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GU2700XTSB1 Whirlpool Dishwasher - Instructions

All installation instructions for GU2700XTSB1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2700XTSB1
16-30 of 467
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Unit Wouldn't Work. "Clean" Light Blinking

  • Customer: PAUL from ESTES PARK, CO
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 58 of 79 people found this instruction helpful
The unit had power, but the controls would not work. The "clean" light was blinking. I first replaced the control unit, no help. I then used the "just ask" and was told the problem was the heating element and/or the hi-temp thermostat. I replaced both those and used the re-set code pushing the "hi-temp/air dry, hi-temp/air dry" buttons. That did it. Easy parts to locate and replace. It took longer pulling the unit out and putting it back than it did to replace the parts.

Top rack not cleaning the dishes properly.

  • Customer: Ben from Lake Zurich, IL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 49 of 55 people found this instruction helpful
I first thought I may have a defective water feed tube that runs from the bottom of the dishwasher tub aolng the back to the top. This is what the top rack sprayer plugs into to get water.

This was easily replaced by uncliping the feed tube by the two clips, one on the top of the tub and one in the back. You then give the feed tube a twist clockwise about 45 degree (relative to the bottom of the dishwasher). This will remove the feed tube and bottom sprayer.

However, this didn't fix the issue.

I then replaced the pump/motor. This is done by uninstalling the dishwasher and flipping it onto it's back so you can look at the bottom of the dishwasher. There is an electrial connector on the right side that needs to be disconnected. The motor is help on by one bolt in the back and a socket wrench with extender will be needed to get to it. Once the bolt is removed, and motor needs to be twisted about 45 degress so it feels "loose". Then you need to pull straight down and the motor will come off.

Just reverse all the steps to install the new motor.

But that didn't fix the issue either.

Come to find out, the problem I was having was the grinder screen was so gummed up with paper, the grinder broke and water was not getting through the screen. Here is how you replace the grider (which was the true fix to the problem).

- Remove the feed tube like I listed above. You DO NOT need to uninstall your dishwasher.

- Use a Torx driver to remove the three visible bolts on the bottom of the washer tub.

- Pull up on the plastic piece you just removed the screws to remove it.

- Use a smaller sized Torx driver to remove the one screw from the Grinder plate. Once you have the screw off, use a pair of pliers to pull straight up on post sticking straight up on the grinder housing.

-You can now see the grinder. Pull the screen and grinder assembly out. If it is still intact, just clean it and replace it back into its groove. If it is in pieces, it is destroyed and buy a new one.

- Reverse all the steps to put the dish washer back together.

This screen that fits into the groove was jammed up with paper and was causing my my issues. Once I placed this the macine worked great.

Started as noise when running, but NOT when filling

  • Customer: David from Chester, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 40 of 42 people found this instruction helpful
I initially thought the pump assembly was dying (or was damaged by a piece of glass or something that had gotten into the pump. I priced the parts and decided I wasn't sure the unit was worth it. But the dishwasher was also not cleaning well, and was leave soap on the dishes. Turned out the water inlet valve was intermittently failing to open. Using the troubleshooting guide (both downloadable and inside the bottom panel) was no help. I just checked and saw that there was power going to the valve when it did not open: diagnosis made. Step 1: turn off water to dishwasher. Step two: remove bottom panel. Step 3, place towels under dishwasher. Step 4, disconnect water line from elbow screwed into inlet valve. Step 5: remove inlet valve screw with nut driver and slide valve sideways and back to remove. Step 6: slide clamp on hose to dishwasher away from valve using pliers. Some work involve with sliding hose off the valve (careful, the hose is accordioned plastic) Step 7: remove elbow from inlet valve (this required a visegrip to hold the narrow nut surface on the valve and a wrench to turn the elbow). Step 8: apply Teflon tape to elbow and screw into new inlet valve. Step 9: install hose to dishwasher and return clamp to hold hose in place. Step 10: reinstall valve by placing tongues into grooves and sliding to the left, reinstall screw. Step 11: tighten elbow with wrench, now that valve is held in place. Step 12: reinstall water line. Step 13: turn on supply line and check for leaks

Lost dishwasher brackets

  • Customer: Judith from Essex, MA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 47 of 63 people found this instruction helpful
I called an experienced plumber, who balanced and installed my new dishwasher properly, using the brackets I ordered from Parts Select, after an INEXPERIENCED plumber had tossed the factory-provided mounting brackets out with the shipping carton. Relief!

dishwasher cut off during drying cycle

  • Customer: pauline from gloucester, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 39 of 42 people found this instruction helpful
After replacing the thermal fuse 5 times i noticed the new packaging came with a terminal block on then fuse harness. PLEASE USE THIS. It is a must, it supposedly is acting as some type of heat sink or something for added protection. Used the unit on all cycles now and works great. Just follow fuse instructions precisely. Hope it helps.

