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GU2700XTSB1 Whirlpool Dishwasher - Instructions

All installation instructions for GU2700XTSB1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2700XTSB1
16-30 of 467
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Water leaking from front right corner (door) while washer running

  • Customer: Clifford from Centennial CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 37 of 39 people found this instruction helpful
The hardest part of this was figuring out the cause of the leak. It only leaked while the washer was running (arms spinning). I thought it might be the air intake seal at the lower part of the door-but that did not look damaged.
I cleaned off the door gasket really good and that slowed the leak - so I figured the gasket was the problem (plus changing the gasket is cheap and it was old anyway).

I pulled the old gasket off (no tools required).
I cleaned the track/slot that the gasket goes into, and the area around it from all the caked-on soap and gunk.
Cleaned off the door edge that seals with the gasket too.
I took the new gasket and folded it in half to find the middle, then started with the middle, putting it into the track (used the center door latch on the frame to know the middle on the washer).
I worked the gasket into the slot just with my fingers. I found that if I pinched the part that goes into the slot with my thumb/finger that helped get it deep into the slot without tools.
I worked around one side, slowly and carefully pushing it into the slot. Did the other side the same way - starting from the middle and working down to the end at the bottom of the washer. Checked the gasket to make sure it was all set in well.
There is an inch or so of the gasket left over at the bottom - I just bent that around the bend so it was not in the way.

Lost dishwasher brackets

  • Customer: Judith from Essex MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 40 of 53 people found this instruction helpful
I called an experienced plumber, who balanced and installed my new dishwasher properly, using the brackets I ordered from Parts Select, after an INEXPERIENCED plumber had tossed the factory-provided mounting brackets out with the shipping carton. Relief!

UNIT WOULDN'T WORK. "CLEAN" LIGHT BLINKING

  • Customer: PAUL from ESTES PARK CO
  • Difficulty: Really easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 42 of 62 people found this instruction helpful
The unit had power, but the controls would not work. The "Clean" light was blinking. I first replaced the control unit, no help. I then used the "Just Ask" and was told the problem was the heating element and/or the Hi-Temp thermostat. I replaced both those and used the re-set code pushing the "Hi-Temp/Air Dry, Hi-Temp/Air Dry" buttons. That did it. Easy parts to locate and replace. It took longer pulling the unit out and putting it back than it did to replace the parts.

dishwasher cut off during drying cycle

  • Customer: pauline from gloucester VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 33 of 36 people found this instruction helpful
After replacing the thermal fuse 5 times i noticed the new packaging came with a terminal block on then fuse harness. PLEASE USE THIS. It is a must, it supposedly is acting as some type of heat sink or something for added protection. Used the unit on all cycles now and works great. Just follow fuse instructions precisely. Hope it helps.

Started as noise when running, but NOT when filling

  • Customer: David from Chester NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 32 of 34 people found this instruction helpful
I initially thought the pump assembly was dying (or was damaged by a piece of glass or something that had gotten into the pump. I priced the parts and decided I wasn't sure the unit was worth it. But the dishwasher was also not cleaning well, and was leave soap on the dishes. Turned out the water inlet valve was intermittently failing to open. Using the troubleshooting guide (both downloadable and inside the bottom panel) was no help. I just checked and saw that there was power going to the valve when it did not open: diagnosis made. Step 1: turn off water to dishwasher. Step two: remove bottom panel. Step 3, place towels under dishwasher. Step 4, disconnect water line from elbow screwed into inlet valve. Step 5: remove inlet valve screw with nut driver and slide valve sideways and back to remove. Step 6: slide clamp on hose to dishwasher away from valve using pliers. Some work involve with sliding hose off the valve (careful, the hose is accordioned plastic) Step 7: remove elbow from inlet valve (this required a visegrip to hold the narrow nut surface on the valve and a wrench to turn the elbow). Step 8: apply Teflon tape to elbow and screw into new inlet valve. Step 9: install hose to dishwasher and return clamp to hold hose in place. Step 10: reinstall valve by placing tongues into grooves and sliding to the left, reinstall screw. Step 11: tighten elbow with wrench, now that valve is held in place. Step 12: reinstall water line. Step 13: turn on supply line and check for leaks

Dishwasher dispenser did not open

  • Customer: Jonathan from Keizer OR
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 25 of 26 people found this instruction helpful
Before starting the repair, I turned off electrical power to the dishwasher at the circuit breaker.

