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DSS25KSRDSS General Electric Refrigerator - Instructions

All Instructions for the DSS25KSRDSS
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ice dispenser would not turn
It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.
Parts Used:
Ice Dispensing Drive Cup Plate - Helix Lock
  • Bill from Corona Del Mar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 83 people found this instruction helpful.
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Plastic circle rotor at back of ice bucket kept breaking into smaller plastic pieces that mingled with the ice and each time you got ice you had to check for plastic pieces.
Purchased new auger & bucket assembly and just put it into freezer and tossed out the whole defective bucket / auger assembly. It would have been too difficult to just replace the plastic disk / rotor at the back of the ice bucket; also soo expensive if a repair person were involved. Suggestion: make the back disk / rotor plate of more break resistant material, i.e. metal of tougher plastic. Thank you.
Parts Used:
Ice Bucket and Auger Assembly
  • Robert from Kalamazoo, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
53 of 59 people found this instruction helpful.
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Fan motor making noise due to broken fan blade
1) Unplugged fridge and removed cover over light in freezer.
2)Removed screws holding cover over motor.
3) Removed screws on bracket holding motor in place.
4) Un plugged motor and used razor blade to cut grommet holding wires in place.
5) Plugged in new motor and routed wires through grommet. Then used zip ties to hold grommet together.
5) Re-attached motor bracket and installed new fan.
6) Reinstalled cover over motor.
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor
  • James from Gainesville, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
64 of 93 people found this instruction helpful.
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Refrigerator fan was very noisy and we started to notice frost on our food in the freezer.
I should state first that I am a DIYer and have no experience fixing appliances. The fan noise seems to be a common problem. It has something to do with the bearings. Mine was actually hitting the housing in front on the fan as well. Getting into the installation, I knew I had to take the back panel and fan housing off. But I found out that everything needs to come off. This is the ice maker, the housing underneath the ice maker as well as the fan housing and back panel. This isn't difficult but good to know before hand. A quick note, the light bulb housings come out by pulling them forward. It's a good idea to label the screws as you take them out as there are quite a few that need to come out. I replaced the evaporator fan the fan blade and one grommet. In hind sight I should have replaced both grommets as they both showed wear. They are both exactly the same so you can order two of the above. All in all this is a pretty easy fix. It takes a bit of time, but it's not to difficult. Th most difficult thing was the wiring. The fan comes with a six prong connector and has four prongs taken up. There is, what I think is a temperature sensor, that takes up the other two prongs. Since I didn't order that part, I had to cut it out of the old connector and insert it into the new evaporator fan connector. This was a bit difficult and would have been much easier if I had ordered the part. Unfortunately, I don't know what that part is called, but it must be some kind of temperature sensor as it clips on the coil. The wires also run through a blue rubber wire-run that needs to be sliced open. This was pretty easy to do with a small serrated pocket knife. SLice it on the back side of it and pull the old wires out. When you are ready to install, just run the new wires through the hole from the old wires. Once you have replaced the fan the new blade and the two new grommets, it's just a matter of replacing all the equipment. Fan housing first, then the upper housing followed by the ice maker and the back panel. Good luck
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor Evaporator Fan Grommet - Red
  • Jon from Fenton, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Socket set
56 of 74 people found this instruction helpful.
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Gasket wasn't sealing
Replaced gasket. No tools requires. Just pull the old one out and press new one in channel with hands. TIP: heat the new one slightly with a hair dryer or a heat gun on low. Makes it more flexible
Parts Used:
Fresh Food Door Gasket - Black
  • Joe from Succasunna, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
51 of 59 people found this instruction helpful.
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Not cold & saw ice accumulated on freezer back panel
-Disconnect the power supply wire& turn temp control inside refrigerator to 0!
-15 mins spent on remove (5 screws) the back panel inside freezer, melt ice then replace the heater (2 screws) on the bottom! Black wire on left & pink wire on the right! Make sure both end has good connection to the heater!

-30 mins to drain all water from the bottom (back side) of the refrigerator, suck & clean all dust & dirt from the front & back side!

-Set both temp control knots to 5 & put back all the food!

