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GSD5911D01BB General Electric Dishwasher - Instructions

All Instructions for the GSD5911D01BB
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Parts were old and worn out
The repair was easy. A couple turns of a screwdriver was all that was necessary to remove the rollers and slide assembly. The I simple installed the new rollers. Slid the slide into place between the rollers and then added the back caps to the slide. Replaced the rack rollers on the top basket and then slid it into position between the new slides. Once in place, I attached the end caps to the front of the slide. Simple and quick.
Parts Used:
Upper Rack Slide Upper Roller and Axle - Kit of 4 RACK SLIDE END CAP Upper Track Roller Kit
  • Dave from Littleton, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
32 of 43 people found this instruction helpful.
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dishwasher leaking water when water went into drain
I read all the other repairs first to find out what I had to do. I then took front cover off the bottom of dishwasher. Identified the leak was coming from drain seal. I shut breaker off unpluged wires that were hooked to the drain valve sensor. removed the clip carfully as not to damage it. Removed srews that held down drain valve. removed the push on nut that holds drain seal in place. then removed old seal. I wiped down shaft to get ride of any corrosion and reinstalled new seal with deep socket and a srew driver. I installed new push on nut with another size socket. I fitted drain valve to shaft, used plyers to gently to pull shaft so I could put the c clip back onto grove on the shaft. reinstalled spring and plug wires back in turned breaker back on. I turned the dishwasher on and it did not leak. I was very happy that i did not have to take the dishwasher out. I did all repairs with everything still hooked up.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • john from east greenbush, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
28 of 31 people found this instruction helpful.
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One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
Parts Used:
Upper Roller and Axle - Kit of 4
  • Larry from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
27 of 30 people found this instruction helpful.
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plastic hinge arm link broke causing door to flop open
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great grandmother...
Parts Used:
Hinge Arm Link
  • Margaret from Meridian, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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Lost Despenser Lid, Droped It And Havent Seen It Since.
Ordered the part, by using the diagram on the ge website identified the part and ordered it right them and when it came (delivered really fast) took it out of the bag and screwed it in the jet dry despenser and is working great.
Parts Used:
Rinse Aid Fill Cap
  • ANNE from SWANNANOA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 31 people found this instruction helpful.
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Pump/Drain valve leaking
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.
Parts Used:
Motor and Pump Kit
  • Stephen from Aspen, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
23 of 27 people found this instruction helpful.
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Water leak during pump out from drain flapper valve shaft seal.
Saved a bundle over the cost of a new dishwasher. by ultimately replacing the entire motor/pump assembly with one ordered from PartSelect.com And a bonus was a much quieter operating dishwasher!!

Here's what I did:

First tried replacing leaking drain valve shaft seal.
Removed entire motor pump assembly. Replaced seal. Still leaked (although less) because drain valve shaft was worn (corroded.)

Next ordered the entire motor/pump replacement assembly. The parts arrived in 2-1/2 days. (Should have replaced entire pump assembly to start with - all of the same labor to replace just the drain valve shaft seal.)

Anyways, instructions were very clear and well illustrated. This replacement took less time than to do the drain valve shaft seal.

