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DW860UQB Jenn-Air Dishwasher - Instructions

All Instructions for the DW860UQB
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Remove and Replace Door Spring Linkage
1) Emptied Dishwasher (roll-around model)
2) Tipped it onto its back
3) Removed Toe Kick (2 screws) and Bottom Cover (4 screws) (screw driver)
4) Opened Door to access side panel (careful not to let it drop on my fingers)
5) Using Torx driver, removed two screws holding side panel on. This makes it easier to access the linkage and spring.
6) Removed broken link
7) Installed new link and spring noting the spring direction from the spring on the other side of the door.
8) Pulled spring over the bottom rail bracket with pliers.
9) Reinstalled panels in the reverse order.
Parts Used:
Door Spring Linkage
  • John M from Norwalk, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Dishwasher leaking around pump motor shaft seal
Disassembled my dishwasher and found the rubber on the impeller seal had deteriorated causing the leak. If this is all that is wrong with your unit, it is well worth the repair attempt. Find the service manual pdf on servicematters (dot) com for detailed instructions on removing and re-installing the part. The only thing I have to add is the on my first try installing the part, I still had a leak. I may have just had the motor/impeller slightly mis-aligned (the water tight seal is actually the carbon disk on the impeller rubbing against the carbon disk on the seal seat in the pump housing). On the second attempt I used silicone to glue the 'seal seat' into the pump housing (carbon side out). After waiting a day for the silicone to dry, the dishwasher ran without leaking. It continues to be leak free several weeks later.
Parts Used:
Impeller with Motor Shaft Seal
  • Michael from Belleville, IL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
4 of 5 people found this instruction helpful.
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Leak under dishwasher wash and rince
The problem was the rubber end on the upper shower head pipe at the pump. Not to hard . Slide dishwaser half way ouy the ptpe is on the right side.The bottom end is is just a clamp the top drops in from the top, inside there is a nut above the upper shower head. You can unsrew the nut with your fingers, it is right above the upper shower head.There it a washer at the top of the pipe that should be replaced that doesnot come with the pipe
Parts Used:
Top Shower Pump Hose Tub Washer
  • Richard from Edison, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
3 of 3 people found this instruction helpful.
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A leak around the motor shaft.
Everything is straight forward with the following two exceptions; The threads that hold the motor fan to the impeller are left hand, and it takes a special tool to remove the top rotating assembly. It took about 4 hours to figure out what to do, and make the tool . I put it back together in about 20 minutes.
Parts Used:
Impeller with Motor Shaft Seal Pump Gasket
  • Donald from Windsor, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
3 of 3 people found this instruction helpful.
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Rinse dispenser won't work
Unscrewed the inside door panel. Removed the reservoir assembly. Disconnected the wax motor. Replaced it with the new motor. Replaced the new o-ring. Done. The hardest part was finding out why it was not working and how to fix it. Google for a long time in order to find some idea what to do. Then took the door apart to see the reservoir and the wax motor. After that, it was pretty easy. HTH
Parts Used:
Reservoir O-Ring Wax Motor for Detergent Cup Actuation
  • gary from San Antonio, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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nothing held the door up
first I turned off the water to the dishwasher, and turned the power off for the dishwasher.
removed the 4 screws from bottom panel
then removed the 2 screws from the bottom of the counter,
at this point I could pull the dishwasher out. then figured out where the part went and attached.
pushed the dishwasher back and lined up the holes under the counter, put those in first, the put the bottom panel back on, turned the water back on, and flipped the breaker switch.
Reading the other stories really did help me get some idea of what needed to be done
Parts Used:
Door Spring Linkage
  • kathy from grayslake, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Tjhe nylon piece that attaches the spring to the door broke.
Attaching the part to the door only took a few minutes but getting the dishwasher out over the hardwood floor that was installed after the appliance was put in was a pain. I had to remove a piece of the hardwood floor and use some technique to get it out of the opening so that the springs were visable. There is no problem after that. I would recommend using work gloves to stretch the spring over the retaining notch on the door so that you don't pinch your hand.
Parts Used:
Door Spring Linkage Door Spring
  • Herbert from Mechanicsville, MD
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
3 of 3 people found this instruction helpful.
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Leaking hose. Water coming out from under washer.
