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GU2400XTPS1 Whirlpool Dishwasher - Instructions

All Instructions for the GU2400XTPS1
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Dishwasher not responding.
First I checked the power supply and noticed the breaker was not tripped. Confirmed the unit was getting power. I then downloaded a parts breakdown from the Kitchen Aid website and noticed there was a fuse mounted in the control section. Using my digital multimeter I confirmed there was no continuity through the fuse. I then ordered the part, installed it and washed a load of dishes:-)
Parts Used:
Fuse Kit
  • William from North Providence, RI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
59 of 64 people found this instruction helpful.
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Borke the spinner off with dishes that were too tall. (Oops!)
1. Put a towel over the bottom of the machine. (In case you drop the screw... duh!)

2. Remove the top screw.

3. Replace the snap pin (pointy end DOWN.)

4. Snap the spinner in place.

5. Replace the screw. (Or go to the hardware store to replace the screw you dropped into the bottom of the dishwasher. Dashitall!)
Parts Used:
Spinner Kit
  • Stephen from Leavenworth, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
47 of 48 people found this instruction helpful.
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Water would not drain, upper rack position couldn't be changed
Pulled out dishwasher after checking the air gap, etc. Washer would marginally pump out water and could hear motor running on drain cycle. Usual mess from water draining out of hoses.

Ohmed drain motor at 24ohms, should be 16.3 ohms from repair manual. Noted check valve, a rubber flapper, was canted out from sealing surface.

New motor ohms at 24 ohms, installed new motor prophylactilly. Installed new flapper valve through the sump. Washer checked okay for drain cycle.

