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DP940PWKM1 Whirlpool Dishwasher - Instructions

All Instructions for the DP940PWKM1
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The upper sprayer consists of a plastic spinner attached to the top of the washer.
This spinner is attached to a plastic module PN WP3379369 which is held in place by two screws to the top of the dishwasher. I was able to temporarily reattach the spinner by using a hot soldering iron to melt the nylon axle that goes through the spinner. By using a very small metal washer placed on top of the spinner I was able to melt enough off the end of the nylon axle so as to keep the spinner in place and still be able to rotate. By far the most difficult part of this repair is removing the two stops that prevent the upper washer rack being removed from the machine. Doing so requires using a pair of long nosed pliers and taking note of what needs to be squeezed. Even if installing a new part the upper rack needs to be removed in order to get access to this central part.
Parts Used:
Upper Wash Assembly
  • Eric from SUGAR LAND, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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The spring on the detergenet dispenser box door failed and needed replaced
The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care
Parts Used:
Spring, Lid
  • John from WESTERVILLE, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Cap was missing/lost.
Easy fix. It’s a screw on by hand piece.
Parts Used:
Rinse Aid Cap
  • Jose from Coolidge, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Dishwasher not draining
Actually I ordered the drain and wash impeller kit because it was listed as the #1 cause of failure to drain. I then hired a plumber to install it. He did so and that didn't solve the problem. So I was about to buy a new dishwasher. I then noticed that the second most frequent cause was a problem with the "dishwasher drain check valve." I watched the "partselect" video on how to change that. I didn't have a new one but I thought I would take out the part and see what I could learn. As it turned out it was blocked by a little piece of what appeared to be a walnut chip. I cleaned it out reinstalled the drain check valve and the problem was solved.
Parts Used:
Drain and Wash Impeller Kit
  • Lloyd from Clifton, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Not dispensing detergent
Followed instructions as the videos on this page show.
Parts Used:
Soap Dispenser Cover Pin (Lid Hinge)
  • Mandy from GREENWOOD, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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The AIR Lock was on and could not get do anything the repair man said he cannot get the part and buy a new one dishwasher I got on. The internet and founded part select and they had the part I need and with the repair video was easy thanks partselect
I follow the video and it was easy thanks! you save me money and my old dishwasher Timmy S. GA
Parts Used:
Electronic Control Board
  • Timmy from NEWNAN, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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lower spray arm nut
Open the dishwasher door and remove the lower dish rack.
The spray arm nut had broken off and the spray arm was wobbly.
Removed the spray arm. The threads of the nut had broken off inside the arm. I used three 1/4 inch bolts and inserted them together inside the threaded part of nut and turned counterclockwise. The threaded section came out.
Once the new nut arrived, I replaced the spray arm in the dishwasher and screwed the new nut clockwise in the center of the arm. That's it!
Parts Used:
Lower Sprayarm Nut
  • Michele from THOMPSON, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Leaking Dishwasher
I poked the old gasket with a fork tine so I could get a grip on the old gasket as I didn't have pliars, pulled it out in less than 4 seconds, folded the new gasket in half and started center top of the slot the old gasket was in and pushed the new gasket in on each side from the top to the bottom. Very easy. I'd say it took me longer to open the package with my teeth than in doing all of the above.
Parts Used:
Dishwasher Door Gasket - Gray
  • Althea from Vancouver, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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The nut that holds the lowere sprayarm on broke.
Simple easy twist on and off replacement.
Parts Used:
Lower Sprayarm Nut
  • Maurice from Debord, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 6 people found this instruction helpful.
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lower spray arm nut broken, upper wash assembly was broken
just put the pieces where they belonged and tighten the screws. it longer to figure out how it was supposed to fit than the actual fixing.
Parts Used:
Wash Arm Bearing Ring Lower Sprayarm Nut Upper Wash Assembly
  • JOHN from SPOONER, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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Needed an adapter to run the appliance
Very easy,take off the old faucet screen and screw on the adapter. What I really liked was the ease of ordering the part. In less than 5 minutes I had located the part and ordered it. Less than 3 days later, I had the part. Way to go PartSelect.
Parts Used:
Faucet Adapter
  • Theresa from Yardville, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 12 people found this instruction helpful.
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The washarm bearing ring was completely worn thin and the lower washarm had a greater than usual wobbling
First I removed the nut holding down the lower washarm in place. I then lifted up the lower washarm where it's held in place by the nut. I replaced the two new parts: The lower sprayarm seal that seats underneath the lower washarm and the washarm bearing ring that seats on the top of the lower washarm just underneath the nut. A schematic parts list diagram can be downloaded on the KitchenAid website. The wobbling motion of the lower washarm still seems to have the same amount of play as it had before I replaced the two parts. The lower washarm itself is in fine shape including the nut. I even attempted several other different ways to install the seal and bearing ring, yet the washarm still wobbles when I manually spin it. I called KitchenAid to find out if wobbling of the lower washarm was normal. Unfortunately, the person I spoke to didn't seem to me to knowledgable enough in this area.
Parts Used:
Wash Arm Bearing Ring Lower Sprayarm Seal
  • David from York, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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lower spray bar bearing rings
Removed spray bar by removing the plastic finger thumb screw and replace as shown by you web page. Very simple.
Parts Used:
Wash Arm Bearing Ring Lower Sprayarm Seal
  • Paul from Tulsa, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
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Upper wash assembly broke off
used a screw driver, removed 2 screws, removed broken piece, screwed in new part ....all done :)
took less than 15 minutes to do*

i just wanted to let everyone know..I ordered the part on a monday and received it on wednesday I was amazed...the part fit perfectly ...and was very easy to install myself....ty so much ...
Parts Used:
Upper Wash Assembly
  • Elaine from West Babylon, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The upper Water dispenser fell apart
It was very simple, the repair took less than 5 minutes start to finish. I removed the top dish rack, took out two screws and the broken part slipped right off the water feed tube. I slipped the new upper wash assembly on the end of the tube and replaced one screw. My dishwasher is an older model and the new part only has a hole for one screw but I cannot tell any difference in stability or performance. I put the top rack back on and the dishwasher is as good as before.
Parts Used:
Upper Wash Assembly
  • Nancy from Nashville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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All Instructions for the DP940PWKM1
106 - 120 of 372