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GU2700XTSS1 Whirlpool Dishwasher - Instructions

All Instructions for the GU2700XTSS1
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Noisy motor, worn out bearing
I followed the attached youtube video. I did not have to disconnect the wire harness. Unplugging the power cord allowed the dishwasher to be removed for repair. The bolt holding the motor in place is somewhat difficult to get to because it is behind a shield. A socket with an extension is necessary. The motor required more effort to dislodge than indicated in the video. Once the bolt is removed and the motor is rotated, wiggling and pulling was necessary to break the seal loose. Be sure to line up the arrows on the motor and collar before reinstalling.
Parts Used:
Circulation Pump and Motor
  • Daniel from Menlo Park, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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I had to replace one side of the the upper dishwasher rack
I took apart the old worn out piece and did the replacement with ease
Parts Used:
Axle Adjuster
  • ann from madison, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Totally Dead, No Display or Power
Diagnosing the problem was made easy using the "8 things that could be wrong" if the dishwasher would not turn on in the "Instant Repairman" area. We were going to order the entire module replacement for $141. Then we saw the Q & A link that said the Bi-Metal Fuse had the highest percentage of repairs if exhibiting such symptoms as our machine exhibited. The price of the fuse was $25. WOW what a difference in price and yes, it did fix the problem. The help given through the "Instant Repairman" area of the website saved us from spending $141 when $25 fixed our problem. We have ordered several parts but didn't know about the the "Instant Repairman". We will never again NOT use it to diagnose a problem.
Parts Used:
Bi-Metal Fuse
  • Lita from Lebanon, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Not draining completely
Shut off water,power. disconnect water line,electric,drain.Pulled dishwasher out,laid dishwasher on it's back.Unplugged electric on pump,twisted pump out.Installed new pump and reinstalled dishwasher.
Parts Used:
Dishwasher Drain Pump
  • William from East Canton, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Upper Wash Arm Came Off
With a flat blade screwdriver, pry up gently on the Upper Rack Track, pull out the end caps, and remove the rack. Pull the Feed Tube down out of the clip in the ceiling, Install the Upper Wash Arm on the Feed Tube, insert the Push-In Screw from below and push the Screw Cover down from above to snap everything together.

I also replaced the Lower Spray Arm Seal. First remove the Lower Dish Rack then remove the Lower Spray Arm by grasping the Lower Spray Arm Support/Hub and twisting the arm counter-clockwise to unscrew it, Pull the arm and hub out, now twist the Rear Feed Cap clock-wise to dislodge the Feed Tube and disconnect the cap. The seal is underneath.
Parts Used:
Spray Arm Seal Upper Wash Arm Mount
  • Colin from Hudsonville, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Very loud noises during cycle
The very first thing to do is watch the online video. That was the most helpful tool. Once we saw how it should be done. We removed the bottom plate and securing screws. Disconnected the water supply line, electric, waste line and pulled the unit on top of the tarp we set down. We then tuned the unit on its side, removed the old motor, greased the new gasket and re installed. The only problems we incurred were minor. The first being that there was still water in the waste line. That was a bit messy but able to deal with. The second was that the 3/8" nut driver was very difficult to get seated on the locking nut. My wife had to actually pull up on the plastic shield in order to insert the nut driver on the nut. Once that was done, it was a piece of cake. Saved ourselves over $700.00 with this repair. Thank you Parts Select.
Parts Used:
Circulation Pump and Motor
  • Ronald from Lynbrook, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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allen head screws would not come out
I had to drill screw heads off then take vice grips to pull out screws......you have to be very carefull not to drill too deep and loose the plastic you need to hold new screws,,,At the cost of these replacement parts I would never do it again,,,,,,,,I would have been happy if the replacement racks were of better quality than the origional racks.
Parts Used:
Lower Dishrack Upper Dishrack
  • Nils from Lehigh Acres, FL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Dishwasher would not reset after washing.
The door switch did not allow for the dishwasher to reset after washing. It was an easy fix, just remove the top trim panel (6 screws) pull out the switches, replace and reassemble. Just be aware that there two switches two replace.
Parts Used:
Door Switch
  • ERIC from Rincon, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Spinner on top of Dishwasher fell off.
I loosened the one screw holding on the plastic that houses the tab that holds the spinner in place. Placed my finger between the plastic and pulled down slightly just enough to remove old tab. Place new tab which is small in the hole,you can actually feel it going in the right place. With your finger hold onto the tab and then snap spinner onto tab. Tighten screw back up. Make sure you cover bottom of dishwasher just in case the screw and new tab falls from your hand.
Parts Used:
Spinner Kit
  • James from Auburn, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Grinding noisy and leaking water.
Pulled motor out replace bearings cleaned up then installed the seals as discribed in your website. This is something my repairman didnt want to do. Only cost me the 50 dollars and a few hours with my brother. LOVE your website. It makes it alot easier to fix and saves me alot of money. Thank you. Debra
Parts Used:
VOLUTE Impeller
  • Debra from Quitman, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench set
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Soap dispenser release had broken
Fairly straightforward but required some maneuvering - 1) Unscrew and remove DW door 2) Unscrew plate holding in soap dispenser and rinse-aid unit 3) Unplug cord connecting to dispenser (bit tricky - you have to press a little knob that is hard to see) 4) Replace with new dispenser unit and put all other parts back together
Parts Used:
Detergent Dispenser Assembly
  • Arjun from Atlanta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Leaking
Noted leaking inlet valve, lookup a manual and called support. They advised to get part which costed 50 dollars. We got part within couple days. We saw you tube video as to how to do it. It was easy so was able to do within 1 hour after couple trips to Home Depot for getting plumbing tape and connector.
Parts Used:
Water Inlet Valve
  • Manesh from Blue Bell, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Wrench (Adjustable)
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Dishwasher was making a loud noise when washing.
Removed pump assembly & replaced with new pump assembly.
Parts Used:
Sump and Motor Assembly
  • Stephen from Lewisburg, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench set
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did not clean. got a hum from the pump/ motor area.
At first I thought something was jammed in the impeller, so I took it completely apart(gutted it). Put it back together and still the same. thought it could be the control panel or maybe the door switch. changed the door switch with a new from PartSelect and still the same.Took it apart again this time checked the motor and sure enough it was frozen.Took impeller off only to find motor shaft was corroded from water damage mechanical seal must have leaked. BAD quality control also found a loose rubber washer in the motor housing and the door handle hinge was broke in half. I'm sure it was shipped this way. Thanks for the speedy delivery and fair pricing. Chris
Parts Used:
Door Switch
  • chris from hudson, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Rubber gasket worn out; wouldn't stay; white coat
Pulled the old one off and inserted the new one. Any woman can handle this one. :-)
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Maureen from Naples, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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All Instructions for the GU2700XTSS1
391 - 405 of 557