Very simple repair:
1) Shut off water supply, electric power
2) remove front bottom insulated dishwasher cabinet cover grills.
3) disconnect drain hose and catch water in shallow dish.
4) disconnect water supply at solenoid valve.
5)disconnect electrical inside junction box and remove cable from dishwasher.
6) remove two under counter screws to top of tub
7) slide dishwasher out from under cabinets.
8) place soft carpet to cushion left side of dishwasher to avoid potential damage to water inlet to tub..
9) lay dishwasher onto left side. (Not right side, as jet dry reservoir wiill drain empty all over floor.)
10) unfasten motor support rod, power connector, and drain solenoid power connector.
11) unfasten motor ground wire.
undo pump inlet and outlet boot clamps.
12) remove old motor/pump assembly.
13) prepare new motor/pump assembly drain hose adapter stub reducer diameter to pump drain outlet. (tighten two hose clamps provided/)
14) place new motor/pump assembly into inlet and outlet boots.
15) fasten inlet and outlet boot clamps firmly tight.
16) install new, longer motor support rod (front)
17) install motor ground wire and new, fine thread grounding screw,
18) connect motor power to new power pigtail and plug new pigtail into motor power connection,
19) install wire wrap tie threaded through the support rod to front frame hole and support motor power wires/
20) install wire wrap tie through drain valve solenoid metal support holes and loop around solenoid power wires to support them.
21) tilt dishwasher upright and slide back under counter cabinets. Guid power and water supply lines to right under side of pump motor, and drain hose to left side.
22) reattach drain hose to new motor/pump drain stub reduce adapter, tighten hose clamp.
23) support drain hose with wire wrap tie looped over frame on left side.
24) reattach water supply to inlet water solenoid valve and tighten firmly.
25) redo electrical power supply connections to dishwasher hot, neutral, and ground (120VAC).
26) check level of dishwasher tub and adjust front and rear leveling legs on left and right sides. BE SURE LEVEL, OR WATER MAY SPILL OUT TUB WATER INLET OPENING DURING OPERATION.
27) remove inside tub drain trap screen (two screws) , and pull out sump baffle. Check for and remove clear any foreign objects inside tjhe sump.
28) replace sump baffle (flat baffel towards fromt. and tub drain screen cover.
29) Turn on water supply and electirc power supply.
30) Test wash a load of dishes and check for leakage.
31) reinstall fromt lower insulated cover grills.

Wow, the new motor/pump assembly operates very quietly compared to the old one - this is a pleasant and unexpected bonus.

No problems encountered.

