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Models > GD5PHAXMS10 > Instructions

GD5PHAXMS10 Whirlpool Refrigerator - Instructions

All installation instructions for GD5PHAXMS10 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GD5PHAXMS10
46-60 of 1,584
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Ice maker quit making ice

  • Customer: Dean from Pahrump, NV
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 38 of 42 people found this instruction helpful
I removed the ice maker which required removing 3 screws and then disconnecting the electrical plug. Once the ice maker was out, I removed the 3 screws that held the motor assembly to the unit.
I removed the motor, replacing it with the new one.
Plugged the power supply cord back in, replaced the unit with the 3 screws and within a few minutes the unit was receiving water and by the next day I had ICE. This saved me $50. for the service call, then another $25.00 installation fee when the part came in (had to be ordered) plus the markup on the motor (approx. $25.00) So I saved approx. $100. and only took about 30 min.

refrigerator stopped cooling, otherwise fine

  • Customer: Roger from Bethesda, MD
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 40 of 49 people found this instruction helpful
Well first of all, I was afraid that the compressor was shot and I'd need a whole new refrigerator (ack $1000!!!). After googling/reading, I figured out that the starter relay mounted on the compressor was burned out. (loud click as thermal cutout shuts down compressor.) So, I ordered a replacement part, overnight shipping. Unfortunately, this was on a Friday night, so I had to figure out how to keep the fridge cold all weekend (til Tuesday). I'd already moved frozen stuff to a chest freezer, but the inside of the fridge compartment was now nearly warm at this point, so I got 10 lb of dry ice. That got things cooled down initially. Well, turns out that with a short piece of wire, you can momentarily jump across the terminals of the relay and kick start the compressor. It then runs until either the defrost cycle stops it or the thermostat kicks it off. Anyway, all weekend, every six hours or so, I turned off the fridge for a minute to cool down the overheated, stalled compressor, then turned it on and jumped the terminals to start it up. Kind of a pain, but saved lots of food. Overall, the $30+$30 (shipping) for the part saved me from having to get a new refrigerator, so I'm quite pleased. I've used Part Select many times now. Very fast service and shipping, great website/database. I shop around and every time end up buying from them again.

Fridge made noise and the center post was HOT!

  • Customer: David from Jefferson City, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 36 of 38 people found this instruction helpful
We have a side-by-side fridge/freezer and we experienced a hot center post (where doors come together) and the fridge made loud noise. Also, the (old) fan motor would start, but then quit, so our issue was the motor.

For me the repair was very easy, but for an unexperienced person it may prove to be difficult. If you must order a motor/fan, do NOT order the metal fan as a plastic fan comes with the motor. What's strange is the new motor is different than the old one, but it still mounted without any required modifications. I did NOT use the wire harness that came with the motor either as it was different too, but my old one was still good.

Check all of your parts as my fan had a cracked blade, but I used "superglue" and it's fine now.

Fridge stays cold and my wife had to lower the temperature in the fridge as she was blasted by the cold!

Cooling would shut down and not restart until refrigterator was turn off and back on.

  • Customer: Michael from Oceanside, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 34 of 34 people found this instruction helpful
First I removed the cover plate over the cover over the thermostat, by snapping it out. Then I removed the four screws holding the cover over the thermostat in place. Next I removed the screw, which held the cover over the thermostat sensor. I then removed that cover and the unit, which exchanges air, flow between freezer and refrigerator. I then removed the two screws, which held the thermostat in place. I then removed the thermostat with the sensor and the white tube, which covered it. Then I removed the white tube from the sensor.

To install the new thermostat I first inserted the thermostat sensor into the white tub. I lubricated the sensor with a very small dab of Vaseline. Then I placed the sensor unit in the unit, which exchanges air between refrigerator and freezer. I next reinstalled the unit, which exchanges air between refrigerator and freezer. Then I reinstalled the cover over the thermostat sensor. I then installed the thermostat with the two screws, which held it in place. Then I reinstalled the cover the thermostat with the four screws, which held it in place. Last I snapped the cover plate in place.

Ice dispenser would not operate

  • Customer: John from Poway, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 35 of 37 people found this instruction helpful
The control bracket is made of plastic and holds two microswitches that activate the ice dispenser and the water dispenser. The plastic clips that held the switches on the control bracket broke so that the switches no longer operated when the ice dispenser lever was operated.

Two screws held the external dispenser bezel, and two screws held the control bracket in place. The wiring and switches were transferred to the new bracket and the new bracket screwed into place. Then the bezel was replaced.

Total repair time was less than 5 minutes. The control bracket was $16.50 with shipping and arrived two days after I placed the order.

The PartSelect website had a clear diagram of the control bracket so I was comfortable with the order.

