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Models > GD5PHAXMS10 > Instructions

GD5PHAXMS10 Whirlpool Refrigerator - Instructions

All installation instructions for GD5PHAXMS10 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GD5PHAXMS10
76-90 of 1,584
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My ice maker stopped producing ice. It would dispense ice that was already made and the water dispenser worked.

  • Customer: Glenn from San Marcos, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 25 of 26 people found this instruction helpful
I looked at some online diagnostics info and the owner's manual. The "error code" blinking red light on the receiver unit (located adjacent to the ice bucket) indicated that the emitter/receiver units were faulty. I located the parts on the PartSelect website (their price was less than half of what they wanted on the Sears website) and ordered them. I didn't pay for the expedited shipping and still received the parts within two days of ordering. Powered down the refrigerator, three simple screws to remove each cover for the emitter and receiver, unplug the old units and pop in the new units, replace the covers for each unit, repowered the fridge and, voila, you've got ice. I completed the repairs in less than 10 minutes. Couldn't be happier with the price, the diagnostics links/info or the prompt service. Next time I have an appliance issue, my first stop will be this website.

Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.

  • Customer: Michael from Las Vegas, NV
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 26 of 29 people found this instruction helpful
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.

Icemaker arm was broken

  • Customer: Jason from Austin, TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 28 of 38 people found this instruction helpful
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

Broken Shelf Bracket

  • Customer: Thomas from Leesburg, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 25 of 29 people found this instruction helpful
Removed food itmes on broken shelf. Removed old glass shelf cover. Removed broken shelf bracket. Installed new shelf bracket. Intalled new glass shelf cover. Replaced food items back on shelf

water filter cap broke when extracting old filter

  • Customer: John from North Andover, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 26 of 32 people found this instruction helpful
ordered new filter cap, installed on new filter and reinstalled in refrigerator

Auto Defrost Freezer keeps defrosting SIDE BY SIDE KITCHENAID

  • Customer: James from Ringoes, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 25 of 31 people found this instruction helpful
DISCONNECT POWER. Removed all shelves/baskets.Popped upper panel off (just clips in) Removed 6 screws in lower back panel ( 3 each side) slid panel in place but down. You can then easily see the defrost thermostat/defrost termination switch. Cut the wire connectors (pink n brown wire) stripped back wire, attached new defrost thermostat. Thermostat clips on. New thermostat ohm's at 5.5, old one was "open". Slid cover back up meeting the upper cover grooves. Screwed lower panel in. Put shelves etc back in. Plugged in. Turns on, put a bottle of water in freezer. Checked a while later, frozen. has been frozen for a week.
-James

Ice machine motor quit

  • Customer: Rod from Paulden, AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 25 of 31 people found this instruction helpful
Ice machine would not turn, dispense, or crush. Made ice fine. First, replaced switch for $7, did not fix it. Second, replaced motor for $80. Old motor was metal, new motor is plastic, but replaced it in 20 minutes, works like a champ. Inside freezer door, took off shelf under the ice maker, unplugged frig, removed two screws and cover plate, removed four screws on motor bracket, unplugged motor, plugged in new motor, replaced bracket and 4 screws, replaced cover, plugged frig in...Perfect!

meat pan and crisper pan broken runners

  • Customer: James from Troy, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 24 of 28 people found this instruction helpful
due to over filling and closing the drawers with the door and kicking, the plastic runners broke. Also, over filling the drawers did not help.
AS for the repair, the only difficulty was getting the right drawer in the right spot. Since I replaced both the veggie and meat drawer at the same time, I got them confused. On drawer is longer than the other. other than that, no problem.

The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes

  • Customer: Roger from Sunnyvale, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 26 of 35 people found this instruction helpful
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

plastic gear broke off - cubes not getting kicked out

  • Customer: Laurence from Middleton, WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 21 of 22 people found this instruction helpful
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

Water won't flow from water dispenser

  • Customer: Bryan from Eugene, OR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 21 of 22 people found this instruction helpful
Found the control bracket housing had broken and micro switch for the water pump was not making contact with mechanical link. (In other words when you put a cup under the dispenser and push water did NOT come out.)

I removed the faceplate and switches, removed all the switches and installed them in the new control bracket. Installed new control bracket into fridge and tested. Works! Reinstalled faceplate and switches and drained system for a few minutes. Man I forgot how good filtered water tasted!

broken meat and vegatable draw

  • Customer: douglas g. from roanoke, VA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 25 people found this instruction helpful
a simple replacement

Ice maker mold was cracked and leaking water into the bin which then froze all the cubes together.

  • Customer: George from Cottage Grove, MN
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 21 of 23 people found this instruction helpful
I removed the ice maker assembly from the freezer compartment (four nuts/ nut driver) and unplugged the wire harness. I discovered the nature of the problem and I went on the Internet to look for replacement parts expecting I'd have to buy the entire ice maker. When I found PartSelect.com I looked through the pictures of the parts available for my ice maker. I found the correct part quickly and easily. And having an acurate photo on the site, I was able to match all the key features of the mold I had with the one on the screen. I ordered the part, and installed it the day it arrived with just a Phillips screwdriver and a nut driver. It functions perfectly.

water filter needed changed

  • Customer: Gerald from Findlay, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 22 of 26 people found this instruction helpful
Turned the lock knob on the filter and removed. put
lock knob on new filter and installed.

Very user friendly website, would highly recommend to anyone.

The filter needed to be replaced

  • Customer: Eva from Arlington, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 23 of 30 people found this instruction helpful
Removed the old filter (it screws out) an put the new one in!
All Instructions for the GD5PHAXMS10
76-90 of 1,584