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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
I removed the dishwasher from under the counter. This took the bulk of the repair time along with disconnecting the water supply and electrical connection. I had enough slack in drain hoses that I could turn the dishwasher over to replace the motor. I was surprised that there was only one bolt that held the motor in place. I put the motor on, turned the dishwasher upright and slide it back unde the counter and began the long process ofreconnecting everything. I am sureit could have gone faster if I were younger and did not need glasses for close work. Start to finish took me four hours. This was the fourth time I have replaced motors in dishwashers of various makes.
Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Surprise, I'm not a plumber - replacing impeller and seal kit 8193951A
When the top rack stopped cleaning, I tracked down the problem to the food shredder/chopping blade, and then to the impeller that drives the blade. The knob on the impeller had sheared/broken off. That meant removing the motor, and replacing the impeller. Four hours, a band-aid, and a trip to Home Depot later, here are my suggestions
1. Look for videos – this site is awesome, but they don’t have a video on this particular repair. I found 4 that got me close to knowing what I was doing. 2. Do all the “remove internal stuff” - you had to anyway to find the issue with the shredder/cutting blade 3. Take pictures as you move along, you’ll need them when you have to remember the placement of the water line, drainage hose, wired connections etc. 4. You need a 1/4 inch socket set. A 3/8 drive will NOT work (it won’t fit between the shroud and the base). Don’t start working on the repair, unless you have a 1/4 in socket with about a 6" extension 5. Someone at Kitchenaid should be shot for having the waterline connection facing the back of the unit. Use a short adjustable wrench 6. The order comes with a washer, but when you take the impeller off this model, you’ll see you don’t need it. 7. Placement is everything – there was zero clearance between the bottom of the unit and the floor. Placement of the water line, drain hose, and power line was critical – had to re-position the unit about 7 times to get it to “play nice”. 8. Hindsight – only needed to remove the wire harness for the motor (take pictures) 9. Hindsight – gloves are a great idea – sheet metal is unforgiving
I took out the old one and started in the lower left corner and threaded it all around the edge to make sure the placement and length was correct. Then I came back around with a plastic spatula to firmly seat the gasket into the groove. Worked perfectly and havent had any trouble since!
Unscrewed door, removed cover , and removed control panel; the only tricky part of the repair. It slid out by moving it in the opposite direction than it appeared! Once I realized which way it came out, the wiring modules were easily snapped in place; the I just put it all back in reverse order. If I knew how to snap the panel out it would be a 5 minute job.
A warrantied replacement would have cost more; how much depends on how much time a repairperson would "clock".
My dishwasher's heated dry cycle wasn't heating up
After pulling the dishwasher out from under the cabinet, I found it underneath near the back right side. I disconnected the old thermostat, unscrewed the clamp holding it into place, put the new thermostat in, screwed it back in and replaced the two plugs. Then I pushed the dishwasher back into place, and it initially didn't work until I found an online forum that was able to identify the reset command for my dishwasher (for the WDT710PAYM4, press any three buttons in a sequence of 1 2 3 1 2 3 1 2 3. After completing that all the lights lit up, and I shut the door leaving it for half an hour) Once the reset finished, the heated dry worked like it was suppose to.
A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.
Lost stop from one side of top rack. Rack could be pulled off track.
Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.
Our Kitchenaid dishwasher was leaking so I called a repair service. I gave the model number and serial number over the phone and explained the problem. I was told the rubber gasket would need to be replaced. When the repairman came 5 days later he told me that the gasket needed to be replaced but he didn't have a new one on his truck. He ordered one and said he would be back in a week to repair the dishwasher. That took 10 minutes at the most. He then gave me a bill for $200.49 ($71.49 for the part and $129 for the labor)that I had to pay right then. I wrote him a check so he would leave and immediately called the repair company to tell them the price was outrageous and that I had never before paid for a repair before the work was done. I was simply told it was their policy. I then told them I was stopping payment on the check - which I did. I checked on-line for the part and found your web-site and the the part I needed for $27.62. I ordered it on a Monday, it arrived on Tuesday and my husband easily installed it that evening. Thank you, thank you, thank you!
The Quick Wash button blinked continually. Dishwasher wouldn't work at all
I read online about a few other people who had the blinking light problem. Suggestions were to press a series of other buttons in sequence. Didn't work. I went to the advice website and paid $24 to be told it was the control board. I ordered a control board. As I was preparing to install it, I noticed a black spot on the ribbon connector that was across two of the printed (?) flat wires. I gently scraped it off. It was shorting the two flat wires. I put it all back together with the old board, and all is working well. It's been a week.