Failed diagonistics test for OWI sensor

  • Customer: Mark from Lancaster, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 36 of 51 people found this instruction helpful
Pulled the dishwasher out from the counter, on the lower right hand side, about mid way back there is a bundle of all yellow wires, follow that to the sensor which mounts into the bottom of the wash tub. The sensor is easily removed by grasping it by hand and turn it about a half turn (can't remember which direction). It then just pulls out. Disconnect the wire bundle by pushing on the retaining clip and the install is the reverse.

Dishwasher dispenser did not open

  • Customer: Jonathan from Keizer, OR
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 29 of 30 people found this instruction helpful
Before starting the repair, I turned off electrical power to the dishwasher at the circuit breaker.

Instructions for removing the door cover panel were included in my dishwasher installation manual. The instructions were in a section for adding a custom door panel. For my dishwasher, this only required removing six screws using a Torx (star shaped) driver, size T15. I found it possible to support the door cover by myself with a knee under one side and one hand wrapped around the opposite side, but another person would be helpful.

The electrical connector to the dispenser has a small tab to lock it in place. I gently pried the tab back a *little* and pulled out the connector.

There are six screws holding the dispenser in place. In this case, they were 5mm hex head screws. The screws hold a metal bracket in place and a vinyl flap is sandwiched between the bracket and the inner door panel. The vinyl flap has three holes, with two of the screws passing through the left and right holes, and the middle hold goes over a plastic tab on the dispenser.

After removing the bracket and vinyl flap, I found that there were two metal tabs holding the dispenser in place. These tabs are part of the door sheet metal. Gently prying them back a *little* released the dispenser (which would have fallen out if I hadn’t kept a hand on it).

I pushed the new dispenser through the opening until it clicked into place with the metal door tabs holding it. Then I put the vinyl flap in place with the middle hole over the plastic tab on top of the dispenser, and put the metal bracket over that and attached with the hex head screws.

Next, I reconnected the electrical wire to the dispenser, installed the door cover panel, turned on power at the circuit breaker, and tried a wash cycle. The new dispenser works great!

Borke the spinner off with dishes that were too tall. (Oops!)

  • Customer: Stephen from Leavenworth, KS
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 29 of 30 people found this instruction helpful
1. Put a towel over the bottom of the machine. (In case you drop the screw... duh!)

2. Remove the top screw.

3. Replace the snap pin (pointy end DOWN.)

4. Snap the spinner in place.

5. Replace the screw. (Or go to the hardware store to replace the screw you dropped into the bottom of the dishwasher. Dashitall!)

Needed to replace orginal rack track stop

  • Customer: Dennis from Worthington, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 35 of 48 people found this instruction helpful
The OEM part sells for $28. PartSelect also offers an alternative for $4.95. Both OEM and alternative versions are made of pressed plastic with no moving parts. They both do the same job. The cheaper alternative worked well and actually installs much easier than the original part. I recommend purchasing the cheaper alternative.

Power to dish washer, but no power to any LED's or power buttons.

  • Customer: Tracy from Westerville, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 31 of 38 people found this instruction helpful
Very easy to install the new B Metal Fuse. Removed torx head screws holding the outer door panel on the dish washer. Removed the fuse and two wires connected to the fuse. Inserted the new fuse in the holder and plugged the two wire connectors back
on. Installed the outer door panel back on, turned the breaker back and the machine powered back up. Very easy install and saved a service call. Total repair cost $24

No water out the spray arms; first thing you'll notice is the top rack not getting clean.