-If no ice build up on the panel after 10 days & then the repair is good!
Parts Used:
Defrost Heater and Bracket Assembly
  • Eddie from Freeport, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
52 of 64 people found this instruction helpful.
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ice maker tube would freeze up
installed new double water outlet and tube assembly and it fixed the promblem. I think the water valve was leaking by causing the tube to freeze up inside.
Parts Used:
WATER VALVE WITH GUARD Grommet / Tube Assembly
  • Ed from Chesterfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
50 of 59 people found this instruction helpful.
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Fridge smelled like something electronic was burning
Removed the back cover of the fridge with it still pluged in. The next time the compressor tried to kick on, a small piece of black plastic next to the black tank caught fire, and then went out. I unpluged the fridge, unpluged the two wires feeding the black box. Then the box unpluged from the tank. I searched on the internet for the part using the model #. It ended up being a overload/ptc or relay. There was a smaller black box attached with I think is some sort of an overload. I unplugged the overload and it plugged right into the new relay I had overnighted. Although the new relay was white (not black) and the plug attachments were in different locations, it work great.
Parts Used:
Overload/Start Relay Combination
  • BENJAMIN from LAKESIDE, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
50 of 59 people found this instruction helpful.
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water and ice maker stopped working
Removed the cover on the bottom of the rear of the fridge and the top left of the fridge where the tubbes exit.. Then just simply disconnect the tube coming from the fridge and the supply line. Next go inside the fridge, remove the cover of the filter mount, and remove the 2 screws securing the filter mount in place. Now pull the tubes through the opening and reinstall in reverse order.
Parts Used:
MWF MANIFOLD
  • Robert from Sandston, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
47 of 51 people found this instruction helpful.
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Ice door would not open far enough, ice would get stuck in chute
First remove about 30 screws w/nutdriver that are hidden under door seal then inside of freezer door will come off. Second remove about 10 screws that hold dispenser assy to the inside of door, then support the unit with tape so you don't damage the wires that connect it. Third, pop touchpad loose, then remove three sets of wires plugged into the circuit board. Fourth, remove four screws that hold the ice chute and light assy. Fifth, now remove the 3 screws that hold solenoid. These three screws that hold the solenoid will be very rusty, you may want to replace these also. I went ahead and replaced all the related parts because they are so hard to get to. Also took the opportunity to clean in here with bleach to remove all the black mold and rust.
NOTE: when reassembling the inside of the freezer door to the outside of the door you must loosely attach the door on both sides in the middle first, then the top and bottom. Add some more screws on each side and tighten them all. Now you must check to be sure that the door is not racked. If the door is not sealed at the top or bottom, loosen the screws and twist the door a little and tighten screws and check door again for proper seal. Spent more time adjusting door to seal right than doing the actual repair.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Micro Switch Dispenser Door Recess Crank Recess Door Spring
  • ERIC from MADISON, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
73 of 133 people found this instruction helpful.
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fridge side freezes some items
went to your website and viewed exploded view to find the sensor( there are two I just picked one to replace for now), pried the cover off carfully and pulled out the sensor. I snipped the wire in the middle leaving plenty to work with. I shortened the wire on the new piece, spliced the wires together and with some 3M rubberized, tape wrapped them up, replaced the sensor back into the cover and snapped in place.
Parts Used:
Temperature Sensor
  • Anthony from Murfreesboro, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
53 of 74 people found this instruction helpful.
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High Pitch Noise from the Evaporartor Fan
Firt Removed the Ice Maker Tray and the full ice maker assembly. Removed the plastic shroud that sits over the fan assembly. Since the original connector (or the plug)for the motor had also a temperature sensor attached to it and did not know how to remove and trabsfer to the new motor connector I spliced the new motor to the old connector. It was fairly straight forward. Overall the job was not that difficult and since I was trying to be more meticulous it took a little longer. An average person can do it in around 30 to 45 minutes.
Parts Used:
EVAPORATOR FAN BLADE Evaporator Fan Motor Compression Ring Evaporator Fan Grommet - Red Lid Bumper
  • Murtaza from E. Amhurst, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
53 of 78 people found this instruction helpful.
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freezer cold / fridge warm
put fridge into test mode, failed One sensor. Took it out, Tested it, Ordered part also picked up splice kit from electric store spliced it truned on and good to go
Parts Used:
Temperature Sensor
  • Mark from Mancos, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
44 of 52 people found this instruction helpful.
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Water dispenser leaked - tubing broke
Ordered parts from another vendor - got wrong parts (1/4 in parts instead of 5/16 in parts). With your parts, I just cut out the bad portion of the tubing, and replaced it using the 2 union connectors. Thanks.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Thomas from Poway, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
48 of 65 people found this instruction helpful.
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Freezer Temp Warm
Freezer would not defrost and ice would accumulate on the coils. After the GE repairman quoted me a price to defrost and repair it – which was ridiculous – I decided to tackle the problem myself. I am posting this comment as I found other comments very helpful with trouble shooting my problem. After reviewing other home owner repair comments I decided to first replace the upper sensor, thermostat and heater bracket assy. The longest task to do this was defrosting the coils. What a mess that turned out to be. The items were fairly easy to replace. The sensor and thermostat needed to be spliced and I used good techniques and sealed the splices with electrical tape. Defrost thru repair was about 3.5 hours. Unfortunately, this did not solve the problem and the temperature started rising after the coils froze over again. I decided to go one step further and replace the main board. One repair comment said that it is important to completely remove all of the frost before engaging the new main board – which made sense to me. The defrosting was easier and faster the second time as I plugged the drain below the coils, used hot water and then my shop wet vacuum to remove all the defrost water. Then I reversed the air flow to completely dry the coils. The main board installation instructions were fairly easy to follow. I took a picture with my camera just to ensure all the wires were installed properly. However, that was not necessary the plugs are unique and will only fit one way. The only problem was plugging in the power connector as it was in a different location on the board. With a little careful nudging it was successfully installed. Overall, a good experience and I am thankful for these repair comments by other!
Parts Used:
Main Electronic Control Board
  • Richard from Chandler, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
42 of 47 people found this instruction helpful.
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All Instructions for the DSS25KSRDSS
46 - 60 of 1486