Ice Maker Stopped Making Ice (No Water)

  • Customer: John from Vernon, CT
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 37 of 43 people found this instruction helpful
The repair was made simply by removing the old broken Water Inlet Valve (two screws and 4 tubes) and replacing it with the new one. All the tubes and wiring are the same so it was relatively easy to replace. Now we have fresh made ice again

KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.

  • Customer: ANDREW from DURANGO, CO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 41 of 58 people found this instruction helpful
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.

broken shelves

  • Customer: Maria from Albuquerque, NM
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 43 of 64 people found this instruction helpful
replaced with new shelves

Ice door was broken

  • Customer: Ray from San Antonio, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 36 of 44 people found this instruction helpful
1) At bottom of ice maker trim there are two small slots at right and left ; use screw driver to pry away from door; lift trim upward away from door 2)using 1/4" nutdriver remove screws from 4 corners, 3) remove 2 screws from control panel 4) disconnect all wires/cables and set exterior panel aside. 5) locate 2" pin that runs through door spring and use needle nose pliers to remove round clip on left end of pin don't lose this clip 6) while pushing ice maker lever (where you would push with your glass) use needle nose to pull the long pin out to the right 7) Remove all remaining parts by hand (i.e. the pin, the dash pot and white lever and the ice door) 8)slide new control lever into slots on exterior side of the new door 9) -tricky part- using needle nose, push pin back through the right hinge point, the new lever, the new door, the new spring and the left hinge point (note the new door has no electric wire connector) 10) using the needle nose, carefully replace the little round clip on the left end of the metal pin. 11) reconnect all the wires (don't worry about the wire that had been connected to the door wire, just fold it aside) 12) replace two screws screws in control panel and four screws at corners of exterior panel 13) snap outer trim panel back in place.

Broken light switch

  • Customer: Randy from Hays, KS
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 43 of 68 people found this instruction helpful
Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'

old condenser fan motor shaft was loose and it made the spinning fan blades shake and cause noise

  • Customer: Christopher from Snow Camp, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench set
  • 31 of 33 people found this instruction helpful
The procedure was straightforward. I removed the cardboard backing on the lower back of the refrigerator to expose the fan unit. I then undid the electrical harness at the fan. I then removed the three screws securing the fan motor to the metal bracket. This is the hardest part in that I had to reach through and get to the screws with my small tools. I then removed the old motor and blades and placed the new motor and blades. Again, a bit tricky trying to get the three screws mounted into the bracket...small tools and hands helps. After that I used the electrical harness supplied with the kit to plug into the new motor and I was done.

Door was making a clunking noise

  • Customer: Erik from Yorba Linda, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 30 of 32 people found this instruction helpful
The door is very easy to remove. There is one nut for the cap on the top of the soor hinge. Once the cap is removed, you need to remove the 3 nuts holding the hinge in place. Simply lift the door off the lower hinge and rest it on the dining room table. I set towels down to protect the stainless finish. The closing cam will be visible on the bottom of the door. I choose to replace the lower cam and the upper cam at the same time. I did not know what the problem cam was. The door works good as new. I put a small amount of vaseline where the two cams rub to provide a lubricant.

No Ice, Water did not fill icemaker

  • Customer: Barbara from Davenport, IA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 35 of 49 people found this instruction helpful
We weren't sure if the problem was in the Water Inlet Valve or in the Icemaker Control & Motor Assembly. The water in the door did work. We removed the Water Inlet Valve & tested it with an Ohm Meter. It tested good so we put it back in. We then ordered the Icemaker Control & Motor Assembly. When it arrived we installed it and waited a few hours but the icemaker still did not fill with water. We telephoned a parts store and were told the problem could be the thermostat or we could replace the whole icemaker. We replaced the whole icemaker.

Ice dispenser would not dispense ice through the door

  • Customer: Larry from Garner, NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 29 of 32 people found this instruction helpful
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.

Refrigerator Wasn't Cooling,Evaporater Coil Freezing Up

  • Customer: Robert from Doral, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 32 of 42 people found this instruction helpful
I have a side by side so in order to access the bi-metal switch I first had to empty out the freezer. The switch is clipped on to the top of the evaporator coil. I had to remove 8 screws to remove the back panel of the freezer compartment. The bi-metal switch was right there in plain view. There are two colored wires that come out of the switch. I tried pulling them out of the socket they were plugged into but gave up for fear of breaking something. I ended up cutting the wires and splicing them together. I used the plastic twist caps. I made sure when I closed everything back up that the open end of the caps were pointing down so no water can accumulate in them. It has been 3 days now and so far so good
All Instructions for the GD5PHAXMS10
46-60 of 1,584