GSS20IEPHWW General Electric Refrigerator - Instructions

I started by Googling what causes a refrigerator to stop working. Step by step, I learned about a refrigerator components. Compressor, relay, capacitor, were good. Took the mother board out and noticed that portion of the back of it had blackened. I immediately remembered that we had two short power outages that day. Ordered the board through PartSelect- regular shipping. To my surprise I received the part in less than two days. Installed the mother board and cleaned up the area in 15 minutes. It's been 2 week since installation, and everything is good. FYI, now the refrigerator is on a 2150 Joules surge protector.

I watched the video and followed his instructions.

After replacing the Defrost Thermostat, Defrost Heater Assembly, and the Main Board, I concluded that the problem must be the Defrost Thermistor, which I replaced in less than 10 minutes and it fixed the problem! I cut the wires on the old thermistor and connected the new one after stripping the wires and taped the new connections with electrical wire. Fast and easy repair (the last part anyway ;).

Read a few of the comments then watched the video. The video is priceless. Doing this lets you know the tools you'll need and any problems you could run into and gives you all the confidence you need to get the job done.

I diagnosed on line. Watched the video on replacing the parts and that made it a very easy repair. Very clear instructions on the video I rate it an A+

Watched the video at the GE parts site. Followed the directions. It was easy.

I was intimidated by this repair(as I am with most repairs), because there were 2 possible problems. But being able to purchase both parts for $30 (including shipping) made it worth a try. Thanks to the instructional videos that were sent, the repair was much easier than I anticipated. For me, the hardest part was fitting my shoulders in the narrow freezer. Now the appliance works like a charm. This would have been a $150-$200 repair had I called a company to do it.

I tried to follow the video...it looked easy enough to do and would have been if the trim came off! I had to go to the reviewer who said to undo the 3 springs under the keypad (found on the white part behind the touchpad). I just took an eyeglass screwdriver and pushed up...it was easy to follow the solenoid installation video from there! If I can do it...anyone can! I'm a 65year old female.

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

Removed old ice maker, then screwed in new ice maker. Only thing that was a little difficult was to hold the auger motor, while trying to unplug the clipped in plug on the old ice maker. I could have used an extra pair of hands.

I followed the directions of the how-to video and completed job in less than 15 minutes and it solved the problem. It's been freezing like before.

First tried the temperature sensor. Unfortunately, that did not correct the problem. Replaced the main control board and that did the trick. Before the freezer would go down to -10 to -20 now to the normal -5 to -10 range. Both repairs were simple following the directions.

Replace refrigerator temp sensor but that didn't do it however found out that the defrost hearter was burned out replaced that and it works just fine. . A quick fix.

Very easy to order the part, perfect match, video was greatest help. Saved me over 200.00, what it would cost for a repair man Great place to get alliance parts.

Simply remove the two screws that release the slide. Remove the meat bin cover. With new slide, line up the holes in side wall and screw the slide into position. Check slide for rigidity. Replace the meat bin cover and slide the meat bin back into position. Done - simple fix.