Turned off power. Removed lower, two panels. Turned power back on and started dishwasher. Saw leak from 7' drain hose. Turned off power, disconnected hose, ordered new hose, installed on washer and routed back to garbage disposal. Turned on power, checked for leaks (none) and replaced 2 front, lower panels.
Parts Used:
Drain Hose
  • Billy from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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dishwasher door leaking
I removed the old door gasket and thoroughly cleaned the track. I placed the new door gasket in place- no problems.
I had to remove the 7 screws from around the door to access the old, crumbled gasket. This was accessed by removing 2 screws with a socket wrench. The old gasket pulled out and the new one slipped right in.
No more leaks!
Parts Used:
Dispenser Door Latch Grommet Door Gasket
  • JoAnn from Raleigh, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
4 of 6 people found this instruction helpful.
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A sudden puddle of water under the dishwasher
I first removed the bottom access panel and 2 upper screws holding the dishwasher to the counter. Be sure to remove the standing water in the bottom tray. I pulled the chassis far enough forward to reach where the top shower hose attaches ( the supply line and wire had enough slack to move the chassis ). Not knowing how the rotating shower arm attached, I unscrewed the ribbed retaining ring above it, and found the whole assembly came loose - freeing the upper end of the shower hose. Put a shallow tray under the lower end of the shower hose to catch the remaining water and loosen the hose clamp to free the remaining end of the hose. Transfer the rubber washer at the top end and the hose clamp at the bottom, to the new hose and install. A quick repair, but one that shouldn't be needed on a 4 year old dishwasher.
Parts Used:
Top Shower Pump Hose
  • George from Asheville, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 3 people found this instruction helpful.
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Occasional water leakage at bottom of door
I followed instructions of others that were posted. Door seal was simply removing old seal, cleaning track and pushing new seal in,making sure it was even all around. Removing the door cover to get at the Dispenser grommet was simply removing all 7 hex nut screws. Had to go out and buy the proper hex nut screwdriver . I did not remove the wiring, just turned cover over to remove the two nuts holding the dispenser. The nut on the left was a little hard to get off, had to kind of force the socket onto the nut. Otherwise all went well and simply removed the old grommet and installed new one. Finding the right tools was the part that took the longest. I had hard water before putting in a water softener so that was probably hard on the seals plus the machine was an older model. No problems now and saved having someone come in and do a repair.
Parts Used:
Door Gasket Dispenser Door Latch Grommet
  • Philip C from Cloquet, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 3 people found this instruction helpful.
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The lower spray arm broke off
It was simple. My wife unscrewed the spray arm support nut and then, replaced it with the new parts. It was very simple. My wife was able to do it all by her self.
Parts Used:
Spray Arm Support Nut Lower Spray Arm Support Center Spray Nozzle Extension
  • Barry from Joshua, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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Dishwasher door was slamming down, heavy to close
Unscrewed bottom panel. I could see right spring in proper position, left spring lying on floor, and broken linkage. Ordered part from partselect.com. To install, had to unscrew dishwasher attachment to counter, loosen leveling legs, pull it out a bit, then could replace linkage and reattach spring, retighten leveling legs, then push back in and replace screws and bottom panel.
Parts Used:
Door Spring Linkage
  • David from Philadelphia, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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Water leak bottom right side if door mid cycle
Removed 7 Torx Screws ... removed inner door panel ... snapped off the selinoid after noting the exact original position ... removed the Latch assembly 2 hex head screws ... removed the old Grommet which was crumbling apart ... stretched the new grommet in place. Then did the steps in reverse to complete a successful repair.
Thanks to your website, quick turn-around service and customer's repair stories, I probably saved a few dollars but mostly, I realized how much I love my dishwasher now more than ever!
Parts Used:
Dispenser Door Latch Grommet
  • Mary from Narrowsburg, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 4 people found this instruction helpful.
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bottom of silverware basket broke
received new basket without a basket handle; had to remove handle from old basket & attach it to new basket; took 2 separate tries to remove old handle & each try took about an hour; used screwdriver & pliers but had to be careful not to break handle; eventually used dimes to pry open & hold the attached sections of the handle open in order to free the handle from the old basket; we sure hope the new basket lasts a lot longer than the 2 years that the old basket lasted before it broke.
Parts Used:
Silverware Basket - Gray
  • Nora from Wilmington, DE
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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All Instructions for the DW860UQB
91 - 105 of 557