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Models > GU2700XTSB1 > Instructions

GU2700XTSB1 Whirlpool Dishwasher - Instructions

All installation instructions for GU2700XTSB1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2700XTSB1
61-75 of 467
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soap dispenser door stayed open

  • Customer: Shirley from Park Ridge, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Socket set, Wrench (Adjustable), Wrench set
  • 11 of 13 people found this instruction helpful
Soap dispenser unit could have been repaired by pushing the plastic arm back home and adding two drops of instant glue to keep the plastic shaft in proper place. Didn't need to purchage a new unit.

dishwasher wasn't cleaning well

  • Customer: Robert from Katy, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required:
  • 10 of 10 people found this instruction helpful
Pulled everything out the front, and dug down to find a thrashed chopper assembly (like a little garbage disposal). The previous owner just tossed anything in; pop tops, plastic cutlery, etc.
Didn't pay attention to the exact installation of the chopper as I pulled it out, but, it turns out that it only goes in one way.
Used pictures and instructions I found online as a guide and didn't have any issues.
Replaced the check valve because it isn't expensive and I was in the neighborhood.

Heater element had shorted out and began to smoke

  • Customer: James from McCordsville, IN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 16 people found this instruction helpful
I released the heater element from the clips on the bottom of the waaher tub. I pulled the unit out from the wall and disconnected power. There are two slip on wire terminals on each end of the heater element accessible from the back that need to be removed. One of them was badly rusted from leaking water, which had caused the short, and had to be replaced. These terminals and the crimping tool to install them are available at any home center. I removed and discarded the old plastic nuts since one of them was damaged by arching from the short circuit. Moving around to the front of the dishwasher, I removed the old heater and installed the new one. I had ordered new rubber washers, but the new heater came with them already installed. Since one of the old ones failed and caused the leak, they are a good thing to keep around as spares anyway. I installed the new nuts and tightened them to enough to ensure that the washers made a good seal. I reconnected the wire terminals to the heater, reconnected power and moved the unit back into place. The circuit opening when the heater failed caused a "call for service" error and the controller would not allow the unit to run. You will know you have this by the "CLEAN" LED flashing seven times. Clear the diagnostics by pressing the buttons for "HEATED DRY", "NORMAL", "HEATED DRY", "NORMAL" and after the controller resets, the dishwaher is ready to run. It's worked like new ever since.

No Power

  • Customer: Rodger from Wilmette, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 12 of 16 people found this instruction helpful
The first thing I did to repair my diswasher was call a repair company. They wanted $175.00 just to look at it, so I scheduled an appointment. Then, I did an internet search for dishwasher repair. I learned about bi-metal fuses, and how to check them. I found my bi-metal fuse was bad, so I ordered a new one through parts select. My part arrived in two days. I installed it easily, and the dishwasher worked. Finally, I canceled the repair appointment.

Dishwasher was making a loud noise during the wash cycle and it was getting worse with time. The bearing nearest the pump impeller was failing.

  • Customer: Jeff from Madison, AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 10 of 11 people found this instruction helpful
Disconnect the water supply, the drain line, and the two screws that go up into the cabinet frame, then pull the dishwasher out from under the counter. Tip the unit onto it's face and the main pump/motor is facing up. Turn off the power then unplug the electrical connector from the motor. Remove the single bolt at the base of the motor then turn the whole motor ~1/4 turn counter-clockwise. A firm pull will remove the motor/pump at this point.
The new motor/pump has a new seal. See that the arrows on the pump volute and the motor frame are lined up before inserting into the housing. The new motor/pump slides into the housing easily and a 1/4 turn clockwise will pull it in tight. Re-install the locking bolt and revers the rest of the steps to get running again.

The soap dispenser would not work

  • Customer: JOHN C. from GIG HARBOR, WA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 11 of 14 people found this instruction helpful
After reading other posts I opened the dishwasher door put a support underneath it. Knowing that all the screws were not the same I carefully unscrewed them and placed them on a towel in order of extraction. After all the screws were taken out, I lifted the door up gently and lifted it out of its place and put it aside. Now I could see the hex screws holding in the soap dispenser. I then unscrewed the screws and place the frame aside. Next I gently pulled the electrical connector to the dispensing unit off. After locating a snap tab on top on the left hand side and one underneath on the right hand side, I gently lifted the tab and the dispenser unit moved slightly forward. After gently prying the lower tab on the right hand side the dispensing unit was loose. I just reversed the process to put things back together. I was not necessary to have any help taking things apart but it was very helpful having a second set of hands when we put it back together. Lining up the screws for the door was much easier with two people. After installation, I started the dishwasher to check for leaks. Everything was fine. Very satisfied to be able to repair/replace this unit without calling a tech. If you can change a spark plug on a lawnmower you can replace a soap dispenser on a dishwasher such as mine. Very quick delivery from parts source. Thank you.