Instructions for removing the door cover panel were included in my dishwasher installation manual. The instructions were in a section for adding a custom door panel. For my dishwasher, this only required removing six screws using a Torx (star shaped) driver, size T15. I found it possible to support the door cover by myself with a knee under one side and one hand wrapped around the opposite side, but another person would be helpful.

The electrical connector to the dispenser has a small tab to lock it in place. I gently pried the tab back a *little* and pulled out the connector.

There are six screws holding the dispenser in place. In this case, they were 5mm hex head screws. The screws hold a metal bracket in place and a vinyl flap is sandwiched between the bracket and the inner door panel. The vinyl flap has three holes, with two of the screws passing through the left and right holes, and the middle hold goes over a plastic tab on the dispenser.

After removing the bracket and vinyl flap, I found that there were two metal tabs holding the dispenser in place. These tabs are part of the door sheet metal. Gently prying them back a *little* released the dispenser (which would have fallen out if I hadn’t kept a hand on it).

I pushed the new dispenser through the opening until it clicked into place with the metal door tabs holding it. Then I put the vinyl flap in place with the middle hole over the plastic tab on top of the dispenser, and put the metal bracket over that and attached with the hex head screws.

Next, I reconnected the electrical wire to the dispenser, installed the door cover panel, turned on power at the circuit breaker, and tried a wash cycle. The new dispenser works great!

No water out the spray arms; first thing you'll notice is the top rack not getting clean.

  • Customer: Brian from Inola OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 25 of 27 people found this instruction helpful
Took racks out, loosen screw on top and back then twist feed tube to right and whole assembly can be removed. Now you should be able to see some torx screws; remove those and then remove the piece they were holding down, from there you'll see another screw, remove it and the piece and so on until there are no more screws. Now there is the food chopper cover that needs to be removed; mine was stuck there. You should notice some ribs underneath that allow the water to be sucked in while keeping really big pieces out; I got a pair of channel-locks, opened them all the way and was able to slip one of the pieces under the cover and pull straight up, once off you will see the chopper covvered in food. I cleaned mine off and it looked good, but when I put it back and stuck my finger down teh discharge tube and turned the pump, the chpper did not turn. when I put the new one in and did the same test it did turn. If the chopper is still fits in the slot, it can be cleaned and put back and work for several washes while the part is shipped. I went ahead and changed the check valve since I had it opened which is just to the right of the chopper(all you can see is a little slit and some black rubber). Use some needle nose and pull it out. I would not do this unless you plan on changing it, I pulled mine out to look at it and when I put it back so I could order the parts the dishwasher never drained properly. When you compare a new one with an old one you will see what I mean, you can drop a new one right in but the old one you will have to force in (gets water logged over time and expands). This job is very easy and a lot cheaper than a new DW...and your wife will be impressed, so do not be intimidated.

Failed diagonistics test for OWI sensor

  • Customer: Mark from Lancaster NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 29 of 41 people found this instruction helpful
Pulled the dishwasher out from the counter, on the lower right hand side, about mid way back there is a bundle of all yellow wires, follow that to the sensor which mounts into the bottom of the wash tub. The sensor is easily removed by grasping it by hand and turn it about a half turn (can't remember which direction). It then just pulls out. Disconnect the wire bundle by pushing on the retaining clip and the install is the reverse.

Spring on soap dispenser failed + jetdry cap melted

  • Customer: Eric from San Francisco CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 24 of 27 people found this instruction helpful
To replace the soap dispenser you need to take off the front of the door, which requires removing about 12 torx screws - of 2 different lenghths (so keep track). Then the soap dispenser is held in place with 6 very small 4mm hex screws (why they used these instead of normal phillips??). Both my hex sets stopped at 5mm, so I had to go get one. Tool has to be narrow (not one that is flared) because the clearance between the screws and the unit is very tight. There is one small two-wire connector with a press-in connector that at first looked hard to pry off, but just grab it with channel-lock and it will just come off. Remember which way the wires are facing (ie. up or down). Be sure to note how the vinyl flap (that covers the back of the dispenser) attaches, then pull out the old one. Once the new one is in, the hardest part is putting the door cover back on. I'd advise having an extra set of hands. Made it much easier.

Power to dish washer, but no power to any LED's or power buttons.

