Models > GD5PHAXMS10 > Instructions

GD5PHAXMS10 Whirlpool Refrigerator - Instructions

All installation instructions for GD5PHAXMS10 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GD5PHAXMS10
76-90 of 1,584
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water dispenser not working

  • Customer: Teddie from Sherman Oaks CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench(Adjustable)
  • 23 of 32 people found this instruction helpful
Remove side handle from the freezer door ...pop out the black panel from the ice/water dispenser... you need to bend it a little bit to remove... un snap the electrical connections ...the plastic connectors, not from the fridge or the back of the panel,there are plastic connectors (white) in the middle between the fridge & the plastic outside panel.I needed a thin knife to lift the connector snaps to pull the pieces apart. It's not a bad idea to note how they match up so you can put it back properly. unscrew the white panel. There are two screws remove panel.I had to cut the micro switch out of the old style panel. the new panel is much more precise. By the way, if you are replacing the micro switch, it's a good thing to know, there are two. One is for the ice maker, the other is for the water dispenser. You might as well replace both at the same time even if one is working it will save you having to do this again anytime soon.Snap the micro chip into place & thread the wires back through the control panel screw the panel back into the door snap the wires togeather. now test the water dispenser just to be sure. Now arm wrestle the panel back in to the tracks. This is the hardest part. Why it doesn't just slide in is beyond me. Must have been designed by a guy!!! It really is easy & it saved me $300.

water filter needed changed

  • Customer: Gerald from Findlay OH
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 20 of 24 people found this instruction helpful
Turned the lock knob on the filter and removed. put
lock knob on new filter and installed.

Very user friendly website, would highly recommend to anyone.

refrigerator was intermittently cooling because thermostat contacts burned away.

  • Customer: Dennis from Westlake OH
  • Difficulty: Really easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 19 people found this instruction helpful
Turn off the fridge and unplug the power. Inside the refrigerator unit, remove two plastic panels extending from the front to the rear cooling vent by unscrewing two screws. Gently unhook the thermostat tube from the rear vent.

On the control panel, gently pry off the two control knobs and the front control panel. Remove four screws to drop down the control assembly. Unplug the left electrical connector and unscrew the lever control arm being careful not to bend it. Disconnect the right side electrical connector and you can now remove the control unit to a table to easily work on it.

Undo two screws to remove the thermostat bracket. Undo two more screws to remove the thermostat assembly. Install the new thermostat and reverse the process just described. It takes about 15 minutes if you know what to do ahead of time. You will have to reuse the plastic tube that covers the thermostat sensing tube.

water filter cap broke when extracting old filter

  • Customer: John from North Andover MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 19 of 22 people found this instruction helpful
ordered new filter cap, installed on new filter and reinstalled in refrigerator

Refrigerator stop cooling

  • Customer: kelly from glen allen VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 25 people found this instruction helpful
I was about to waste $1000 on buying a Refrigerator. Took 1 mins to search on google "Refrigerator doesn't work". Found a video on youtube, showed a step and step video to solve my problem. Order the part $50 and it took me less then 5 mins to install it. =)

My ice maker stopped producing ice. It would dispense ice that was already made and the water dispenser worked.

  • Customer: Glenn from San Marcos CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 19 people found this instruction helpful
I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.

Ice maker not working

  • Customer: Lisa from Stuart FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 21 people found this instruction helpful
Well I changed out the optical boards which I thought were the problem and the ice maker is still not making any ice. I can see the ice makers fingers rotating but there is no water entering through the tube. I jumped the water manifold in the back and water comes out but I cant figure out what is not telling it to run water and fill the ice tray. Any ideas would be appreciated I guess i'll replace the ice maker next. Thanks in advance.

BROKEN SHELF BRACKET

  • Customer: Thomas from Leesburg FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 18 of 21 people found this instruction helpful
REMOVED FOOD ITMES ON BROKEN SHELF. REMOVED OLD GLASS SHELF COVER. REMOVED BROKEN SHELF BRACKET. INSTALLED NEW SHELF BRACKET. INTALLED NEW GLASS SHELF COVER. REPLACED FOOD ITEMS BACK ON SHELF

Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.

  • Customer: Michael from Las Vegas NV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 17 of 18 people found this instruction helpful
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.

The outer cap came off and could not turn it.

  • Customer: Dennis from Chocowinity NC
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required:
  • 17 of 19 people found this instruction helpful
Used pliers to help turn knob 1/4 turn to left removed filter; replaced with new filter.
Probably need new outer cap.

ice would not fall from ice maker

  • Customer: Greg from Cary NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 28 people found this instruction helpful
I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.

The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes

  • Customer: Roger from Sunnyvale CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 25 people found this instruction helpful
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

Ice Magic Plus stopped making ice

  • Customer: George from Hammond LA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 20 of 28 people found this instruction helpful
First I removed the icemaker from the freezer by removing two horizontal screws holding it to the side wall, and one vertical screw holding the front to a bracket coming off the side wall. Then I used a flat screwdriver to unlock the electrical plug. (After doing this, I realized that this wasn't necessary at all, and this part could have been changed just as easily without removing the icemaker.) On the front, there is a white cover with Ice Maker Plus. Use a flat screwdriver to unlock the tangs and remove the cover. There are three screws in the corners that once removed, will allow the motor assy. to be gently pulled straight out. On the back of the part, you will see many gold lands that the timer touches. I don't think there was anything wrong with my motor. I had two spots where the gold plating was worn off, so I suspect it was not making contact, and the whole process would stop. Slide the new part in place making sure the teeth on the gears line up (not a big deal), and secure with the screws. Install cover and you're done. Mine has been making ice like it was brand new.

The icemaker stopped filling the ice tray to make ice.

  • Customer: shannon from sierra vista AZ
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 18 of 22 people found this instruction helpful
I checked the fuses and hoses in the back of the refrigerator to make sure water WAS in fact getting to the front of the fridge. Since the water through the front door worked fine, I had to check the water tube running to the ice maker. It was fine and water was waiting to go somewhere! I decided to pull the icemaker out of the fridge to see what I could fine. Once it was out, I took the ICEMAKER CONTROL AND MOTOR ASSEMBLY off (that's the side part with the dial on it). Only 3 screws to take that off, and it was EASY to see what was wrong once I took that off. There was a connection that was obviously bad (looked almost like it had burned out). My thought was that it was obvious what part was bad, what would it hurt for me to try to fix it myself? When I got online to find the part, PartSelect was the only one that I found that had the EXACT part that I needed, and lucky for me, there were multiple pictures of multiple angles of the part so I could compare and make sure I had the right one!! The part with shipping cost less than the cost of a repair tech to even come out and look at the fridge. Then add the cost of the part and labor if I had the repair tech fix it...I probably saved about $250!!!!

Filter Housing Unit Leaking

  • Customer: John from Vernon CT
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 19 of 26 people found this instruction helpful
It was simply a matter of removing the old filter housing unit by unscrewing 3 screws and unplugging the two water tubes. After re-insterting the water tubing and securing the housing unit "VOILA" good as new..It really was easy..
All Instructions for the GD5PHAXMS10
76-90 of 1,584