Models > GSS20IEPHWW

GSS20IEPHWW General Electric Refrigerator - Overview

Get Parts and Repair Help for GSS20IEPHWW

If you know the refrigerator repair part you need, you can browse the list of all parts on the GSS20IEPHWW, or you can search by name or part description. You can also find your part by where it is located on the GSS20IEPHWW by selecting a section below. If you’re not sure which part you need, you can narrow your search by selecting a common symptom and we’ll show you the repair parts most likely to fix your refrigerator. We’ve also included any installation videos we have for GSS20IEPHWW parts. Installation instructions provided by other do-it-yourselfers will help guide you through your repair.

$9.20

Temperature Sensor

Also known as Thermistor. This part is used to sense the temperature in the cabinet.

$9.65

Defrost Thermostat

This part acts as a safety device against over heating in case of mechanical failure.

$29.00

Ice Bucket Auger

When activated, the auger rotates and pushes ice out of the bin through the chute to the user.

$6.20

Dispenser Door Assembly or Flapper

This part mounts in the ice dispenser. **** The crank no longer comes with this part. You can use original crank. The crank is sold separately depending on model number of appliance.

$151.68

Main Electronic Control Board

This board controls the operation of the unit. Note: This part has been updated by the manufacturer. It may differ in appearance but will function the same as the original.

$137.62

Ice Maker

Replacement icemaker kit - electronic. This kit includes a 4 pin round plug-in connector, 6 post plug-in connector, tube and fill cup.

$18.07

Drawer Slide Rail - Right Side

$32.75

Defrost Heater Harness Kit

This dual heater kit replaces the single heater. It's redesigned to use two heating elements for a better defrost cycle.

$15.92

Drawer Slide Rail - Left Side

When looking inside the fridge, this white drawer slide rail is located on the left side of the refrigerator. Rail ONLY.

$31.30

Dispenser Door Solenoid Assembly

This part is a possible option when ice door won't open or shut properly or when water is not dispensing.

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Plastic Auger blades broke in ice tray

  • Customer: Tim from Newport News VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 335 of 341 people found this instruction helpful
I used a digital camera and photographed the assembled unit and the metal blades before I started the repair. Then, I removed the top screw on the clear shield. Flip over ice tray and removed two Phillips screws on bottom. Exterior plastic white cover comes off next. The cover sides have hard push-in white plastic tabs. Push them in; pry up top cover with sm... read more

Defrost Heater blows out, refrigerator frosts up, then stops cooling

  • Customer: Stuart from Lynchburg VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 336 of 358 people found this instruction helpful
Disclaimer - if you aren't confident about doing this repair, call a repair specialist in. Also, take care not to damage the freezer coils as they have refrigerant in them that I'm told is harmful if it leaks. It may also be under pressure. The instructions that follow won't require you to touch the coils. There is no need to unplug the refrigerator or disco... read more

The refrigerator made continous "whooing" sounds that increased and decreased in pitch. Sounded like a ghost. Would keep us up at night. Also noticed that the heater was not heating under the evaporator coils.

  • Customer: John from Holly Springs NC
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 337 of 372 people found this instruction helpful
After checking the stories, the consensus of opinion was to change the mother board. I had a tremendous help from Tom Paone at quality@applianceeducator.com. He also told me to change the motherboard but to make sure that the coils were totally defrosted before starting up the refrigerator after changing the board.

Took off three nuts around the b... read more