor
  • LAURIE from BILTMORE LAKE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
Parts Used:
Burner Element - Right Front
  • Jon from Saint Louis, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Element burn. Not working.
Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Marc from SUNRISE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Nylon roller on bottom oven shelf broken off
The nylon roller was very easy to install. Although rather pricey for what the part was, it was shipped immediately and got the job done. Took all of 5 minutes to do. I wish all my repair jobs were that easy.
Parts Used:
Single Drawer Roller
  • Larry from Corona, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Bearing on cooling fan.
Removed old fan by removing all screws except the back two lower screws - here I cut the flange on the old fan to remove. Drilled the back two bottom holes so as to fit over existing screws then replaced the top 3 and bottom 2 screws as well as power leads. Offset screwdriver is a must.
Parts Used:
Cooling Fan
  • Mary R. from Thornton, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
Parts Used:
Main Power Terminal Block
  • Frank from Palm Coast, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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The bottom bake element died
Well, the instructions on the computer site were very easy to understand, however, the difficulty lay in the fact that we were 2 78 yr old people and getting to the inside the oven, lifting up the element so that we could see where it should be connected and get it connected was a task. We had to get down on our knees and then get back up. That was a chore within itself. But, the instructions were easy and clear.
Bottom line if us old people can do it, anyone can.
Parts Used:
Bake Element
  • Judith from QUINCY, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The side trim on the glass door needed to be replaced.
After we put the latch pins in, the door was easily lifted off. We placed the door on the table and unscrewed the trim pieces. The new trim pieces went into place after we cleaned the door. We slipped the door back on the oven and removed the hinge pins.
Parts Used:
Hinge Pin Kit
  • Mary from LARAMIE, WY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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wire came loose and shorted out
Ordering the part online was easy. It arrived in a timely manner. I found a terrific video online showing how to install the terminal. It was so easy. Thank you for the great instructional video.
Parts Used:
Main Power Terminal Block
  • Elizabeth from HOUSTON, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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burned out light
unscrew cover
remove old bulb
screw in new bulb
replace cover
Parts Used:
Light Bulb - 120-130V - 15W
  • Charles from WEST END, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
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Glass broke in the oven after I wiped is with a damp cloth after a cleaning cycle.
It went fine once you imbeciles sent the right part, thank you for miss labeling it on the website and costing me time, a week without an oven, and extra expenses. The inner GLASS is the inner GLASS, not the middle glass of a layered three glass door!
Parts Used:
Inner Door Glass
  • JOAN from PARKERSBURG, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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broken inner door glass
It most likely would have gone quickly had we ordered the right part!
Parts Used:
Inner Door Glass
  • Ann from GRACE, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Block broke
Unplug power cord, remove wires from block. take 2 screws out. replace with new block about 15 mins. Done
Parts Used:
Main Power Terminal Block
  • Edward from Crimora, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the GY396LXPT01
91 - 105 of 168