  • Customer: Tracy from Westerville OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 24 of 28 people found this instruction helpful
Very easy to install the new B Metal Fuse. Removed torx head screws holding the outer door panel on the dish washer. Removed the fuse and two wires connected to the fuse. Inserted the new fuse in the holder and plugged the two wire connectors back
on. Installed the outer door panel back on, turned the breaker back and the machine powered back up. Very easy install and saved a service call. Total repair cost $24

Borke the spinner off with dishes that were too tall. (Oops!)

  • Customer: Stephen from Leavenworth KS
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 22 of 22 people found this instruction helpful
1. Put a towel over the bottom of the machine. (In case you drop the screw... duh!)

2. Remove the top screw.

3. Replace the snap pin (pointy end DOWN.)

4. Snap the spinner in place.

5. Replace the screw. (Or go to the hardware store to replace the screw you dropped into the bottom of the dishwasher. Dashitall!)

Dishes still dirty after full cycle. problem developed gradually over 2 week period

  • Customer: Jeff from Vallejo CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 23 of 26 people found this instruction helpful
Several hours to diagnose problem: Removed all the plastic water distribution tubes to top rack and found no blockages. removed lower water jets, drain screens using star driver on 6 screws. still could find now blockages. decided problem had to be in pump mounted below unit so completely disconnected unit and removed from under counter. Upon removing lower plate below door I discovered a plastic pouch containing an excellent trouble shooting guide with complete dis-assembly instructions and parts breakout diagrams with P/N listings! First thing I discovered from this was that the chopper assembly was hiding under a plastic cover just under the filter screen I had already removed. The trick was to press down on the right side of the plate to get it to pop up and reveal the chopper. The whole chopper assembly slides out without tools. I found the strainer plate behind the chopper blade totally plugged as the blade had broken off the plastic drive shaft because the retaining knob on the end of the shaft had broken off. I was able to drill and tap the shaft and install a SS machine screw with washer to reassemble the chopper blade on the shaft. Not expecting this "Joe Maggee" repair to last more than a few cycles I went online with the P/N and googled PartSelect. Placed the order and chose std delivery over 2day or next day since I expected the repair to last for the week. I put everything back together and the first load came out perfect! This was Sunday afternoon. Tuesday the part arrived at my doorstep! 15 minutes and the new part was in. My "Joe Maggee" repair is now in the junk drawer awaiting the next pistachio shell that gets run through the washer.

touch pad would not light up

  • Customer: greg from ozone park NY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 33 of 59 people found this instruction helpful
open door remove 8 allen screws

change circuit board 6 wire plugs

Pump Motor fwd bearing worn out

  • Customer: Thomas from Massapequa NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 21 of 23 people found this instruction helpful
My dishwasher motor was getting very noisy lately and finally died altogether. (the fwd bearing and seals had worn out. There was a small pile of what looked like white sand under the motor from the wear) I removed the dishwasher from the counter after turning off the power at the breaker box. I then turned the dishwasher on its side. The pump motor is removed by first removing the electrical connector, then loosening the retaining bolt and twisting the motor counterclockwise about a quarter turn. The gasket required a little force to become unseated from the housing but not to bad. Wiggle and pull! Be sure to take a look at the alignment at this point to facilitate reinstallation.To install the new motor, align the mark on the impeller(small delta) with the mark on the motor. Insert Motor into housing and turn clockwise one quarter turn till retaining bolt hole is aligned. Install retaining bolt. Be sure to note the position of the stainless steel screen where you insert the motor. Place it back in position before installing the pump if it is disturbed. I lubed the oring with vaseline prior to install also. The new oring was diffrent and did not feel very tight when i installed , but there were no leaks and the dishwasher is running like new. Partselect had the part at my door the next day with no upgrade in shipping charges and I will use them in the future. This forum helped me choose them and made the task easier to do. Hope this helps you as well.

Broken catch on soap dispenser door

  • Customer: W. C. from San Rafael CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 21 of 26 people found this instruction helpful
1. Removed six screws securing outer panel to dishwasher door.
2. Removed outer panel which exposed back of dispenser.
3. Remover six screws holding dispenser.
4. Removed dispenser.
5. Installed new dispenser.
6. Replaced six screws.
7. Reattached electrical connection to dispenser relay.
8. Reinstalled outer panel with six screws.
All Instructions for the GU2700XTSB1
16-30 of 467