Total time was about 2.5 hours to do all of above.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • Russell from Kinston, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
22 of 25 people found this instruction helpful.
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Water was leaking form around drain valve shaft.
I called the repair guy, and he told me I'd have to replace the motor/pump assembly. He said he could do it for around $250 to $300. I logged onto this website for a look and saw the seal available. After reading the other responses, I figured with a seal and the cheap push-nut (that sometimes gets mangled upon removal), it would be worth a try.
I pulled the dishwasher partly out from under the cabinet; disconnected the front support mount, the drain hose, and the two water boots; dropped the motor/pump assembly; removed the solenoid; removed the e-clip, push-nut, shaft, and old seal; and then reinstalled everything. The hardest part of the repair was the tight working conditions. I wonder how many people pay hundreds of dollars because of this $15 part.
Parts Used:
Push On Nut Drain Valve Shaft Seal
  • Barry from Knoxville, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
20 of 23 people found this instruction helpful.
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Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!
Parts Used:
Motor and Pump Kit
  • Christopher from Nellysford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
20 of 24 people found this instruction helpful.
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Standing water in dishwasher after final rinse cycle
Disconnect the dishwasher power supply and water connector.Then disconnect the drain hose.Take off the hose from the pump and on the plastic valve is the black valve flapper.Mine was swollen twice the size of the new one.Replace with the new one.You have to pull the dishwasher out and turn it over to do this.
The check valve was totally worn out.You must turn the dishwasher back to it's in use position and open up the door.Inside the lower rear wall is a plastic cover with 4 screws remove these and the cover.Then unscrew the piston and nut assembly and remove the check valve.Simply replace with the new parts and reinstall the cover.
I replaced the gasket before I reinstalled the check valve even though it looked ok.To do this you need to turn the dishwasher over again and remove the 4 screws dolding the resevoir the check vave is in.Replace the old gasket with the new one and reinstall the new gasket.Do this after removing the old check valve and before intalling the new one.
On the bottom inside the dishwasher I noticed the large white gasket on the floor was falling apart so I replaced that also.I'm glad I did because below this assembly there is a reusable plastic filter that was totally plugged that I cleaned and reinstalled before relacing the filter gasket assembly.To do this you must remove the plastic water jet.With a screw driver there are 2 plastic tabs that must be carefully pulled out so you can pull out the water jet.Remove the 2 screws and plastic cover on top off the gasket assembly.Retain the 2 screws but you will not need the cover it is part of the new gasket assembly.There are two clips you need to carefully pry off.Then lift out the old gasket assembly and replace with the new one.Reinstall the 2 screws that held the old cover before and If reinstall the old clips if not damaged.You can purchase new ones but usually not needed.Then gently snap the water jet in place.
Put the dishwasher back under the counter and reconnect the power,water line and drain hose.
Parts Used:
Filter Gasket Assembly Valve Body Gasket Piston and Nut Assembly Check Valve Flapper
  • Mark from Sheboygan Falls, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
21 of 29 people found this instruction helpful.
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Lower spray arm assembly broke
Took lower basket out. Unscrewed lower arm assembly, removes it. Hand screwed it back in. No tools required at all.
Parts Used:
Lower Spray Arm Assembly
  • EVE from NOKESVILLE, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 30 people found this instruction helpful.
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Nothing more than a worn out check valve,easilly accessible and easilly changed. The valve wouldnt close fully due to deteriation of the piston stopper.
Removed bottom tray from the dishwasher and in the back there is a screen with 5 hex head screws. Removed the screws and then lifted the screen out to expose the vavle. Unscrewed the valve by hand an installed the new one,hand tighten only. Reversed order for reassembly.
Parts Used:
Piston and Nut Assembly
  • Kevin from Roanoke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
17 of 19 people found this instruction helpful.
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Detergent Cup would not latch closed
I ordered parts before opening. My theory was to have the parts so that the dishwasher was not apart for longer than necessary, in the hope of avoiding the wrath of momma bear who just wants a new one... Once I opened up the door I realized the spring for the main lever arm had broken its mount. I drilled a new hole and reattached the spring. I did not need any parts. However, the original parts corresponding to the three parts I ordered were all beat up and brittle, so I was happy to replace anyway. I did not even explain, she is happy the cup looks new and is happy with the dishwasher. It even says Cascade on it, almost like an upgrade :). If your cup does not latch I would order the three parts I did and also order the lever spring. It was very corroded after 30 years, so I would have replaced if I purchased it. Next time.. :)
Parts Used:
Detergent Cup Release Arm Detergent Cup Shaft and Lever Detergent Cup Cover
  • Jared from MARLBOROUGH, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
15 of 16 people found this instruction helpful.
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Dishwasher not draining
Actually, the problem started with a Timer Motor failure, and that let the dishwasher run for 4 hours (doh!). Immediately, I tested and ordered the timer, which unfortunately didn't come as just a motor, it came as an assembly. I installed it, and the dishwasher ran the cycle just fine.

Except it didn't drain.

After poking around, I noticed the drain solenoid had apparently been overworked; the timer must have failed on DRAIN. The solenoid was severely overheated, and thankfully didn't cause a fire, but it was somewhat melted. Replaced the solenoid, and all is well, especially when my wife was eyeballing a $1000 Bosch!
Parts Used:
Drain Solenoid Kit
  • Christopher from Woodbridge, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
15 of 17 people found this instruction helpful.
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Dishwasher not draining
Found great information on this site describing the problem. My 9 year old GE Triton dishwasher has not been draining. I thought at first it was something stuck in float somewhere or perhaps a bad pump, but after searching around, I found this site and other stories similar to mine. Most of the reports suggested a worn check valve in the floor of the dishwasher tub, apparently a common issue with some GE models. I removed the strainer located at the back of the tub (4 screws removed w/ 1/4" nutdriver), then unscrewed the check valve to inspect it. Saw that the valve seat was very worn. Ordered the replacement part, received it 4 days later and installed in less than 10 minutes. The best part was I didn't have to remove the dishwasher or crawl underneath to complete the repair. Well worth the $20 for parts & shipping.
Parts Used:
Piston and Nut Assembly
  • Philip from Norton, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 14 people found this instruction helpful.
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All Instructions for the GSD5911D01BB
31 - 45 of 731