  • Customer: Brian from Inola, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 28 of 30 people found this instruction helpful
Took racks out, loosen screw on top and back then twist feed tube to right and whole assembly can be removed. Now you should be able to see some torx screws; remove those and then remove the piece they were holding down, from there you'll see another screw, remove it and the piece and so on until there are no more screws. Now there is the food chopper cover that needs to be removed; mine was stuck there. You should notice some ribs underneath that allow the water to be sucked in while keeping really big pieces out; I got a pair of channel-locks, opened them all the way and was able to slip one of the pieces under the cover and pull straight up, once off you will see the chopper covvered in food. I cleaned mine off and it looked good, but when I put it back and stuck my finger down teh discharge tube and turned the pump, the chpper did not turn. when I put the new one in and did the same test it did turn. If the chopper is still fits in the slot, it can be cleaned and put back and work for several washes while the part is shipped. I went ahead and changed the check valve since I had it opened which is just to the right of the chopper(all you can see is a little slit and some black rubber). Use some needle nose and pull it out. I would not do this unless you plan on changing it, I pulled mine out to look at it and when I put it back so I could order the parts the dishwasher never drained properly. When you compare a new one with an old one you will see what I mean, you can drop a new one right in but the old one you will have to force in (gets water logged over time and expands). This job is very easy and a lot cheaper than a new DW...and your wife will be impressed, so do not be intimidated.

dishwasher leaked from left side of door

  • Customer: Russell from Bellevue, WA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 25 of 26 people found this instruction helpful
As I pulled out the old rubber gasket I noticed there was a flat side and a curved side, this is how the new one must go. When I put in the new gasket in I just made sure the flat side (faced out) and it really was very simple. It just fits inside a grove, very easy to install. I compared the to parts (old and new) they were exactly the same shape and length.
I was very impressed with the web site navigation and layout. I was able to zoom in on pictures of the part and there were exact measurements of dimensions.

Pump Motor fwd bearing worn out

  • Customer: Thomas from Massapequa, NY
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 25 of 28 people found this instruction helpful
My dishwasher motor was getting very noisy lately and finally died altogether. (the fwd bearing and seals had worn out. There was a small pile of what looked like white sand under the motor from the wear) I removed the dishwasher from the counter after turning off the power at the breaker box. I then turned the dishwasher on its side. The pump motor is removed by first removing the electrical connector, then loosening the retaining bolt and twisting the motor counterclockwise about a quarter turn. The gasket required a little force to become unseated from the housing but not to bad. Wiggle and pull! Be sure to take a look at the alignment at this point to facilitate reinstallation.To install the new motor, align the mark on the impeller(small delta) with the mark on the motor. Insert Motor into housing and turn clockwise one quarter turn till retaining bolt hole is aligned. Install retaining bolt. Be sure to note the position of the stainless steel screen where you insert the motor. Place it back in position before installing the pump if it is disturbed. I lubed the oring with vaseline prior to install also. The new oring was diffrent and did not feel very tight when i installed , but there were no leaks and the dishwasher is running like new. Partselect had the part at my door the next day with no upgrade in shipping charges and I will use them in the future. This forum helped me choose them and made the task easier to do. Hope this helps you as well.

Spring on soap dispenser failed + jetdry cap melted

  • Customer: Eric from San Francisco, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 25 of 28 people found this instruction helpful
To replace the soap dispenser you need to take off the front of the door, which requires removing about 12 torx screws - of 2 different lenghths (so keep track). Then the soap dispenser is held in place with 6 very small 4mm hex screws (why they used these instead of normal phillips??). Both my hex sets stopped at 5mm, so I had to go get one. Tool has to be narrow (not one that is flared) because the clearance between the screws and the unit is very tight. There is one small two-wire connector with a press-in connector that at first looked hard to pry off, but just grab it with channel-lock and it will just come off. Remember which way the wires are facing (ie. up or down). Be sure to note how the vinyl flap (that covers the back of the dispenser) attaches, then pull out the old one. Once the new one is in, the hardest part is putting the door cover back on. I'd advise having an extra set of hands. Made it much easier.

Leaking water near front of Dishwasher

  • Customer: Jeffory from McDonough, GA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable)
  • 26 of 31 people found this instruction helpful
This was an easy repair. The leak was around the solenoid of the inlet valve and thus the assembly needed replacement. Turn off the water. Take the screws that secure it to the cabinet out. Pull the dishwasher out where you can tip it on its side. (you might get someone to help you hold it tipped. Disconnect the water line (copper) and the inlet hose (just clipped on)and the electric connection.
Take one screw out that holds the valve assembly in place and remove the valve assembly.
Put the new assembly in as the reverse procedure. Make sure to use plumbing tape on the threads to the copper water connection so that you wont have a drip leak when its tightened.
All Instructions for the GU2700XTSB1
16-30 of 467