Dishwasher wouldn't heat water or dry dishes

  • Customer: Philip from Sugar Land, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 10 of 11 people found this instruction helpful
Disconnected the power and hot water supply.
Removed mounting screws under the counter, and the lower panel screws to expose the leveling screws.
Backed the leveling screws up so that the unit would slide out more easily
Walked the unit out to where I could reach the back side.
Disconnected the two power wires from the heater coil (slide off)
Unscrewed the plastic nuts holding the heater in place and removed the heater coil.
Replaced the heater coil and nuts.
Reversed the process above to install.

dishes in the upper rack were not clean

  • Customer: mike from erlanger, KY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 10 of 12 people found this instruction helpful
it was really easy i removed the lower spray arm then
i removed the four hex head screws that hold on the
fine mesh screen then i pulled out the plastic insert
which exposed the cover to the chopper assembly
removed a smallhex head screw pulled off thecover
and there was the chopper and checkvalve replaced
both with a new one and the dishwasher works like
new thanks a lot im sure a service call would have cost over a hundred dollars

upper spray arms were not working

  • Customer: Robert from Upland, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 10 of 12 people found this instruction helpful
Discovered through internet that it may be a bad chek-valve, Opened washer up and removed inside covers. Actually found that the chopper assembly was bent and non-functional. Ordered new assembly plus ordered a new check valve since the other was 8 years old. replaced both at the same time. Dushwasher works like new once again.

R Draper

motor was very loud...........bearings in motor were beyond repair

  • Customer: Mark from Plymouth, WI
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 15 of 27 people found this instruction helpful
Replace motor/pump assembly

original plastic fasteners on the rack adjusters wore out and broke

  • Customer: Frank from Oswego, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 11 of 15 people found this instruction helpful
removed old rack adjusters by prying remaining fasteners with a screwdriver, then installed new ones with steel screws. Very simple, and adjusters are better than new now.

dispenser door broken

  • Customer: Michael from Boca Raton, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 13 of 21 people found this instruction helpful
very easy, thank you for your quick service

I did not lock the cap good enough and it fell off and melted

  • Customer: Crystal from Stansbury Park, UT
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 9 of 10 people found this instruction helpful
I just placed the cap back on, it worked great, fit fine and so glad I found this part. I was thinking of ways to McGyver it, thinking it would be impossible to find a new part. Glad i fount this site and the part.

My dishes were not being cleaned

  • Customer: Molly from Huntsville, AL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 9 of 10 people found this instruction helpful
I looked up the most common problem with this model and it was the chopper assembly. I removed everything down to this. Sure enough, mine was broken off and the screen was completely clogged with debris. It was not difficult to replace, but it did take me a few minutes to slide it in to place. Ladies, you can do this. No need to call a repairman! Look up the repair manual and see where the assembly is. I had no idea it was even there. My dishes are spotless now.

Top Rack Would not Clean Properly

  • Customer: Ben from Lake Zurich, IL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 9 of 10 people found this instruction helpful
1) Remove the racks

2) Unattach the feed tube the runs from the bottom of the dishwasher tub along the back to the top (this is the grey plastic tube that the top rack sprayer plugs into). This is done by unclipping the tube in two places, one stainless clip is in the back of the tub and one stainless clip is on the top of the tub.

3) After the tube is loosened from the clips, give the tube a 45° twist clockwise (relative to the bottom of the tub) and then pull up. This should remove the entire feed tube and bottom sprayer assembly.

4) There are now 4 stainless steel torx screws visible on the bottom of the tube. Remove the screws using a torx driver. Remove the grey plastic "gear looking" piece that was held in by the screws by pulling straight up.

5) On the left hand side of the tub you will see one more (smaller) torx screw. Remove this screw and then with a pair of plyers, give the housing piece that was held on with the screw a tug straight upwards. There is a post sticking straight up that will help you do this.

6) The grinder assembly is now visible, and in my case, completely jammed with paper. Pull the grinder and screen out of the groove it is sitting in.

7) Place the new grinding and screen into the groove. The grinder blade will have to be pull back (toward you) so the grinder coupling teeth can properly engage with the motor coupling teeth. This may take some fiddling.

8) once the grinder is installed, reverse all the steps starting at step 5.
All Instructions for the GU2700XTSB1
61-75 of 467