Feed tube assembly was ordered as upper rack flapper valve was worn into open on upper position due to normal use. Feed tube spinner was small, so the rubber flapper was scavenged from the new assembly and used on the old feed tube assembly.
Parts Used:
Water Supply Tube Sump Pump Check Valve Drain Pump- 60Hz 120V
  • John from Mountain View, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
57 of 85 people found this instruction helpful.
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Drain hose was leaking.
Switched circuit breaker off.
Removed kick panel.
Removed the dishwasher from counter.
Disconnected drain hose from the pee trap.
Disconnected drain hose from pump.
Installed new drain hose.
Reinstalled dishwasher in counter.
Connected hose at the pee trap.
Turned power back on. test for leaks by running a cycle.
Reinstalled kick panel.
Parts Used:
Drain Hose Drain Hose
  • Jason from Lugoff, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
51 of 67 people found this instruction helpful.
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Upper rack was not getting clean/lower rack was hit or miss
First let me tell you I am not a "handyman". I am a 50 year old housewife who was determined not to shell out $$$ if I could help it. I researched on the internet what could be the problem...it was more than likely the chopper assembly. I found a youtube video that showed how to get to the chopper assembly. So I removed the racks by dislodging the end clips. Next I took the bottom tub sprayer off by holding the middle with my fingers and turning the blade counter clockwise. Next, I unscrewed the line that ran in the back and up to the top sprayer (I only removed the one screw so I could slide it to the right slightly so I could remove it from the connector at the bottom and it revealed four screws that needed to come out of the mesh cover. After removing that there is one more screw that comes out of the shroud that covers the chopper assembly. I cleaned the area removed the chopper assembly (totally gunked up) and replaced it with the new one I purchased here...(lightening fast shipping btw!!...Yea! for PartsSelect.com....you guys rock!) I checked for gunk in the rubber valve assembly, super easy to remove/replace. Vacuumed standing water with my shop vac to get any errant noodles and food bits and reassembled all of the housing and lines in reverse order. Before I ran my dishwasher I put some clean water in the bottom...just poured about 32 oz in. Whether you need to or not....I don't know but figured it wouldn't hurt. IT WORKED LIKE A CHAMP! Super clean dishes again!! I felt so empowered and the whole thing cost me less than 20 bucks! Listen ladies....and men....this is super easy....If I can do it....any one can!
Parts Used:
Chopper Assembly
  • Rebecca from Crawford, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
44 of 47 people found this instruction helpful.
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Dispenser worked intermittently
First, I brought in my electric screwdriver and torx bit set. The screws holding the door are torx type. I removed the screws holding the door cover allowing access to the (6) hex head screws holding the dispenser in place. Raising the plastic flap covering the dispenser I removed the (2) electrical plugs from the solenoid. Using my elec/screwdriver and a 3/16" socket I quickly removed the old dispenser.
I cleaned the gasket area with some 409 and a paper towel and slid the new dispenser into place. I used a 3/16" nutdriver to tighten the screws. I tightened the screws in a cross pattern in (3) stages so as not to squeeze the gasket out of position. Screw slowly and the screws will bottom out when the proper gasket tension has been achieved, don’t over tighten.
I closed the door and ran the dishwasher in rinse cycle checking for leaks. After a couple of minutes and no leaks I pushed the cancel and drain button. I folded the plastic cover back down over the dispenser and reinstalled the outer door cover tightening all screws with my electric screwdriver and torx bit. I opened the door and filled the rinse dispenser.
We've used the dishwasher several times since the repair and the dispenser has worked fine.
Parts Used:
Detergent and Rinse Aid Dispenser
  • ROY from PHILPOT, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
44 of 53 people found this instruction helpful.
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Pump Motor fwd bearing worn out
My dishwasher motor was getting very noisy lately and finally died altogether. (the fwd bearing and seals had worn out. There was a small pile of what looked like white sand under the motor from the wear) I removed the dishwasher from the counter after turning off the power at the breaker box. I then turned the dishwasher on its side. The pump motor is removed by first removing the electrical connector, then loosening the retaining bolt and twisting the motor counterclockwise about a quarter turn. The gasket required a little force to become unseated from the housing but not to bad. Wiggle and pull! Be sure to take a look at the alignment at this point to facilitate reinstallation.To install the new motor, align the mark on the impeller(small delta) with the mark on the motor. Insert Motor into housing and turn clockwise one quarter turn till retaining bolt hole is aligned. Install retaining bolt. Be sure to note the position of the stainless steel screen where you insert the motor. Place it back in position before installing the pump if it is disturbed. I lubed the oring with vaseline prior to install also. The new oring was diffrent and did not feel very tight when i installed , but there were no leaks and the dishwasher is running like new. Partselect had the part at my door the next day with no upgrade in shipping charges and I will use them in the future. This forum helped me choose them and made the task easier to do. Hope this helps you as well.
Parts Used:
Circulation Pump and Motor
  • Thomas from Massapequa, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
40 of 43 people found this instruction helpful.
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dishwasher leaked from left side of door
As I pulled out the old rubber gasket I noticed there was a flat side and a curved side, this is how the new one must go. When I put in the new gasket in I just made sure the flat side (faced out) and it really was very simple. It just fits inside a grove, very easy to install. I compared the to parts (old and new) they were exactly the same shape and length.
I was very impressed with the web site navigation and layout. I was able to zoom in on pictures of the part and there were exact measurements of dimensions.
Parts Used:
Dishwasher Door Gasket with Strike - Black
  • Russell from Bellevue, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
39 of 40 people found this instruction helpful.
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Door will fall down after opening
unscrewed dishwasher from cabinet ...,moved out slightly....while door closed ...reached with long nosed pliers door spring pulled forward...and allowing white plastic part that fits through sleeve and fit new sleeve over it...pulled spring attaching white plastic part and pushed unit back to cabinet and replaced screws DONE.
Parts Used:
Friction Sleeve
  • Arthur from YORKTOWN HTS, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
38 of 44 people found this instruction helpful.
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no power to anything...shut off mid-cycle
I removed the 6 torx screws that hold the control panel on the top part of the door, from the inside, removed the large plastic cover from the control board, removed the 2 big wires that go to the thermal fuse...tested for continuity and foung the fuse faulty...ordered a new fuse kit, reversed the procedure and it works like new.
Parts Used:
Fuse Kit
  • James from Ventura, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
34 of 34 people found this instruction helpful.
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Dishes would not clean
Checked grinder and cleaned it several times, adjusted blades. Dishes would be clean for approx. 6 cycles, then would not clean. Placed dishwasher on its front and removed the motor. Removed grinder and impeller which I found to be worn so that the blades would not turn on the grinder which caused it to collect food particles. The impeller locks in easily.
Parts Used:
Impeller
  • Kathryn from Gordon, NE
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
37 of 43 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Clean light would not go out and blinked in intervals of 7 blinks, continuesly
It was very simple, no problems replacing the Electronic Board,. PARTS SELECT was very prompt in sending my order and I'm extremely impressed with their service. I would definately use them again.
Roy Langdon PS: I also saved about $100.00
Parts Used:
Electronic Control Board
  • Teresa from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
33 of 35 people found this instruction helpful.
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Detergent / Rinse Dispenser did not function. Detergent door would not close
Replacing the actual part was easy. Getting to it was the slightly difficult part. Here's how it went:
Remove the torex type screws surrounding the inner door - this was the easiest part. The screws came right out, but be careful. Removing the screws near the top (was controls) part will release the seaparate top part. Once you do that, it's only held by wiring, and you don't want that to break, so treat this part with care.
Remove the bolt screws holding the outer door to the inner door - so the inner white door containing the dispenser to be replaced, and the outer door separate, but are held together by these bolt screws. You need to remove these to separate the doors further giving you easier access to the dispenser. Some of these bolt screws were in challenging positions to reach.
Disconnect dispenser wiring and replace part - Remember where the wires go, so mark them before removing them. The part is held in by 6 bolt screws. Once removed, the part easily came out. Pop the new one in, screw the bolts in, plug the wiring back up.
Put all parts mentioned previously back together.

Now even though we gave the correct model # of our unit, the part sent did not match 100% what we replaced. There was an extra wire plugged to ours. The connector to plug it to does not exist on the new part. My assumption is this wire is for detection of rinse agent (illuminates a ligth on the front panel if empty) - so we just left this unplugged. The new part has a manual, visual gauge on it anyway which I prefer, so this was not a big deal. This is just warning for others that do this kind of thing.

All in all, it was a well worth it repair. $50 as opposed to $500 for a new unit and installation. We will definitely be looking to this site again for items we feel can be repaired. THANK YOU!
Parts Used:
Detergent and Rinse Aid Dispenser
  • Pamela from Saint Peters, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
32 of 36 people found this instruction helpful.
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replaced cap for the jet dry liquid
Sears could not supply us with the replacement cap for the dishwasher. We were saved by being able to get the cap here on your web page.Your web sight is like going into the garage and finding the part you saved up for many years that you knew you would need down the road.
Parts Used:
Rinse-Aid Dispenser Cap
  • Debby from Revere, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
32 of 38 people found this instruction helpful.
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All Instructions for the GU2400XTPS1
16 - 30 of 593